Ich habe fÃŒr meinem Arbeitgeber 3CX vor ein paar Jahren ausgesucht und angeschafft. Wir haben 4 SprachkanÀle und 10 Telefone. Seit Anschaffung ist der Preis explodiert, wÀhrend wichtige Bestandteile u... ãã£ãšèŠã
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Recentemente ho curato l'aggiornamento del 3CX aziendale on-premise da v18u9 a v20u6 (utenti già operativi con SSO Microsoft). A parte qualche problema post migrazione (tipo pianificazione backup ed... ãã£ãšèŠã
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Lizenz wird jedes Jahr (erheblich) teurer. Features, die seid dem durch den 3CX-Hack notwednig gewordenem Update, nicht mehr funktionieren und bei anderen Telefonanlagen gang und gebe sind, kommen... ãã£ãšèŠã
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GrundsÀtzlich gutes Produkt und viele Funktionen sowie ein einfaches und faires Lizenzsystem. Nach Update auf V20 jedoch können wir das Produkt vorerst nicht weiter bei unseren Kunden implementie... ãã£ãšèŠã
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3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With integrated video conferencing, apps for Android and iOS, website live chat, SMS and Facebook Messaging integration, 3CX offers companies a complete communications package out of the box.
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4, Markou Drakou, 2409, Nicosia, ãããã¹
- +35722444032
- https://www.3cx.com/contact-form/
- 3cx.com
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Pretty good product but if you want toâŠ
Pretty good product but if you want to add a DECT or table phone - or a AVM FritzBox Router it is very difficult to install and there are not many supported devices.
2024幎8æ11æ¥
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3CX ããã®åç
Hello Björn,
Thank you for the review. We provide installation guides for supported DECT phones here: https://www.3cx.com/sip-phones/. While there aren't many options, all supported companies work closely with us to ensure fast firmware updates and compatibility with our latest releases, making them the most stable and easiest to support.
We do have some Gigaset DECT phones, but note that some are EOL and no longer receive firmware updates, and we don't test new firmware for third-party supported devices. We recommend sticking with supported options.
If you need further assistance, our global network of 3CX partners can provide hands-on support. Find a local partner here: https://www.3cx.com/ordering/find-reseller/.
Great Customer Service. 9610
Great customer service. Great software. Great system.
Right answer at the right time. Mike was wonderful and knowledgeable.
2024幎7æ23æ¥
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3CX ããã®åç
Hi Jairo! Thank you for the 5-star review. Happy to hear Mike was a wonderful help! We'll pass your feedback to Mike. :)
Great as always
Great Support and great system as usual,
special thanks to Juan R for the great support
2024幎7æ15æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Hi Mohd, thanks for the 5-star review. Happy to hear Juan provided you with great support. We'll forward your feedback to him.
Ein HammermÀÃiger Kundenservice
Ein HammermÀÃiger Kundenservice, der bei allen Problemen hilft und die Software selebr istb auch der hammer
2024幎7æ10æ¥
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3CX ããã®åç
Hello Jason! Thank you for the 5-star review. We're happy to hear that our Customer Service team was able to assist you with all your issues!
Thank you Juan R!
Thank you Juan R, you were fast and accurate in my issue and gave me the appropriate guidance.
2024幎7æ10æ¥
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3CX ããã®åç
Hello Costas! Thanks for a 5-star review. We're happy to hear Juan was fast and accurate in assisting you! Your feedback will be passed onto him. :)
Juan R.Thank you for your excellentâŠ
Juan R.Thank you for your excellent service and your patience in clarifying all my doubts.
2024幎7æ9æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Hello Albano! Thanks for a 5-star review. We'll pass on your positive comments to Juan!
3CX ããã®åç
Hello Prasanth! Thank you for the 5-star review, we're happy to hear you received immediate assistance! :)
Great support and quick adviseâŠ
Great support and quick advise from Marc.
2024幎7æ5æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Hi Mac, thanks for the 5-star review! Happy to hear our Customer Representative Marc was a great help! :)
3CX ããã®åç
Hi Dhara, thank you for the 5-star review. We'll pass your feedback onto Mike. Glad to hear he was able to assist you!
Der Support ist sehr schnell und gutâŠ
Der Support ist sehr schnell und gut erreichbar. Ich wÌrde mich freuen wenn die 4SC-Lizenzen weiterhin verwendet werden können. Privat ist diese Art von Lizenz genau das Richtige. WÀre schade wenn es sie nicht mehr geben wird.
2024幎6æ27æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Vielen Dank fÌr die netten Worte! Anstatt der 4SC-Lizenzen können Sie jetzt 3CX SMB FREE verwenden. Ist von 3CX gehostet, einfacher zu bedienen und völlig kostenlos. Schauen Sie mal hier: https://www.3cx.de/smb/free/.
Fonctionne trÚs mal
SystÚme téléphonique inutile et inefficace. Fonctionne 1 fois sur 2. Gestion des répondeurs lamentable... Vous l'avez compris, nous le déconseillons totalement.
2024幎2æ1æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Bonjour, nous sommes désolés de voir que vous avez rencontré des problÚmes avec 3CX. Il s'agit d'une solution qui est utilisée par plus de 12 millions d'utilisateurs au quotidien, si vous souhaitez que quelqu'un vous assiste dans l'utilisation de notre solution, n'hésitez pas à contacter notre communauté d'utilisateurs et partenaires sur le forum de notre site web. Bonne continuation.
Thanks to Andreas M. for the competent support
Had some questions with pricing, payment and upgrading my v18 SMB PRO instance. Andreas was very helpful and competent. Thank you!
2024幎6æ20æ¥
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3CX ããã®åç
Hi Jens thank you for 5 star review. Happy to hear Andreas was able to provide you with the information required. We will pass your positive feedback onto him :)
Estoy muy satisfecho con el servicio deâŠ
Estoy muy satisfecho con el servicio de atención al cliente de 3cx, muy atentos, amables y te responden de seguida.
Me atendio Juan R. y los recomiendo por su trato y su atencÃón hacia mi.
2024幎6æ19æ¥
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3CX ããã®åç
Hi Jaume, thank you for your kind review. We are happy to hear Juan was helpful and friendly. We'll pass on your nice words to him!
TrÚs bon échange avec le live chat.
TrÚs bon échange avec le live chat.
personne trÚs professionnel trÚs réactive je recommande !!
2024幎6æ19æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Hi Sylvain! Thank you for the 5-star review. Happy to hear you had a positive experience with our Live Chat team!
Juan R has been very helpful andâŠ
Juan R has been very helpful and informative. Swift and fast replies and assisted me with my enquiry.
Thanks for the help!
2024幎6æ17æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Hello Sera! Thank you for the 5-star review. We'll pass your positive feedback on to Juan!
Talked with someone from the supportâŠ
Talked with someone from the support desk through the chat. The support was very good.
2024幎6æ14æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Hey Ri! Thanks for a positive review. We're happy to hear you are satisfied with the support provided by our chat support team!
As a reseller I stuck with 3cx evenâŠ
As a reseller I stuck with 3cx even after they got hacked, even brought more new customers. Their reward? Canceling my partnership. i have moved on since to VitalPBX multi tenant instead of hosting each individual instance of 3cx and could not be happier.
2024幎6æ13æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Hello Martin. Thank you for leaving a review and sharing your experience. Please note that since the release of the 3CX V20 U2, we now offer a multi-tenant option as well.
We appreciate your past support and hope your transition to VitalPBX has been successful. Wishing you continued success with your new PBX.
Excelente atención
Excelente atención, chateando con Juan R. resolvio mis consultas en momentos. Sigan asi!
2024幎6æ11æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Hello Carlos, thank you for a 5-star review! We'll pass on your positive feedback to Juan :)
Web Support
I had a question concerning the new admin console and Andreas was very helpful in explaining!
2024幎6æ6æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Hello Alvin! Thank you for the 5-star review. Happy to hear Andreas was very helpful! We'll make sure to pass your feedback onto him!
Horror
Der Support ist der reinste Horror da fragt man einmal wie man etwas Installiert und dann heiÃt es sie helfen nicht beim Einrichten. FÃŒr was gibts den einen Support am liebsten 0 Sterne. Höhepunkt man soll fast 80 euro zahlen um Support zu bekommen.
2024幎6æ5æ¥
èªçºçãªã¬ãã¥ãŒ
3CX ããã®åç
Hello Dominik. Thank you for taking the time to provide your feedback.
We understand your frustration regarding the support experience you encountered. At 3CX, we aim to provide effective solutions for our customers' needs. While direct assistance with installation isn't something we offer, we do have certified 3CX partners who specialize in providing hands-on support. They possess the expertise needed to assist with setup and beyond.
For those who prefer self-guided solutions, we offer a variety of technical documentation on our website. These resources are designed to empower users to navigate installation and configuration with confidence.
Regarding our support fees and procedures, you can find more information at the following link: https://www.3cx.com/ordering/
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