Iâve rented from Avisᅩ for years, which makes this experience even more disappointing. I booked a Mazda CX-30 more than a month in advance for a 9-day holiday rental from Auckland Internati... ãã£ãšèŠã
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I had a 3 day rental from Avis, they gave me a Mitsubishi Outlander. This was the worst vehicle rental experience Iâve ever had, 5mins after getting in to drive the vehicle would decide I was drowsy a... ãã£ãšèŠã
We were only dropping off our hire car at Auckland airport, having picked it up in Christchurch. Turned up at domestic terminal drop off as didn't realise we could have dropped it off at international... ãã£ãšèŠã
If I could give 0 stars I would. Unprofessional, rude staff at Timaru airport branch, ineadequate advise about the vehicle, made to sign damage report before viewing the vehicle. Ended up having to pa... ãã£ãšèŠã
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New Zealand car rentals from Avis Rent A Car. Your New Zealand car hire specialists.
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Great South Road 666, 1061, Auckland, ãã¥ãŒãžãŒã©ã³ã
- avis.co.nz
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Do not hire a car through Avis NZ
Do not hire a car through Avis if you have an EU drivers licence. Avis at Queenstown Airport insisted on us paying for 2 translations of our Dutch licences (which already have the necessary English on them). This took nearly an hour, and when we got the translations back, we found that not one single word of Dutch had been translated. The Avis employee admitted than a UK drivers licence (which looks the same) would not have needed to be translated.
My repeated complaints about this have not been dealt with. They just will not respond to emails. I used to be an Avis Preferred customer, but I have cancelled that and will never use this company again.
Avoid this company like the plague. They rip you off and refuse to talk to you about it.
Other car hire companies in NZ do not require a translation of EU licences.
Excellent quality of service
Excellent quality of service, car and support. It was a pleasure to have a car from this company in this country.
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