Fantastic pieces of jewellery and extremely comfortable to wear. Customer service provided by Kielle was second to none, she handled queries promptly and professionally. 👍 So nice to know there ar... もっと見る
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Extremely impressive pieces. I have two sons (18yrs old) and purchased a necklace and bracelet set for each of them for Christmas 2026. The quality, beauty, and durability of each piece are amazing. M... もっと見る
I had no idea this material would be so high quality and the shine isn’t fading away I been in the swimming pools, sauna, steam rooms and showers and everything still the same no break outs or irritat... もっと見る
I purchased a jewelry set for my grandson for Christmas. Christmas Eve I gave him my gift and to our disappointment the set I purchased was too small to fit him. I contacted Balanzi and they responded... もっと見る
4.6
優良
1455件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 83％に回答しています
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Upgraded chains!!
The shine overall was amazing on the chains. First opening them and seeing them made me so happy. They really have upgraded their chains. The upgraded the tension of the clasps as well and that made me even more happy. I haven’t taken off my chains since I’ve gotten them and they haven’t even fallen, even during my football games.
2025年6月12日
自発的なレビュー
The Balanzi Set
Really satisfied with the set I ordered from Balanzi, the chain and bracelet are really great quality and I love the shine of them. Definitely a great showpiece and affordable as well. Came very quickly as well. Definitely considering ordering a 12mm chain as well and the coupons are a plus. Thanks a lot!
2025年6月17日
自発的なレビュー
Clear and concise marketing
Clear and concise marketing. Understood their goals thru out. Shipped very quickly and arrived as promised. Very good quality so far. And how can you go wrong with a lifetime warranty like this. You hardly find a company willing to back up their products like they do anymore. Will definitely recommend to anyone.
2025年6月4日
自発的なレビュー
The quality is there but doesn't look real like others I've seen
The quality of the chain is built good but it doesn't look real at all. Plus the small bracelet that came with it is too small even though I ordered the biggest size. I'm not even a big guy. Barely 200 lb. Maybe 19 0 yet? It's tight around my wrist and really thin. It just has a different color to it than I was expecting compared to real gold. And for me this is the same as the locally button fake gold chains which are cheap and say 14 karat raid on them as well and have a better clasp that is more reliable. And for the weight that I had to wait, to end up being disappointed. Wasn't impressed
2025年5月22日
BALANZI からの回答
Hey Mj, I really appreciate you taking the time to share this. I totally get where you’re coming from.
We’re currently upgrading every part of the Cuban Links, and feedback like this is exactly what’s been pushing us to improve.
Just to walk you through it:
First, the color. We’ve been working with the factory to fix this. Our new batches are being PVD coated under stricter quality controls, so the gold tone is richer, deeper, and much closer to real 18K.
Next, the clasp. We’re not happy with it either. We’re building a completely new clasp from scratch. It’s more secure, won’t open accidentally, and we’re testing it with a digital force gauge to make sure it holds up.
And on the look and feel overall, I get that too. That’s why we’re tightening up our standards across the board. The new pieces use 2x the PVD coating, a high-polish finish, and tighter links. They look and feel like something you’d expect to pay thousands for.
We’re sharing all of these upgrades inside the BALANZI community on Facebook so you can follow along. I’ve told my team to send you an invite.
And if you’re still not sold, no stress. We’ll refund your entire order.
Josef
Co-founder of BALANZI
Everything I expected and more
2025年5月22日
Great Chain! Looks very high end
Ordered from Balanzi and was presently surprised by the quality, weight, and overall look. I’ve had many compliments about the chain and have wore it non stop since receiving the chain.
Ordered 24” 12mm Gold Cuban
2025年6月7日
自発的なレビュー
Exceptional Cuban
I purchased the 12MM 22" Cuban and it's honestly easily the best chain I've owned. The chain is easy to clean and it's waterproof. The chain also has a great color and weight to it. It's a standout piece.
2025年3月18日
Quality Jewelery
Quality product, heavy guage, great value, made an exchange and it was fast and seemless, I would order again.
2025年5月30日
自発的なレビュー
All good except for the colour
All good except for the colour. I really don’t like the shade of yellow it is. I should of went with the white gold or silver
2025年5月19日
BALANZI からの回答
Hello there,
Thank you so much for sharing your feedback with us.
We're truly sorry to hear that the yellow shade didn’t meet your expectations. We totally understand how important it is to love every detail of your jewellery, and we want to make this right for you.
We’d be happy to offer you a free exchange so you can get the white gold or silver piece you prefer. Please reach out to us anytime at support@balanzi.com, and we’ll guide you through the next steps with pleasure.
Your satisfaction means the world to us, and we’re here to help however we can!
All the best,
Paul
BALANZI Support
Was great.und the Produkte was Very…
Was great.und the Produkte was Very Beautyful.Thanks so much i 'm Very Happy. Stauch,❤️👋
2025年5月18日
There product is great
There product is great, looks great, had another friend to compliment me on it a few days ago and I referred him, showed him the website and all and will continue to do so
2025年5月27日
自発的なレビュー
Excellant quality and support
I ordered the set with 12mm chain,braclet and as well the smaller chain and crucifix, the 12 mm chain was 20 inches and i would prefer the 22" inch and also thought the color of the braclet was off, a person by the name Paul contacted me and advised they would send another chain 12 mm and bracelet...it has arrived and they sent another 20 inch chain instead of 22" , , and a new bracelet. Guess i will be ok with another 20 inch chain, the after purchase support from this company is fantastic,,,as is their product.
2025年5月2日
自発的なレビュー
Top Tier Company and Products
They (Balanzi) are amazing. I ordered the silver set after the gold because the quality is top shelf. They sent me the wrong chain - was 8mm and was supposed to be 12mm. Their guy, Paul was unbelievable. He immediately sent me a 12mm. The response time was unbelievable. I couldn’t be happier. I’ll be a lifetime customer. Highly recommend. Balanzi = Exceptional.
2025年5月20日
自発的なレビュー
Good product quality
Good product quality. My fiancee,he loves it. Dont take it off. Only to clean if needed.
2025年5月13日
自発的なレビュー
Order purchases but yet to be delivered
I wonder why one will purchase an order and it’s yet to be delivered since April 28th 2025,
It really get me curious as they all say on the reviews delivery so timely and all but I am getting the opposite of it:
The purpose why it was purchased has been forfeited already as it didn’t get delivered as at when due and it’s so sad I’m still yet to receive my parcel .
2025年4月28日
自発的なレビュー
BALANZI からの回答
Hello there,
Thank you for reaching out to us, and we sincerely apologize for the inconvenience you've experienced. This is definitely not the experience we intended for you, and we completely understand your frustration.
While we make every effort to ensure all deliveries arrive on time, there are occasionally unforeseen delays that may occur, and we're truly sorry that your order has not arrived as expected. We want to assure you that we’re committed to resolving this as quickly as possible.
We’ve already reached out to you via email regarding this issue, and we kindly ask that you reply to us with any additional details so we can assist in sorting this out for you.
Once again, we deeply regret the inconvenience this has caused, and we’re here to make sure your concern is resolved to your satisfaction. Thank you for your patience and understanding, and we look forward to getting this sorted for you soon.
All the best,
Paul
BALANZI Support
Buying was very easy and painless
Buying was very easy and painless, I had bought the wrong size and I contacted customer service and they replied back quickly and resolved the problem with no issues. It is a great product so far.
2025年4月19日
BALANZI からの回答
Hello there,
Thank you for sharing your experience!
We’re so glad to hear that your buying process was smooth and that we were able to quickly resolve the sizing issue for you. It’s wonderful to know that you're enjoying the product, and we truly appreciate you taking the time to let us know about your experience.
If you ever need assistance in the future, we’re here to help. Thanks again for being such a valued customer!
All the best,
Paul
BALANZI Support
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