Wish I had read the reviews before ordering. I paid £75 for 2 phantasmal flames pokemon elite trainer boxes and recieved a very small bottle of scented oils. DO NOT ORDER FROM THIS SITE! Have reported... ãã£ãšèŠã
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The sari shirt looks exactly how it is pictured and is quite stunning. However, it was pretty funky smelling on arrival, speedy delivery is not their middle name and on the website it showed one siz... ãã£ãšèŠã
Scammed. Site looked legit. Ordered camera £300 and received confirmation email and tracking number. Checked couple days later and google wont allow me to enter website. Should have checked on h... ãã£ãšèŠã
Really disappointed with this company and the postal service (Yodel). The delivery date was later than stated on the website, and my first emails and phone call went unanswered. The vintage mirror... ãã£ãšèŠã
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Fair-trade products, handcrafted in India. A vogue endeavour to promote bona fide creativity, vintage and bohemian styles in a range of homewares, gifts and furniture. Explore our collections online!
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Barn B, Blackbull Farm, Woolley's Lane, North Witham,, NG33 5LL, Grantham, è±åœ
- +44 7388294789
- birchnyarn@gmail.com
- birchandyarn.co.uk
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Never recieved item after payment 3âŠ
Never recieved item after payment 3 weeks later even after they claimed to have said itâs on its way and ignore all emails sent to them clearly a scam company as many people have pointed out on here having the bank try get money back BEWARE !!
Small wall cupboard ..blue
Ordered small cupboard for wall. Arrived very badly packaged and 2 ceramic items shattered. Item took a long time to arrive and very little info given from seller Rishu Goyal. Eventually received 2 replacement items..one broken again and colours totally different to website. Having emailed numerous times with no response, I have now approached my bank to seek refund. Steer clear of this sham company.
Items never arrived
I ordered and paid for my item which never arrived! Despite telephone calls and emails the company would not communicate. BEWARE!
Beautiful rug in gorgeous colours
Beautiful rug in gorgeous colours. Only reason Iâm not giving it 5 stars is because the threads pull a bit too easily and there are a couple of hard knots. Otherwise itâs perfect. My second rug and Iâd definitely buy more.
Birch &Yarn never fails toâŠ
Birch &Yarn never fails to impress.Great value for money and exceptional quality!
They are a scam outfit
They are a scam outfit. They don't send you the goods.
!!!!!BE WARNED!!!!!
I ignored reviews because i loved the cabinet. Totally gutted. No cabinet and no refund!
STRONGLY AVOID - arrived damaged and have heard nothing when contacting
The cabinet we ordered arrived damaged (2 compacted/broken corners). Despite multiple emails, numerous attempted phone calls, the online chat on multiple occasions, the online webform, Etsy messaging (we bought through the website direct not Etsy) we have heard no response and are subsequently left with a damaged cabinet with no way of returning for a undamaged one. STRONGLY AVOID
Scam company
Scam company, avoid!! I purchased a rug from them that has never arrived. Theyâve provided a screenshot of their own sales software showing the rug marked as delivered but I never received any tracking details or notification of it being sent, or any actual proof of delivery. And now my emails are just being ignored. Absolute scammers!
Ordered a rug didnât arrive - No refund or replacement!
Ordered a rug, had to chase to find out what had happened to it, they sent me shopping details. I had to keep tracking, the courier service they used, told me theyâd been told to leave at my doorstep, like Iâd told them!! Iâd never do this, as I live on a busy road by a bus stop etc. The courier said to go back to the company, Iâve chased and asked for a replacement or refund and theyâre now ignoring me. Donât buy from them, they donât have an official email address only gmail, Iâd usually not purchase from a company without a business email!! What was I thinking!!
Bad communication and delivery
Placed order all fine, said 6-10 days for delivery (for £6 which I think is quite expensive when it takes that long). I emailed 7 working days after I placed the order (10 actual days) to ask when they might dispatch and heard nothing. Emailed again at 12 working days and heard nothing. Emailed for a third time requesting an update and said I would contact my bank mainly because I thought the website was a scam. At this point they said theyâd dispatch it the next day. I didnât get a dispatch email so I contacted again to ask. They just said that yes it had been dispatched. So I had to ask for tracking as it wasnât available anywhere. Product did arrive (and it does look lovely) but was just in a brown bag with no protection at all for a metal item that luckily wasnât dented in transit. Took 23 days to arrive, not convinced it would have without my emails. Website seems lovely but would avoid at all costs.
SCAM company do not purchase
I purchased a â100% recycled sari silkâ pyjama set that feels like polyester. I tried to contact them by email 3 times and phone multiple times to confirm what the fabric is and then request a refund when I didnât get an answer. I never had any response so returned the item according to their return instructions including my information. I havenât had any response and have obviously not received a refund. They do not answer the phone, the number goes straight to what sounds like a personal voicemail. I believe this company is a scam and I have lost £69. Do not purchase from them.
Express Delivered & Great Quality
I ordered Embroidered Footstool and asked for express delivery , Joseph did it for free of cost.
Amazing quality and beautiful product.
Wish I had read the reviews beforeâŠ
Wish I had read the reviews before purchasing from this company !!!! I have purchased a wooden coffee table, with a glass top !! But I was not sent the glass top , I have emailed the company but what a surprise I have been ignored so now I have half a table , do not make an order with these robbing bast#@!% !! Don't ignore the bad reviews other wise like meself and others you will lose your money .
AVOID - B&Y have stolen money from us. SCAM
Wife ordered a foot stool which when it arrived did not look like the picture. She started a return and posted the stool back for £9 with proof of return.
Birch and Yarn have refused to receive the order backand will not refund the money. It is now sat in a sorting office somewhere and she is £70 out of pocket.
We have both contacted them via email and phone on numerous occasions over th past 3 weeks to no reply.
Dear Birch and Yarn. Sort this out and I will remove the review. If not I will be considering this theft and taking further action.
Scam site
Scam site. Took money. Furniture never delivered. No customer service.
Wife loves sari shit but....
The sari shirt looks exactly how it is pictured and is quite stunning.
However, it was pretty funky smelling on arrival, speedy delivery is not their middle name and on the website it showed one size fits all but what arrived was s/m which luckily fit.
Is Birch and Yarn a genuine company or scam?
Ordered a rug on 24 Feb. As I received no confirmation of my order, I emailed the company on 3 March. It is now 11 March. I have had no response to my email and there is no sign of my rug. Is this company real or just some scam? If it does actually exist the customer service is appalling. Still waiting for my rug!!!
These guys are genuinely scam artists - AVOID AVOID AVOID IN 2025
These guys are genuinely scam artists. Not sure they used to be - but they are now. I don't know if the company went under or something and the website is a front but you won't receive your product, you won't receive any communication and you'll end up having to get your money back by reporting them as fraud to your bank. Pls make sure you action fraud these guys as they shouldnt be allowed to trade. DO NOT BUY FROM THIS COMPANY IN 2025, YOU WILL NOT GET YOUR STUFF
Extremely poor quality cushion cover
Extremely poor quality cushion cover. Zip is not worth even having as it wonât stay closed. The pattern is so bright and lovely but the overall quality makes it a very disappointing purchase. Customer service is poor at best! Phone number sounds like a personal number with no one answering on the numerous attempts. The âLive Chatâ is no such thing and no one responds. I sent an email to voice my concerns whereby I was sent a short sharp reply advising me to send the item back. I have replied asking for a pre paid postage label as I am unhappy to pay for a return of a faulty item. No response.
Donât bother purchasing from this company. It all looks beautiful and colourful but I suspect item are made with the cheapest available materials and by exploitation of cheap labourers.
Terrible avoid at all costs
Terrible. No update 2 weeks after full payment. No reply after one whole day to an email request. See no way of getting contact in order to cancel the order. How can you request payment for an item you dont have in stock without saying that!!!!
Really this is a sham!
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