bugformen.com レビュー 19

TrustScore 5段階評価の3.5

3.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. 化粧品店
  2. 美容用品店

当該企業による記述

We are BUG, a male cosmetics brand and we are here to disrupt the industry as you know it. We offer a new concept to men's beauty with makeup for men. Our products combine proven skincare benefits with high-performance cosmetics, to provide a solution to everyday guys who are seeking simple but highly effective cosmetic products to combat their skin challenges and enhance their appearance and confidence. All of our products are 100% natural, Vegan and cruelty free… our formulation have been specifically crafted for the male skin type and also contains oats and hops for additional skincare benefit. Its antioxidant and anti-inflammatory properties help to treat dry skin and remove dead skin cells.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

19件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

I've been using Bug skincare for years…

I've been using Bug skincare for years now and it has been a great addition to my daily routine. I wasn’t sure how I’d feel about makeup in general, but the products from Bug are subtle and easy to use. The concealer is my go-to for covering up the occasional blemish or tired eyes, and it blends in naturally, so I don’t feel self-conscious about it. The foundation is lightweight and does a nice job evening out my skin, especially on days when I want to look a bit more polished.

I like the fact that this is a small business that really understands what men are looking for. The products are straightforward and not over-the-top, which I like. It’s nice to support a brand that puts effort into making quality products without trying to do too much. If you’re considering something simple to enhance your skincare routine, I’d recommend checking them out. Great work folks 👌.

2024年11月24日
自発的なレビュー
5つ星のうち1の評価

Item not delivered

Payment taken on 26th March. No confirmation email or tracking number. Reached out through their help email and received an automated email that is just empty.
Just like other customers on here, still waiting for response to email or for my order to arrive.

2023年3月26日
自発的なレビュー
bugformen.com ロゴ

bugformen.com からの回答

Good Afternoon,

We apologize for the delay in the arrival of your parcel. Upon double-checking, we shipped it out on March 31st. We understand that this delay may have caused inconvenience, and we regret any inconvenience caused. We have recently moved into a new office, which may have contributed to the delay. We hope that you were satisfied with the items you received from us. Please check your inbox for a gift from us.

Thanks
The BUG® Team

5つ星のうち1の評価

Order paid for and confirmed but never…

Order paid for and confirmed but never delivered.

2023年3月26日
bugformen.com ロゴ

bugformen.com からの回答

Good Afternoon,

We apologize for the delay in the arrival of your parcel. Upon double-checking, we shipped it out on March 28st. We understand that this delay may have caused inconvenience, and we regret any inconvenience caused. We have recently moved into a new office, which may have contributed to the delay. We hope that you were satisfied with the items you received from us. Please check your inbox for a gift from us.

Thanks
The BUG® Team

5つ星のうち1の評価

Payment taken, item not delivered.

10 days after my order was placed and payment has been taken, I have not received an order confirmation or received the item I have ordered. I have sent two messages through the website to ask what is happening with my order and I've not had a reply to either of them.

2023年3月14日
bugformen.com ロゴ

bugformen.com からの回答

Good Afternoon,

We apologize for the delay in the arrival of your parcel. Upon double-checking, we shipped it out on March 31st. We understand that this delay may have caused inconvenience, and we regret any inconvenience caused. We have recently moved into a new office, which may have contributed to the delay. We hope that you were satisfied with the items you received from us. Please check your inbox for a gift from us.

Thanks
The BUG® Team

5つ星のうち4の評価

Like the products

Like the products, found the delivery time quick. Just one point, the brush in the nail polish is a little too thick resulting in too much polish being applied to the nail in one go

2023年3月12日
bugformen.com ロゴ

bugformen.com からの回答

Good Afternoon,

Thank you so much for your feedback, and this is something we can look into in the future. We hope you are enjoying your BUG® products.

Thanks,

The BUG® Team

5つ星のうち4の評価

No delivery email or communication from team

Placed an order 6 days ago that hasn’t been dispatched. Tried to contact the info@ email address over 24h ago, got an automatic reply which was empty and received no follow up. Still waiting for a response and the order. This seems very unprofessional.

Update: eventually received my order but no delivery confirmation was sent. Eventually got a communication from the team which was helpful.

High quality nail polish but very expensive compared to women’s!

2023年3月15日
bugformen.com ロゴ

bugformen.com からの回答

Good Afternoon,

We apologize for the lack of communication. We were in the process of changing offices. However, we are pleased to hear that you have received your item. We have improved our system to ensure that all customers emails are responded to within 48 working hours, and customers receive a dispatch email. We hope you have enjoyed using our products.

Thanks

The BUG® Team

5つ星のうち1の評価

Havent recived order

2023年3月1日
bugformen.com ロゴ

bugformen.com からの回答

Good Afternoon,

We sincerely apologize for the delay in delivering your parcel. We recently moved offices, which caused some parcels to be delayed. However, we have now settled into our new office, and we have a new team member who is working diligently to ensure that all parcels are dispatched on time. We appreciate your purchase and hope that you are enjoying your order.

Many thanks,

The BUG® Team

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