Just had back money again for an Irresponsible Lending Claim. Brilliant and thank you. Didn't think I was due anymore money. I am booking a week in Gran Canaria
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レビュアーのコメントを見てみましょう
Dealing with this company Claim Easy was a dream. From start to finish each member of staff I communicated with all via phone or letter were very pleasant in manner & very competent in every departme... もっと見る
企業が回答しました
I waited over a year for one claim that took 6 weeks to pay out once it had gone to the ombudsman. I had to continually chase for updates. Emails were hardly responded to, basically ignored until of c... もっと見る
企業が回答しました
Threatening legal action over £6.22!! After phoning the company and explaining i didnt have my usual income due to ill health they decide to send my file to Joseph James Law solicitors who now wana st... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Claim Eazy are Expert Claim Investigators who specialise in financial services & Reclaiming Mis Sold Insurances From Banks & Other Financial Institutions. Regulated by the Claims Management Regulator in respect of regulated claims management activities. Claim Eazy are recognised for their excellent approach towards consumer claims for PPI & PBA Claims With a wealth of experience and an in-depth knowledge of the current market its no wonder more and more people are turning to us to process their claims. We pride ourselves on our trusted and personal service, which is backed up by expert advice. Please be aware that Claim Eazy will never ask for upfront fees. If you are concerned about any suspicious calls or fraudulent activity please call our compliance department immediately on 0161 850 2623 or email compliance@claimeazy.com.
連絡先
Unit 1, Century Park, WA14 5BJ, 英国
- 01618502620
- customer.service@claimeazy.com
- claimeazy.com
3.7
まあまあ
2708件のレビュー
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wow, these people are amazing
Wow! I thought I would get about £40 from my PPI claim. These wonderful people have managed to get about £1150. Lovely people to talk to and very efficient. I wish I had found them sooner
2019年12月5日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Jessie,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
Very professional approach
Very professional approach. Carl had excellent customer skills.
2019年12月5日
自発的なレビュー
Claim Eazy からの回答
Good afternoon,
It’s amazing to hear that you are happy with the service provided so far by Claim Eazy. We aim to keep this level of customer service to the very highest degree. Your feedback will be passed straight over to Karl and his manager, I’m sure they will be thrilled to see what you had to say.
We would like to take this opportunity to thank you for the review and we look forward to seeing how your claims progress- fingers crossed! If there is anything else you would like to add, please let us know by sending an email to: customer.feedback@claimeazy.com.
Many Thanks,
Claim Eazy.
I've had a really good experience with…
I've had a really good experience with Claim Easy.The staff have always been efficient and polite.Payments have been as prompt as allowed.Thanks to Karl for the help provided this morning.
2019年12月5日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Susan,
Many thanks for your kind words. Your review shows us that you are enjoying your Claim Eazy journey and this is very important to us. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients.
I am sure that Karl will be over the moon to see your lovely feedback and this will be forwarded over to them for their viewing right away. We would like to wish you the best of luck with your ongoing claims and look forward to catching up with you shortly.
Many Thanks,
Claim Eazy.
great service
very pleased with my telephone conversation polite and helpful thankyou
2019年12月4日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Christine,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
always an excellent service staff…
always an excellent service staff always helpful and very informative
2019年12月4日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Caroline,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Claim Eazy からの回答
Good afternoon Julie,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Good knowledgeable customer service
Good knowledgeable customer service, helpful & explained the process to me in great detail.
2019年12月3日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Julie,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
Professional team
The person I spoke to was very helpful sorted my question in no time at all = very professional but friendly at the same time!
2019年12月3日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Patricia,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
very helpful no problem to biggiving…
very helpful no problem to biggiving peace of mind.
2019年12月2日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Mr Thomas,
Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.
Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.
Many thanks,
Claim Eazy.
Politeness and consistent help.
I phoned for information on an outstanding claim. I got through to a human in a few minutes, I was treated in a kindly and efficient manner. My query was answered well without preamble.
2019年12月2日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Ellen,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
I would have put zero stars if I could
I would have put zero stars if I could.
I have been waiting for a payout since July 2019 which I still have not received.
This company are harassing me for their payment. When I contact them I get told the cheque is coming and to ignore the payment letters.
At 7.08 am on a Saturday morning I have received an email telling me that I am now being referred to a Debt collection Solicitor.
Do not touch this company with a barge pole.
I am sure that the good reviews are probably wrote by staff.
2019年11月30日
自発的なレビュー
Claim Eazy からの回答
Good morning Sarah,
We are sorry to hear that you feel this way. We can assure you that there are always reasons behind our actions and we would like the chance to explain these to yourself.
Please may you send us an email over to customer.feedback@claimeazy.com and we will be more than happy to advise and assist you from there.
We appreciate your understanding on the matter and look forward to hearing back from you.
Many thanks,
Claim Eazy
Hi very polite and listens to what you…
Hi very polite and listens to what you say
2019年11月29日
自発的なレビュー
Claim Eazy からの回答
Good morning Jennifer,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Very friendly and professional…
Very friendly and professional approach. Solved my query quickly and efficiently
2019年11月29日
自発的なレビュー
Claim Eazy からの回答
Good morning Jane,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
Today a lady from claim easy phoned me…
Today a lady from claim easy phoned me regarding an outstanding PPI claim. She was very nice, professional and explained about the claim.
At first I was apprehieve because in the past I wasn't happy with the way I was dealt with so this is why i have only given 3 stars. I did receive money which I was grateful for but was told they take 35% but they took 42%. Then lots of phone calls from them, paperwork always going missing and cheques I sent they said they didn't receive. Cost to cancel cheques and make payments over the phone and on-line. Should of this this in the first place. I hope I have a better experience this time but thought since it was over a year ago everything had been sorted.
2019年11月29日
自発的なレビュー
Claim Eazy からの回答
Good morning Karina,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Good prompt response
2019年11月28日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Ellen,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Claim Eazy からの回答
Good afternoon Jean,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
Stephanie was very helpful and pleasent…
Stephanie was very helpful and pleasent as most of the staff have been the only thing I could say a little negative is that it's been over a year since I put in for PPI and still waiting but I suppose that has a lot to with the amount of people that are applying.
2019年11月26日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Pamela,
It’s amazing to hear that you are happy with the service provided so far by Claim Eazy. We aim to keep this level of customer service to the very highest degree. Your feedback will be passed straight over to Stephanie and her manager, I’m sure they will be thrilled to see what you had to say.
We would like to take this opportunity to thank you for the review and we look forward to seeing how your claims progress- fingers crossed! If there is anything else you would like to add, please let us know by sending an email to: customer.feedback@claimeazy.com.
Many Thanks,
Claim Eazy.
Friendly helpful staff
Friendly helpful staff, making the process of claiming back ppi very easy.
2019年11月26日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Jane,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Professional. . Polite. . And informative
the claimeazy team are always professional, polite and informative.
I have had dealings with Rebecca and most recently Joseph Frost. I appreciate the volume of calls they are having to tend to on a daily basis, which makes their politeness, patience and helpfulness all the more appreciated.
2019年11月26日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Gillian,
Many thanks for your kind words. Your review shows us that you are enjoying your Claim Eazy journey and this is very important to us. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients.
I am sure that Rebecca and Joe will be over the moon to see your lovely feedback and this will be forwarded over to them for their viewing right away. We would like to wish you the best of luck with your ongoing claims and look forward to catching up with you shortly.
If you wish to add any further details or to discuss further, please feel free to send an email over to: customer.feedback@claimeazy.com.
Many Thanks,
Claim Eazy.
Friendly professional and helpful staff
Everytime I have spoken to a member of staff from Claimeasy they have been very helpful. I have just spoken to a gentleman and he was helpful, friendly and professional, he answered my queries completely.
2019年11月26日
自発的なレビュー
Claim Eazy からの回答
Good afternoon Harris,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
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