CMNAV Sat Navs レビュー 701

CMNAV Sat Navs からの回答

2025年1月27日

Thank you for sharing your thoughts. I’m glad you’ve found the service fast and the aftercare helpful so far.

Providing videos to support you with the system is something I take pride in, so it’s wonderful to know you found them useful.

Best Regards,
Christian

CMNAV Sat Navs からの回答

2025年1月6日

Hello,

Thank you for taking the time to share your experience so far. I'm glad to hear that the ordering and delivery process was straightforward for you.

It’s great to know that you found my email responses quick and helpful. If you have any questions or need assistance once you’ve had a chance to try out the SatNav, please don’t hesitate to get in touch—I’d be happy to help.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2025年1月6日

Hello,

Thank you for your review. I’m pleased to hear that you were happy with the fast service and delivery.

It’s great to know that the SatNav has been working well for you after a couple of days of use. It can sometimes take a bit of time to get used to a new system, but I’m glad you’ve found it worth it and consider it the best you’ve had so far.

Safe Travels,
Christian

CMNAV Sat Navs からの回答

2025年1月6日

Hello,

Thank you for your kind words. I’m pleased to hear that I could assist you in finding the right unit to suit your needs.

If you have any further questions or need help in the future, please don’t hesitate to reach out.

Kind Regards,
Christian

CMNAV Sat Navs からの回答

2025年1月6日

Hello,

Thank you for sharing your experience. I’m glad to hear your order arrived much quicker than expected, especially over the holiday period.

It’s great to know you found the instruction videos helpful and the setup process straightforward. I’m pleased everything has been smooth and that you’re happy with both the product and the service.

Best Regards,
Christian

CMNAV Sat Navs からの回答

2024年12月24日

Hi, Simon,

I’m sorry to hear about the issue you’ve experienced with your unit. This is a very unusual situation, and I wish you had contacted me directly before leaving this review, as I could have helped resolve the problem much quicker. In many cases, these issues can be sorted by sending out a replacement charger to test, providing a new unit altogether, or even offering a refund, as you’re still within the 30-day money-back guarantee period.

It’s possible the battery on your unit is completely drained. I recommend plugging it into the supplied cigarette lighter charger for 10-20 minutes. Once it has gained some charge, press and hold the power button for 1-2 seconds while it’s still plugged in to see if it starts the unit.

If this doesn’t resolve the issue or if you need further assistance, please don’t hesitate to contact me at contact@cmnav.co.uk. I’ll be happy to explore all available options to ensure your satisfaction.

Best regards,
Christian

CMNAV Sat Navs からの回答

2024年12月24日

Thank you for taking the time to share your experience. I’m really pleased to hear that the satnav has been working well for you so far.

I’m glad you found the video link helpful and that it made setting up and using the device straightforward. If you ever have any questions or need further assistance, feel free to reach out—I’m always happy to help.

Thank you again for your kind words.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2024年12月24日

Thank you so much for your kind review. I’m really pleased to know that you’ve had a positive experience and found the support helpful. It’s always my aim to respond promptly and make sure any questions or issues are addressed as quickly as possible.

I’m glad the issue with the wall charger was sorted without delay, and I appreciate your patience while we resolved it. I hope the satnav meets your expectations when you get the chance to use it on the road. Please don’t hesitate to reach out if you have any feedback or need assistance in the future.

Thank you once again for your thoughtful comments—they mean a lot.

Kind Regards,
Christian

CMNAV Sat Navs からの回答

2024年12月24日

Thank you for taking the time to share your thoughts. I’m really pleased to hear that you found the ordering and delivery process efficient and that the tutorials have been useful so far.

It’s great to know you feel confident in your choice, and I hope the product performs exactly as expected when the time comes to use it. If there’s anything you need in the meantime, or once you start using it, don’t hesitate to get in touch—I’ll be happy to help.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2024年12月24日

Thank you for your feedback. I’m glad to hear the satnav arrived promptly and that you’re happy with its quality and performance so far. It’s great to know it’s working well for you.

When the time comes to upgrade, I’ll be more than happy to assist you in choosing the best model to suit your needs. In the meantime, if you have any questions or need any help, please don’t hesitate to get in touch.

Safe Travels,
Christian

CMNAV Sat Navs からの回答

2024年12月24日

Thank you for your kind words. I’m so pleased to hear that you’re happy with the satnav and that the delivery met your expectations.

It’s always a pleasure to help, and I really appreciate your continued support. If there’s ever anything you need, don’t hesitate to get in touch.

Best Regards,
Christian

CMNAV Sat Navs からの回答

2024年11月4日

Thank you so much for taking the time to leave this review. I'm really pleased to hear that you found the sat nav helpful and that it met your expectations in both quality and price.

It’s great to know the instructions were clear for you as well; I always aim to make things as user-friendly as possible, so it’s good to know that worked for you.

Thank you once again for your support and positive feedback.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2024年11月4日

Thank you very much for your kind words. I’m so pleased to know that the videos were helpful and that they made a difference in getting familiar with the sat nav’s features. It was my pleasure to assist and ensure you had a smooth experience with the unit.

It means a lot to hear that you felt supported throughout, especially in comparison to other brands. Your satisfaction is exactly what I strive for, and it’s great to know the service met your expectations.

Thank you again for sharing your experience here.

Safe Travels,
Christian

CMNAV Sat Navs からの回答

2024年11月4日

Thank you for your review! I’m glad to hear the service and price met your expectations once again.

Your continued support truly means a lot to me, and I look forward to helping you again in the future.

Kind Regards,
Christian

CMNAV Sat Navs からの回答

2024年11月4日

Thank you for your feedback! I’m glad the prompt delivery and user-friendly design have met your needs.

Here’s to many years of smooth and trouble-free travels ahead with your device!

Best Regards,
Christian

CMNAV Sat Navs からの回答

2024年10月25日

Thank you for your feedback. I’m pleased to hear you find the sat nav easy to use, though I appreciate that the routing led you down some roads unsuitable for HGVs. After all, Sat navs are just machines meant to act as guides, so they may occasionally make errors and should never replace road signs.

I can guarantee that this product is designed to support HGV routing, not just car or motorhome routing, and it was configured accordingly prior to being posted to you.

I’d like to understand what might have gone wrong in this case. If you could email me at contact@cmnav.co.uk with details of the specific route—such as the road where you encountered issues, the routing settings and vehicle dimensions, as well as the start and destination address/postcodes—I’d be more than happy to test this on a similar unit. Just to confirm whether this is a mapping issue that has to be addressed by the map developers or just a setting error/isolated incident.

Personally, knowing my products and based on the customer's feedback, I’m confident this is likely an isolated incident, and I’d like to ensure the sat nav works as expected in most situations.

As for the windscreen holder, please ensure there are no air gaps between the suction cup and the windscreen when securing it. Applying a few drops of water to the suction cup before fixing it can also help to create a firmer seal. If it continues to fall, please let me know, and I’ll gladly send a replacement bracket if needed.

Thank you once again for your valuable feedback.

Best Regards,
Christian