DeedClaim レビュー 197

DeedClaim からの回答

2017年9月1日

Thank you, Pat, for taking the time to leave a detailed review. I'm glad to hear that you found the explanatory materials that we provide to be helpful.

DeedClaim からの回答

2017年9月1日

Thank you for taking the time to leave a review. It's great to hear that the guided questions helped with creating the document and that it was accepted for recording with no issues. I'm sure our customers appreciate that information as well. We appreciate your business.

DeedClaim からの回答

2017年8月27日

Thank you for taking the time to leave a review, Matthew. I'm glad to hear that you found the issue to be quick and easy and that you didn't run into any issues with filing. It's always good to hear about positive experiences like yours.

DeedClaim からの回答

2017年8月25日

Thank you for taking the time to leave a review, Kathryn. It is good to hear that we were able to help you convert the document to a format that you could use. I'm also glad that you found the document creation process to be easy and efficient. Your feedback means a lot, and we appreciate your business.

DeedClaim からの回答

2017年8月24日

Thank you for taking the time to leave feedback, William. We are glad to hear that you would recommend our online deed preparation software to your family and friends.

DeedClaim からの回答

2017年8月24日

Thanks for leaving feedback, Diana. Glad to hear that you found it to be an easy process. That is what we aim for.

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2017年8月24日

Thanks for leaving feedback, Ipso. We appreciate your comments.

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2017年8月24日

Thank you so much for feedback, Maria. I'm glad to hear that you found the explanations and hints that we provide in our interview to be helpful.

DeedClaim からの回答

2017年8月24日

Thanks for leaving feedback, Michael. Glad to hear that you were able to edit the documents to correct your answers. We're always here to help if you need assistance with editing your answers.

DeedClaim からの回答

2017年8月24日

Thank you for taking a few minutes to leave a review, Isabelle. We appreciate your business.

DeedClaim からの回答

2017年8月24日

Thank you, Amy, for taking a few moments to leave feedback. We really appreciate it.

DeedClaim からの回答

2017年8月18日

Hi Steven,

Thank you for taking the time to leave a review. We took a look at your answers. If you wanted a Grant Deed, you would have needed to select that option in the interview. Instead, when asked about the warranty, you answered:

"General Warranty - I want the current owner or owners to be fully responsible for all title issues, including those that relate to the time before the current owner or owners owned the property."

That's the option for creating a Warranty Deed. When you ask the system to create a Warranty Deed, that's exactly what it does. There is a notice on the screen that tells you that you're getting a Warranty Deed when you select that option.

If you wanted a Grant Deed, you would need to select "Limited Warranty - I only want the current owner or owners to be responsible for title issues that relate to the time when the current owner or owners owned the property." That, by definition, is what a Grant Deed is.

We understand that the process sometimes involves unfamiliar terminology. That's why we are always ready to help our users with any questions and allow them to edit their answers. But we can't help people who don't ask for help.

Thanks again.

DeedClaim.com

DeedClaim からの回答

2017年8月17日

Thanks for taking the time to leave feedback, Michael.

DeedClaim からの回答

2017年8月17日

Thanks for the great feedback, Dani.

DeedClaim からの回答

2017年8月15日

Thank you, Kevin, for leaving such a detailed and thoughtful review.

DeedClaim からの回答

2017年8月12日

Hi Betty,

Thank you for using DeedClaim.com. First, let me say that our deeds are routinely accepted for recording in Duval County. There isn't a problem with the software. We went back and looked at your answers, and the problem in your case appears to be that you did not follow the instructions for how to create your own legal description. The legal description that you entered was not the legal description from the prior deed, so the recorder probably rejected the deed on that basis.

Of course, there isn't anything that we can do to prevent people from ignoring our instructions and entering wrong information on the form. But we understand that legal descriptions can be tricky, which is why we have notices and warnings in the interview to alert you to that fact. You apparently missed those, entered a wrong legal description, then left us a negative review instead of reaching out for help. We are always ready to help our customers address issues like these and gladly would have allowed you to re-access the interview at no additional charge to make the correction. I am sorry that you chose to leave a negative review instead.

Thanks again.

DeedClaim.com

DeedClaim からの回答

2017年8月12日

Thanks for taking the time to leave positive feedback, Vickie. We give a lot of thought to creating instructions to guide our users through the interview, so I am glad that you found those to be simple and the process to be intuitive. We appreciate your business.

DeedClaim からの回答

2017年8月12日

Thanks for taking a few minutes to leave feedback. We're glad the final product met your needs and that the system made it easy to create your documents.

DeedClaim からの回答

2017年8月12日

Thanks for being a great customer, Irene, and for taking a few minutes to leave feedback. It is good to hear that you found the document to be easy to complete.

DeedClaim からの回答

2017年8月12日

Thanks for the feedback, Mae. We're glad that you found the software to be very easy to use and understand and that you received prompt responses to your questions. A recommendation is the highest compliment you can give us, and we sincerely appreciate the time you took to leave a review.