FlexiSpot レビュー 6,198

Prompt response, Professional troubleshooting skill, Outstanding service -- Thank you!

Had an issue with one of the motors and Flexispot sent out a replacement within a day of trying to troubleshoot the issue.

Patrick was excellent in customer support! I was disappointed with a defective desk riser but he calmly and professionally walked me through an attempted reset sequence that ultimately didn't work. But, when it didn't fix it, he was extremely quick - on a Sunday no less - to make it right and ship me a replacement. He's been effectively communicating with me and walking me through the shipping of the replacement since.

You can't ask for a better experience than that...period! Top notch support!

Flexispot provides great customer service support after purchase.

The FlexiSpot Support Team was supper responsive. Guided me well. And provided the replacement parts for my standing desk.
I cannot have better than that. Thank you!

I ordered the wrong chair. They made it completely painless to return and replace with the correct model, getting it shipped to me quickly without issue. Fantastic customer service!

Desktop had a large split in it which appeared to be a manufacturing defect. Flexispot was able to support me with an immediate replacement and took down batch information to dig into the root-cause.

Patrick was a great help. He knows exactly what the issue was and helped me troubleshoot.

It took a bit to get someone but they quickly resolved my issue

FlexiSPot customer service is outstanding.Prompt replies to any emails. Easy returns. Wnderful follow up.Avery well organized company with a very fair priced well made product line. Thanks to all who helped!

Ian helped me out a bunch. Artificial intelligence couldn't do what he did today for me. Thanks Ian

So after 2 years of owning a flexispot air fryer, on the middle row of the display, where you see the numbers for the time and temp are not lighting up anymore. Very frustrating to try and make out what the display is showing there. The fryer still heats and works well beside this. I have reached out to customer service for repair of the fryer with no success from Flexispot. I guess this will be my last Flexispot product.

Has to be one of the best stores i ever bought from, Customer service is excellent and when i mean excellent, SUPER EXCELLENT! This is how a company should be like!

Keep up the great work.

Hard to find and long wait but good customer service once I got into the chat. Love my new desk.

Well made, sturdy product. Small amount of damage from shipping that was quickly addressed by customer service.

The team at FlexiSpot is outstanding! I specifically want to highlight Dave and Aila - they quickly responded to my request and shipped a new bedframe to us in record time. This is a hard-working, kind group of people and their dedication to an excellent customer experience is noted and appreciated. Thank you!

Customer service was incredible. My desktop arrived damaged (looks like someone at UPS dropped it) - they immediately shipped a replacement and I had it within 4 days. I finally got the desktop set up (which was easy since the holes were pre-drilled, a common complaint I see is that they're not but this was not my experience) - I realized the desk was too small for my needs. Customer support handled it quickly and figured out a way to send me a larger desktop and have me just pay the difference in price. They even let me keep the old desktop as a spare!

Ultimately I wanted an Uplift desk, and went with FlexiSpot because they were cheaper, but after this experience I will be buying/recommending FlexiSpot in the future.