Recliner sat in factory while company tried to figure out address from autofill address, was shipped in 4 pieces and arrived over 3 days, assembly was a pain, and topping things off, the recliner is... ãã£ãšèŠã
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I recently purchased an E2 standing desk from FlexiSpot and had a great experience with their customer service team. I accidentally ordered the wrong desk top size and realized later that it would... ãã£ãšèŠã
I had purchased a desk for my home art studio set-up but unfortunately because of the two leg design for an L-shape it was not sturdy enough and would constantly wobble. I wrote Flexispot a... ãã£ãšèŠã
Outstanding customer service. Original desk order thru amazon, but desktop arrived in a damaged box broken into two pieces. Called flexispot directly and got a human right away. New desktop shipped as... ãã£ãšèŠã
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The design of every sit stand desks, height adjustable desktop, exercise bike and ergonomic monitor mount we manufacture drives the wellness at work.
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Las Positas Rd 6475, 94551, Livermore, ç±³åœ
- flexispot.com
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Gorgeous solid wood night stand
It is a great solid wood night stand! Very useful and good looking! Well made and sturdy. The customer service is excellent! They are very quick responsive, courteous and helpful! Excellent experience!
Great customer support
I ordered an XL6 Classic in December, very happy with the product, but it developed a fault. FlexiSpot arranged a replacement and provided great support throughout.
I had an issue with ordering theâŠ
I had an issue with ordering the incorrect desktop size for my office setup, and although the mistake was completely my own, the FlexiSpot customer service team was incredibly kind, professional, and helpful throughout the entire process.
Their communication was prompt, respectful, and solution-focused, and they worked with me to help arrange a replacement desktop even though this was not an error on their part. That level of customer service is rare today and truly stood out to me.
I have been very impressed not only with the quality of the products, but also with how FlexiSpot treats their customers. This experience has absolutely reinforced my decision to continue purchasing from them in the future for both my business office and home.
A special thank you to Vince and the customer service team for their patience, professionalism, and outstanding support. Highly recommended.
Highly recommend
Highly recommend this company! Email communication is very efficient. Although I couldn't reach anyone by phone (likely due to the time), the return and refund process for my first order was impressively fast, similar to Amazon. I have already placed a second order for the correct size. I'm still waiting to install them to verify quality, but the customer service alone makes them worth it. Keep up the good service!
Good Customer Service
Received a white oak desktop for my E7 Plus standing desk that was chipped pretty well on two corners. That's moreso on FedEx, but it also did not have holes drilled in it for mounting 3 different parts. I chatted with customer service on their website and they were quick to assist, very helpful, and immediately apologized and said they'd be shipping out a free replacement. Pretty happy with the response and looking forward to getting the desk assembled as everything otherwise seems very well built and quality.
My treadmill arrived damaged
My treadmill arrived damaged, but FlexiSpot quickly responded and offered a solution. They sent a new one immediately. Their customer service was excellent, helpful, and kind. The product is amazing; itâs a game changer for my work desk compared to my old walking pad. Itâs so quiet that my coworkers donât notice it. I highly recommend it for its incline, durability, and quietness.
I will update my review once my brainâŠ
I will update my review once my brain unfries itself from the telephone conversation I've just had. Just don't bother people, don't bother...
Their customer service was absolutelyâŠ
Their customer service was absolutely quick and efficient with their replies and service! I had a wonderful experience with them.
Worthy Purchase
Great price for a well constructed, easy to assemble, and stable sit/stand desk. Customer service provided clear communication for shipping expectations- arrived within 10 days from ordering.
Amazing customer service!
Very helpful and efficient customerâŠ
Very helpful and efficient customer service!
Customer service is very good
Customer service is very good. I ordered a solid wood bedstead and waited for a month without delivery. Due to the need to use it, there was no time to wait, so I contacted customer service to cancel the order. Customer service solved my problem very quickly and helped me to cancel the order successfully and get a refund. I will patronize them next time.
On a répondu rapidement à mon besoin
On a répondu rapidement à mon besoin et on s'est assuré de trouver une solution. J'ai senti qu'ils se souciaient vraiment de ma situation et qu'ils voulaient vraiment que je sois satisfait. Merci pour votre aide.
Quick and Easy Service
I had a broken part for a new chair. They quickly replied and have sent me a replacement part. Could not be happier with the quick and easy service provided.
The customer service is really nice andâŠ
The customer service is really nice and flexibspot team is really helpful
I was stuck with my standing desk notâŠ
I was stuck with my standing desk not going up.
Patrick helped me on the call with the steps and my desk started working.
Thanks Patrick ð
Amazing customer service and superâŠ
Amazing customer service and super quick!
Excellent customer service, good desk
I purchased a standing desk from Flexispot. However, a part seems to have experienced some scratches and damages. Flexispot customer service was very responsive and quickly resolved the problem. The standing desk works great, looks great, and was well worth the money.
The model I got was an E6 Max from Amazon. It is sturdy (mininal wobble) and came with a great looking rubberwood top (it is made from wood planks glued together, so it is much sturdier and nicer than particleboard or MDF tops).
Great customer service and a great desk
Outstanding customer service
Outstanding customer service. Original desk order thru amazon, but desktop arrived in a damaged box broken into two pieces. Called flexispot directly and got a human right away. New desktop shipped asap and arrived just days later. Easy peasy. All assembled. Happy customer.
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