FlexiSpot レビュー 6,198

Outstanding, fast service. The representatives are incredibly knowledgeable—you can simply ask your question and they provide precise, spot-on answers right away.

I’ve had a great overall experience with FlexiSpot. The desks, especially the E2 and E7 models, offer a clean design and smooth height adjustment that make daily use comfortable and practical. The E7 in particular feels very solid and premium, while the E2 is a good entry option for anyone getting into a sit-stand setup.

The chair is also comfortable and supportive for long hours, which makes a big difference when you’re working or gaming throughout the day.

What stood out the most, though, was the customer service. The support team was responsive, helpful, and genuinely focused on finding solutions. They went out of their way to assist me when I had questions, and that level of service really builds trust.

Overall, I’m happy with the purchase and would recommend FlexiSpot to anyone looking for a reliable standing desk setup with strong customer support behind it.

Great Support! Reached out to clarify a technical question which was promptly and accurately answered!

Their customer service ignores you. They take forever to ship “in stock” products. They constantly miss their estimated target ship dates on pre-orders.

Fast response, nice, and helpful.

The quality of the desk for the price I paid can only be described as shocking. The top of the desk is this sleek glass on top of a very sturdy white base. It looks awesome. Support at Flexispot is also 5-stars, they were very helpful and made everything easy.

These things wobble and it's in the legs you can't do anything about. Now I have an expensive desk that feels like an Ikea one. Every time I rest an arm on it, you feel it move.... every single time. And they run on their "stability and strenght"... just another company that lies to get your money.

My moving company damaged my FlexiSpot rising desk. I contacted FlexiSpot and they immediately took care of it for me. Great customer service that stands behind their products. Highly recommended.

I ordered a electric adjustable desk. It arrived within 4 days. Unfortunately, although packed very well, there was a chip out of the front top surface. I sent an email with pictures of the damage. I was shocked to get an almost immediate reply telling me a new top was being shipped pls confirm my address. The new top just arrived ( 36 hours) since my interaction in perfect condition. In my mind the measure of a great company and great customer service is RECOVERY, or addressing any issue promptly.
GREAT PRODUCT, GREAT CUSTOMER SERVICE😊👍Thank You

Patrick from FlexiSpot support was awesome! He addressed my concern and led me through the whole process.

I ordered Flexispot E7 Plus (4 legs) standing desk, with a 55''X28'' rubberwood desktop in early April 2026. Shipping was quick, got the frame and the desktop in 3 days or so. Unfortunately, the desktop had 2 cosmetic issues on arrival: a scratched corner and a crack on one side.

I contacted support with the pictures and the details. Got a quick response and a no hassle fix: a new tabletop shipped. Got the new one in several days in great condition. All set as of mid-April.

Appreciate FlexiSpot's products and their service! Certainly earned my loyalty and friends + family referral.

I received a tabletop damaged. They immediately sent a replacement which arrived in 3 days and they didn't require me to return the damaged unit.

Schon seit längerer Zeit versuche ich mit dem C7 Wave vernünftig zu sitzen, jedoch das ist unmöglich für mich. Egal wie ich den Stuhl einstell bekomme ich Kopfschmerzen und das tritt bei keinem anderen auf. Ich rate SEHR davon ab, sich den C7 Wave zu holen da er echt unnatürlich wirkt. Die Kopflehne ist auch nicht erreichbar zur dem Kopf egal wie man sitzt sie berührt ihn nie.

Customer support was awesome. Have helped me once with a replacement headboard, and again provided spare parts after I misplaced them. The team was responsive and solved the issue handily

My first time ordering, the top came with a deep crack, I got in contact with them and they just asked for photos and then sent me another top! They are the best! I would recommend this to anyone looking for a trustworthy company!:)

Flexispot customer service (Glenn) was able to help me get a replacement for a broken part. Really appreciate the help!

I rarely leave reviews, but this experience has been beyond frustrating.

I have been trying to get a refund from FlexiSpot for over two months. Every time I reach out, I’m told the same thing ... that my refund has been processed and will arrive within 10–15 business days. It has now been well over 20 days since I first heard that (I am still waiting on my refund).

What makes this worse is the lack of accountability. Each time I call and ask to speak with a manager, I’m told they are unavailable and will call me back. That call never comes. At this point, it feels like messages are not being passed along at all.

Meanwhile, the desk I purchased, the one that is supposedly covered under warranty, is literally falling apart. Despite repeated communication, no replacement or resolution has been provided. As someone who works from home, having a reliable desk is essential.

After two months of back-and-forth with no real progress, I’m left feeling misled, lied to and ignored. The repeated assurances have not matched reality, and each follow-up seems to come with a new excuse rather than a solution.

At this point, it feels easier to purchase a new desk elsewhere than to continue dealing with customer service. I cannot recommend this company based on my experience. If you value your time, money, and peace of mind, I would strongly reconsider before purchasing.

All I want is the refund (that was a hefty amount) for a product that clearly did not meet expectations.

I ordered a 120×60 cm standing desk a few days ago and was really impressed with the build quality.

After setting it up, I realised I needed a slightly larger desktop (140 cm) since I use two 27-inch monitors and the 120 cm felt a bit cramped. They were more than happy to accommodate a replacement at no extra cost, which I really appreciated.

I can’t recommend them enough - very happy with both the product and the service!

I don't have experience with the products yet but the customer service was swift and informative! Both phone and email!