The service was great. I had the option to choose a date and time that suited me. I was greeted by a friendly receptionist. Joseph, the sonographer, performed a thorough scan and explained everything... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I would like to give a very positive review to my sonographer, Rumbi Mhlanga. She was very kind, patient, and professional throughout the appointment. She explained everything clearly and made me... もっと見る
企業が回答しました
Had a great experience for our 4d scan this evening, unfortunately both baby and placenta were not playing ball so we didn't get the clearest of images but what we did see was fantastic. The clinic we... もっと見る
企業が回答しました
Last minute reassurance scan. Took my other children who were also allowed in too. The staff were lovely, it was a calm atmosphere and it was a nice, relaxing experience.
企業が回答しました
企業情報
当該企業による記述
Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.
Experience Imaginatal's Exceptional Care
当該企業による記述
- Free Rescan Policy for Early Scans
- Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
- Accurate Gender Scans Guaranteed
- Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
- Comprehensive Health Screenings
- Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
- Friendly and Welcoming Environment
- Join our happy customers. Experience our award-winning care and welcoming staff today!
Our Rescan Policy
Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"
連絡先
222 Childwall Road, L15 6UY, Liverpool, 英国
- 8006404299
Book Your Health Scan Today
4.3
優良
21件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 90％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was given a call to say that my scan…
I was given a call to say that my scan at 5 was being moved to 6 due to maintenance happening on the machines. When I got there at quarter to 6 ,The sonographer was 30 minutes late and walked in at 6:20 . The website doesn’t say that images aren’t included as in every other scan facility they are included in the price. I’ve never seen so many different things on a price list that other places simply don’t charge for at all ? No mention of measurement , GA, where my placenta is etc . All chargeable . The sonographer was lovely but overall I won’t be back it was the most expensive I’ve been to. In the largest company that also provide scans you get images and a video sent to you , 2 images to keep etc for £60 it feels like a rip off .
2026年5月11日
Imaginatal - Liverpool からの回答
Hi,
Thank you for taking the time to share your experience. We’re really sorry that your appointment did not run as smoothly as it should have, especially after your original time was changed and you were then kept waiting further on arrival. We completely understand how frustrating that must have felt.
We also appreciate your feedback around our pricing, packages and what is included. Clear information before booking is very important, and your comments will be shared with the relevant team so this can be reviewed carefully.
We’re pleased to hear that the sonographer was lovely, but we’re sorry the overall visit left you feeling disappointed. Please do contact us directly so we can look into your appointment properly and discuss your concerns in more detail.
Best wishes,
Imaginatal Team
Highly Recommend
The service was great. I had the option to choose a date and time that suited me. I was greeted by a friendly receptionist. Joseph, the sonographer, performed a thorough scan and explained everything to me in the process. He made me feel at ease throughout the scan. I received a detailed report with scans within a few hours.
2026年5月4日
Imaginatal - Liverpool からの回答
Hi,
Thank you so much for your wonderful review! We’re delighted to hear that booking was convenient, you received a warm welcome, and Joseph helped you feel comfortable throughout your appointment. It’s lovely to know you felt well informed during your scan and received your report so promptly.
Best wishes,
Imaginatal Team
Lovely staff
Lovely staff, tried so hard to get good images of baby who was trying to hide, calm atmosphere would recommended
2026年3月20日
Imaginatal - Liverpool からの回答
Hi
Thank you so much for sharing this. We’re delighted to hear your visit felt so special and that both our team and surroundings helped make it such a memorable one. Your recommendation truly means a lot to us, and we hope to welcome you again in the future.
Best wishes,
Imaginatal Team
PEACEFUL AND WELCOMING ENVIRONMENT.
PEACEFUL AND WELCOMING ENVIRONMENT.
The place was peaceful and welcoming.
2026年3月11日
Imaginatal - Liverpool からの回答
Hi,
Thank you for your lovely feedback. We’re so pleased you felt comfortable and well looked after during your visit. Creating a calm and inviting space for every client means a great deal to us, and we really appreciate you taking the time to share this.
Best wishes,
Imaginatal Team
Last minute reassurance scan
Last minute reassurance scan. Took my other children who were also allowed in too. The staff were lovely, it was a calm atmosphere and it was a nice, relaxing experience.
2026年3月7日
Imaginatal - Liverpool からの回答
Hi,
Thank you for your kind review. We’re so glad we could be there for you when you needed some reassurance, and that your visit felt calm and comfortable for both you and your family.
We really appreciate your kind words and are grateful you chose Imaginatal.
Best wishes,
Imaginatal Team
Imaginatal - Liverpool からの回答
Hi,
Thank you for taking the time to leave us a 5-star review — we’re really pleased you had a positive experience with us. It means a lot to the team, and we’d love to welcome you back anytime you need us.
Best wishes,
Imaginatal Team
Such an incredible experience- the…
Such an incredible experience- the staff were amazing! Big shoutout to Joseph who was super helpful at explaining everything during the scan x
2026年2月5日
Imaginatal - Liverpool からの回答
Hi,
Thank you so much for sharing this lovely feedback — it means a lot to us. We’re so happy you had such a special visit, and we’ll be sure to pass your kind words on to Joseph. He’ll be thrilled to hear he helped you feel informed and comfortable throughout your scan.
Best wishes,
Imaginatal Team
Place is lovely and staff are very…
Place is lovely and staff are very friendly, Joseph did the scan and he was great, put us at ease and was very informative. Thanks for a great experience
2026年1月13日
Imaginatal - Liverpool からの回答
Hi ,
We’re really happy you enjoyed your visit and felt comfortable from the moment you arrived. We’ll be sure to pass your kind words on to Joseph; he’ll be delighted to hear he helped you feel relaxed and well looked after throughout the scan.
We truly appreciate you choosing Imaginatal and hope to see you again in the future.
Best wishes,
Imaginatal Team
Such a great experience
Such a great experience. Real difference from an NHS scan. Thank you team <3
2026年1月9日
Imaginatal - Liverpool からの回答
Hi ,
Thank you so much for your lovely message. We’re really happy to hear you had such a great experience with us. Creating a calm, personal and unrushed appointment is exactly what we aim for, so it’s wonderful to know that came through for you.
Best wishes,
Imaginatal Team
Pelvic
I would like to give a very positive review to my sonographer, Rumbi Mhlanga.
She was very kind, patient, and professional throughout the appointment. She explained everything clearly and made me feel comfortable and at ease.
She took her time, listened carefully, and showed genuine care. I never felt rushed or ignored. Her attitude and professionalism made a big difference, and I truly appreciated her support.
Thank you, Rumbi, for your excellent care.
2026年1月10日
Imaginatal - Liverpool からの回答
Hi ,
Thank you so much for sharing this wonderful feedback. We’re delighted to hear how supported you felt throughout your appointment, and we’ll be sure to pass your kind words on to Rumbi Mhlanga.
Creating a calm, reassuring experience is so important, and it means a lot to know Rumbi’s care, patience, and clear explanations helped you feel relaxed and listened to. We really appreciate you taking the time to recognise her in such a thoughtful way.
Best wishes,
Imaginatal Team
Highly recommend
Very friendly and professional staff and space. Really helpful and made us feel at ease. Would highly recommend
2026年1月3日
Imaginatal - Liverpool からの回答
Hi ,
Thank you for the lovely 5-star review. We’re so pleased you enjoyed both the clinic environment and the care from our team
We truly appreciate the recommendation and hope to welcome you back whenever you need us.
Best wishes,
Imaginatal Team
We had an amazing experience
We had an amazing experience, staff was lovely and very welcoming and so worth the price!!
2025年12月27日
Imaginatal - Liverpool からの回答
Hi,
Thank you so much for such a kind review! We’re delighted to hear you felt genuinely welcomed and looked after. It also means a lot that you felt it was great value, as we always try to make every visit feel special and memorable.
We’d love to see you again whenever you’re ready for your next scan.
Best wishes,
Imaginatal Team
Imaginatal - Liverpool からの回答
Hi,
Thank you for your feedback. We’re pleased everything was efficient and that you were happy with the service you received. If you ever need another scan or have any questions, we’ll be here and happy to help.
Best wishes,
Imaginatal Team
Had a great experience for our 4d scan…
Had a great experience for our 4d scan this evening, unfortunately both baby and placenta were not playing ball so we didn't get the clearest of images but what we did see was fantastic. The clinic were very generous and offered a re-scan to hopefully get some clearer pictures next time. Joseph our sonographer was really friendly as was the lady on reception 😊
2025年12月1日
自発的なレビュー
Imaginatal - Liverpool からの回答
Hi
Thank you for taking the time to share your experience. We’re so glad to hear that, even with your little one being a bit camera-shy, you still enjoyed the 4D scan and loved the moments you were able to see. Sometimes babies and placentas have their own plans, so we’re happy we could offer a re-scan to give you another chance at those clearer images.
It’s wonderful to hear your kind words about Joseph and our reception team — they’ll be delighted to know they helped make your visit feel friendly and relaxed.
We look forward to welcoming you back soon!
Best wishes,
Imaginatal Team
Awful there
Awful there
Don’t waste your time or money
They reschedule my appointment first by saying they don’t have anyone available to do the scan , then I get there , they charge me first but only after to find out that a male who I thought is anything else but someone who does scan just because he was dressed like going out in a Saturday night , who couldn’t read my registration form , he was meant to do me the scan ?!???
Then asked for a refund with a proof and right now still waiting for it
I wasted 2h of my life to drive there for nothing so disappointed
Make sure you are very clear if you ever want an appointment with them so you don’t get same surprises!
2025年11月22日
自発的なレビュー
Imaginatal - Liverpool からの回答
Hi Oana
Thank you for your feedback, and we’re really sorry that your experience didn’t feel as smooth or reassuring as it should have been. We completely respect your preference not to be scanned by a male sonographer, and we apologise that this wasn’t clarified clearly at the time of booking.
For transparency, we employ both female and male sonographers — all fully qualified and experienced, with many also working within the NHS. Your comfort is always our priority, and as soon as you expressed that you were not comfortable proceeding, we honoured your decision and processed your refund straight away. Depending on your bank, this can take up to three working days to show, though it often appears sooner.
We’re grateful you brought this to our attention, and we’re sorry for the inconvenience caused. Your feedback helps us improve how we communicate preferences and support our clients.
Best wishes,
Imaginatal Team
Great team, knowledgeable sonographer
A lovely experience - my sonographer, Rumbi, was friendly and professional!
I went for a medical scan following surgery earlier in the year and felt that the team were knowledgeable and the experience was very smooth.
They provide a gown
2025年11月10日
Imaginatal - Liverpool からの回答
Hi,
Thank you for your lovely review! We’re so glad to hear you had a smooth, professional experience and that Rumbi helped you feel supported throughout your medical scan. We truly appreciate your kind words.
Kind regards,
Imaginatal Team
Ultra sound scan
Visited Imaginatal this morning with my partner for an ultrasound scan. The reception staff were lovely, very welcoming and friendly, chatting with us while we waited and helping us feel at ease. The sonographer was also wonderful, making me feel completely comfortable throughout the scan. Overall, a really positive experience. I’d definitely recommend Imaginatal to anyone considering their services.
2025年10月29日
Imaginatal - Liverpool からの回答
Hi,
Thank you so much for your lovely review! We’re so pleased to hear you and your partner had such a positive experience with us. It’s wonderful to know our team helped you feel comfortable and at ease from the moment you arrived. We truly appreciate your recommendation!
Kind regards,
Imaginatal Team
Wonderful staff and welcoming,amazing…
Wonderful staff and welcoming,amazing doctors explaining the scan in details really recommend
2025年10月11日
Imaginatal - Liverpool からの回答
Hi,
Thank you for the fantastic review! We’re so pleased you had such a positive experience with our warm, welcoming team and that the sonographer took the time to explain everything in detail. Your recommendation means a lot to us!
Best wishes,
Imaginatal Team
Quick results and quality service
Friendly. Relaxed environment. Informative and rapid results. Very impressed.
2025年10月7日
Imaginatal - Liverpool からの回答
Hi,
Thank you for your lovely review! We’re so pleased to hear you had such a positive experience and felt well-informed in a friendly and relaxed environment. We’re also glad we could provide you with quick results and leave a great impression.
Best wishes,
Imaginatal Team
Lovely experience
Lovely experience!
Very warm welcome and super professional and caring! We booked the scan after a little scare and the team took so much care and time to reassure us and show us baby’s heart beat!
2025年9月14日
Imaginatal - Liverpool からの回答
Hi,
Thank you so much for your lovely review! We’re so pleased to hear your visit felt so warm and reassuring. It’s wonderful to know our team’s care and professionalism helped put your minds at ease and made seeing your baby’s heartbeat such a special moment. Your kind words mean a lot to us.
Best wishes,
Imaginatal Team
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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