Kunai レビュー 47

Absolutely terrible. Bought hoodie from them over month ago. Parcel never shipped and no respond from customer service.

I ordered a hoodie over a month ago and they never shipped it out.

Also discovered that most of their designs are AI generated. Did a reverse image search.

Started the charge back procedure seeing I reached out to the company 6 times via different methods with no response. I am also looking into reporting them on the Shop App.

This company is dissolved but has left the website up to steal your money. Look at companies house, company number. 12565838
Looks like the registered address is just a po box type address but will let you know this weekend

Do not use!!

I don’t normally leave reviews but think it’s only fair for others considering purchasing from here. Bought two hoodies from this company for Christmas which took weeks to arrive. When they finally came they were incorrect sizes and so we attempted the contact Kunai on every platform possible. Finally managed to get a response from their instagram page which was quite blunt and unapologetic but said they would resend the items. It’s been weeks now and still no replacements have been delivered nor any confirmation any were even sent as they have ignored every message since. Have managed to get a refund from my bank but it’s extremely poor service do not buy from here.

Amending my review
Product 10/10 my fiancé loved it. Worth the wait. No fraud or a scam. The owner came back to me once my item was received saying “We set up shop 2 months ago officially and then had an influx of 1000 orders and all of the temp workers dropped out from the amount of work leaving us with just 1 person to dispatch it all. It was horrible, we'll be looking to get more staff moving forward” this is why your order will be late or you lack updates. Go through the courier that is what I did and I got it in the end. The issue I had was actually working out how to get through to a real person to help, my courier was parcel2go and I managed to find their live chat where you can speak to an actual agent but that was after 2 weeks of trying hence my frustration. This is a brilliant business that needs more staff, bare with them and you will be very happy in the end.

Have never left a review before! But felt compelled to do so after reading other peoples experiences which are eerily similar to mine. I ordered a hoodie and T-shirt on 12th December as a present for my daughter for Christmas. Despite several unanswered emails chasing the order up, I am yet to receive the items. Looking at other reviews, I still have an outside chance of getting something, although whether it is what I actually ordered looks even less likely. Don't use them.

Order took forever. Not clear that it was coming from abroad. Only responds after multiple chase emails/messages. Sent the wrong order so Xmas present for my 10 year old nephew was ruined and on top of that expect me to pay to return when it's their mistake. Waiting for a response for a prepaid label or free post address. Did offer replacement but obviously too late. Experience date is last message to them date.

Pleasantly surprised by the quality and designs are very cool. My boyfriend liked them and they look good on him. Delivery different to what I'm used to but came on time with no issues.

They have an amazing selection of clothes, quality is amazing and so affordable. They are also very responsive and will come back to you promptly if you have any queries. My new favourite place to shop!!

Great quality!! The hoodie is my partner’s favourite. He hasn’t taken it off since Christmas. The customer service is top notch too. I will be honest, be a little patient. This guy has a small business and I think people are too quick to complain about delivery times but this guy is killing it. The designs and quality are both incredible and I’m so grateful for the 3 items I have received. I will personally order again.

The order took ages to arrive and then when it did arrive it was completely wrong, one of the items was missing part of the design that was meant to be on the front.

I ordered one hoodie and one sweater and the designs we on the wrong items alongside just being horrible quality material as well, it looks and feels really cheap. LIterally everything that could have gone wrong did.

I have contacted them asking to send them back and get a refund and I have been completely ignored so I'm going to have to file a chargeback claim through my bank.

It is also worth noting that the day I am writing this review they have been flooded with loads of 5 star positive reviews which I am 100% confident are not legitimate reviews and have been done by the business and their friends to bury all of the legitimate reviews which are not positive at all.

Please for your own sake and sanity don't give these people your hard earned money.

Bro goat hoodies ngl. Thank you for the gift for my brother. Appreciate you 🙏🏼🙏🏼

Used Kunai not too long ago and let me tell you that the service was impeccable. Very quick delivery and the design quality was exactly as advertised.

I’m currently browsing the site right now for a spirited away hoodie I know my wife will love

Quality customer service, great and understanding of my issue. Had an issue with an order however it was dealt with in no time. Definitely would recommend 👍

Absolutely love this hoodie! The quality is top-notch, the design is vibrant and detailed, and it’s perfect for any anime fan. It’s super comfortable and fits true to size. Shipping was quick, and the customer service was excellent. I’ll definitely be ordering more! 5/5 stars!

Ordered several hoodies and t shirts. Great quality and quick shipping with no issues. Would recommend if you’re looking to grab something cool for yourself or your loved ones!

Amazing service!!!
I ordered two jumpers from here and they came asap! Amazing quality and amazing customer service and care!

Ordered the Jiren Hoodie and arrived on time and happy with the service! Clean and good material. Would definitely recommend and will definitely come back for other designs!

The seller is very helpful and ready to respond when needed, I love so many of their original designs! So much to choose from.

Ordered 2 hoodies, one being Goku and other being Maajin Buu as I’m a big DBZ fan!! The quality was amazing as the fit was true to size so had no issues there either. Will probs purchase again at some point