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Little Green Button レビュヌ 92

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TrustScore 5段階評䟡の4.5

4.4

゜フトりェア䌁業
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5぀星のうち5の評䟡

The staff at the little green button are nothing short of fabulous. They are extremely knowledgeable, efficient and speedy at resolving issues. We have dealt mainly with Bas who helped us with a co... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We use Little Green Button across our organization and, thankfully, we have never had to use it but it has instilled confidence in staff members who meet with the public. All tests and accidental... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Much safer system than the EMIS emergency button as it tells you the room location rather than the person. We have 18 consulting rooms and a number of ad-hoc staff who use various rooms so knowing wh... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Customer service has gone downhill - No one looking after other time zones

䌁業が回答したした

䌁業情報

  1. ゜フトりェア䌁業
  2. 経営管理サヌビス
  3. 救急ステヌション
  4. オフィス機噚提䟛業者
  5. 安党装眮提䟛業者
  6. ゜フトりェア補造販売業者

Little Green Button に぀いお

圓該䌁業による蚘述

Over 100,000 people across the globe trust Little Green Button’s robust panic alarm software solutions to protect their staff, customers, and premises.

Experts in delivering panic alarm systems across the healthcare, education, government, office, and enterprise sectors, we help businesses meet their duty of care requirements to keep employees safe when working in public facing or vulnerable scenarios.

From the original on-screen panic button for desktops and our mobile alert app for lone workers, to our Lighthouse 24/7 alarm response centre, you can rely on and trust Little Green Button to ensure that a helping hand is just a click away.

Complementing your existing IT infrastructure, Little Green Button is quick and easy to install, simple to use and comes with a range of customisable features including escalation groups, silent panic alarms and location tracking, and it works offline when other systems let you down.

With expert and friendly support 24/7, we are committed to the service of our customers and, more importantly, their safety and wellbeing. We are so much more than just a panic alarm button.

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4.4

優良

TrustScore 5段階評䟡の4.5

92件のレビュヌ

5぀星
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3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

The Little Green Button is a great


The Little Green Button is a great asset to any Business/Surgery, it gives you the reassurance that if there is an emergency all staff will be alerted. I have found staff all very helpful when I have needed help and advice.

2022幎3月4日
自発的なレビュヌ
Little Green Button ロゎ

Little Green Button からの回答

Hi Tracey,

Thank you so much for taking the time to leave us this lovely review.

We really appreciate your feedback, and we're glad to hear that Little Green Button is still helping you and your colleagues feel safer at work.

Thanks for all of your continued support!

Kind regards,

Smile Frankish

Chief Customer Officer

5぀星のうち5の評䟡

Highly recommend!

First and foremost, my experience with the sales/customer service side of LGB was exemplary, which was a big push for me to purchase after the trial period. The 21-day trial is also a generous amount of time to experiment with the button and see how it will best meet the needs of your organization. The software itself (in addition to the physical button) seems very user-friendly and offers my staff a great comfort in knowing they are safe and that help is on the way if necessary. The way that the button communicates with everyone in the organization is helpful and reassuring. I would highly recommend this for any business needing a discreet and helpful way to alert the appropriate staff when help is needed.

2022幎2月2日
自発的なレビュヌ
Little Green Button ロゎ

Little Green Button からの回答

Hi Courtney,

We really appreciate you taking the time to leave us such a fantastic review!

It's wonderful to hear you've had such a good experience with Little Green Button so far, and we're glad to have you on board. Hopefully we can continue to support you and your team for many years to come.

Kind regards,

Smile Frankish

Chief Customer Officer

5぀星のうち4の評䟡

Nice and easy to use

Easy to install and easy to use. We're a GP practice on 5 sites and we're able to differentiate the locations so only the relevant people are notified when assistance is needed. Long term customer as very happy with product.

2022幎1月17日
自発的なレビュヌ
Little Green Button ロゎ

Little Green Button からの回答

Hi Toni,

Thank you so much for taking the time to leave us a review.

We're really glad to hear that Little Green Button is still helping you and your Practice Team feel safer at work after all this time.

We're really grateful for all of your support over the years - we couldn't do what we do without customers like you!

Kind regards,

Smile Frankish

Chief Customer Officer

5぀星のうち4の評䟡

I think it is a great program I just


I think it is a great program I just think they need to add iOS version instead of just android and allow it to find your location to report out if it’s used on the sofa

2021幎9月15日
自発的なレビュヌ
Little Green Button ロゎ

Little Green Button からの回答

Hi Kevin,

Thanks so much for taking the time to leave us a review. We really appreciate your feedback, and are glad to hear you're still happy with LGB.

You'll be pleased to know we released an iOS app in December 2020 - so it's available for download on the App Store right now!

The app has all the full functionality of the desktop version, as well as GPS location tracking - you can even toggle between low, medium and high location accuracy, so if you ever need to sent alerts from a specific location (like the sofa!) then you can.

More info on the app can be found on our knowledge base:

https://support.littlegreenbutton.com/en/support/solutions/articles/47001156636-installing-and-activating-the-ios-app

If you have any questions, or if you'd like some training on our mobile app then please don't hesitate to get in touch.

Thanks for your continued support!

Kind regards,

Smile Frankish

Head of Customer Success

5぀星のうち4の評䟡

Smart solution for a reasonable price

Smart solution for a reasonable price.
Had some troubles contacting their support through their site but after leaving a review here their support team quickly contacted me and solved the problem.

2020幎10月9日
自発的なレビュヌ
Little Green Button ロゎ

Little Green Button からの回答

Hi Tinna,

Thanks for taking the time to leave a review. I'm really sorry you had a frustrating experience initially!

I did raise this with our Support Team as a matter of urgency, so I'm really glad to see they got this resolved quickly for you.

We usually allow 45+ days for payment to be made once we've issued the invoice, but due to a small (now fixed) error on our end, the system didn't refresh as it should have. I have extended your license renewal date, so you won't be charged for the time you weren't able to use Little Green Button. I really do apologise for the hassle - you safety is our number one priority, and I want to assure you that this won't happen again.

I will also be investigating our Live Chat, as it looks like this was the reason your query wasn't picked up - many thanks for bringing this to our attention.

In future, if you head to the 'Contact' page on our website, you can always get in touch with our Support Team via our ticketing portal (https://support.littlegreenbutton.com/en/support/home) and they'll aim to reply within 24 hours (Monday-Friday). They're also available to call on +44 1263-888-365 Monday-Friday 8am-5pm.

Thank you so much for your continued support, and please don't hesitate to get back in touch if there's anything else we can do for you!

Kind regards,

Smile Frankish

Head of Customer Success

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