Novita Diamonds - Kuala Lumpur レビュー 167

TrustScore 5段階評価の5

4.9

Jalan Sultan Ismail 57, Suite 602, 50250 Kuala Lumpur, Kuala Lumpur, MY


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

婚姻不仅是两个人的结合,更是神赐予的宝贵礼物。祂的爱深不可测,永不离弃。愿我们一生献上自己,当作活祭,讨神喜悦而活,婚姻交托在祢手中。夫妻不再是两个人,乃是一身子。所以神配合的,人不可分开。爱与真理的雅歌,是充满浪漫与情感的诗篇,但它不仅仅是一段恋爱的,更是神与祂的爱是何等海阔高深,爱深不可测,永不离弃。深厚爱的真谛与婚姻联合一灵,相亲相爱,相依相伴,是纯洁圣性的爱的真谛。我从深处向你乎求,求你不... もっと見る

企業が回答しました

5つ星のうち5の評価

“He just gifted me my very first pair of diamond earrings for my birthday, and I’m absolutely in love! The way they sparkle—like tiny fireworks—has me completely mesmerise . I couldn’t be more excit... もっと見る

企業が回答しました

5つ星のうち5の評価

Novita was such an accidental yet very fortunate find for me. Mr Ken was an excellent host as he guided me very thoroughly without any pressure as you would usually expect from jewellers. Finalis... もっと見る

企業が回答しました

5つ星のうち5の評価

Novita gave detailed and pertinent information about each product, including clear photographs and videos. So I was able to place my order with a lot of confidence about both the product and the compa... もっと見る

企業が回答しました


企業情報

  1. 宝石商
  2. ダイヤモンド売買業者
  3. 宝飾デザイナー

Novita Diamonds - Kuala Lumpur について

当該企業による記述

Novita Diamonds is proud to be one of the world's largest Lab Grown Diamonds retailers, with showrooms in Australia, NZ, the UK, Germany, Spain, Singapore, Malaysia and HK. Our lab-grown diamonds are created using state-of-the-art technology that not only produces the highest quality diamonds but also offers a sustainable and ethical alternative to mined diamonds. We are committed to providing our customers with high-quality fine diamond jewellery pieces without spending a fortune.

At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.

Ethical Lab Grown Diamonds

当該企業による記述

We're committed to our planet!

Free lifetime warranty and cleaning

Buy with confidence!

Our aim for all our customers is that they receive a lifetime of enjoyment from their jewellery.

連絡先

  • Jalan Sultan Ismail 57, Suite 602, 50250, Kuala Lumpur, Kuala Lumpur, マレーシア

  • +60 189475670

4.9

優良

TrustScore 5段階評価の5

167件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent Knowledge of diamonds and…

Excellent Knowledge of diamonds and tailored my shopping experience

2025年5月14日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you so much for the lovely review! 💎✨ We're thrilled to hear you enjoyed your shopping experience and that our diamond knowledge helped make it extra special 💫😊 We loved helping you find the one! 💍 Come back anytime we’ll be ready with more sparkle! ✨💖

5つ星のうち5の評価

The BEST decision I made for my wedding ring!!

I wouldn’t have found the perfect ring… if I hadn’t found Novita!!! My wedding ring journey was not easy. I went to almost every jewellery store I could find — searching and honestly, feeling a little disappointed every time. Nothing felt just right… until I walked into Novita.

From that very first moment, I just knew — they had exactly what I was looking for. Unlike other places with limited samples and imagination, Novita had a wide range of stunning, ready-to-view designs that helped me truly visualise how my dream ring would look. That changed everything.

I even got to customise my ring entirely to reflect what I wanted — and the end result? It was beyond beautiful. It was perfect.

And special thanks Ken Yee!! She was incredibly kind and so patient with me. She guided me through every step, gave me the freedom to explore and imagine and made me feel supported. Her passion made the whole experience unforgettable.

To anyone searching for the one (ring AND experience), Novita is the answer. Trust me — your dream ring is waiting there!

2025年5月1日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

What an absolutely beautiful message — thank you so much! 🥹💖 We’re over the moon that you found the one at Novita — and that we could be part of such a meaningful journey with you. 💍✨ Your words truly mean the world to us, and we’re so happy you felt supported and inspired throughout the process.
A huge shoutout to Ken Yee for being the superstar she is 🌟 Her care, patience, and passion really shine through — and we’re so glad she made your experience so memorable!
Wishing you a lifetime of love, joy, and sparkle 💫 Thank you again for trusting us with something so special 💎💕

5つ星のうち5の評価

婚姻不仅是两个人的结合

婚姻不仅是两个人的结合,更是神赐予的宝贵礼物。祂的爱深不可测,永不离弃。愿我们一生献上自己,当作活祭,讨神喜悦而活,婚姻交托在祢手中。夫妻不再是两个人,乃是一身子。所以神配合的,人不可分开。爱与真理的雅歌,是充满浪漫与情感的诗篇,但它不仅仅是一段恋爱的,更是神与祂的爱是何等海阔高深,爱深不可测,永不离弃。深厚爱的真谛与婚姻联合一灵,相亲相爱,相依相伴,是纯洁圣性的爱的真谛。我从深处向你乎求,求你不容大水漫过我,因为众水要淹没我;我陷入在深淤泥中;没有立脚之地;求你使我出离深水。不容大水深渊吞灭我;我到了深水中,大水漫过我身;菠浪沸腾,在祸害中你领我出来,使我脱离祸害中,你使狂风此息,波浪平静,我到了深水中,大水漫过我身,你从高处伸手抓住我。你使风平浪静,大水沸腾之时,我心依靠你。你向我的爱如潮水滔滔不绝,永不此息。我从水中经过的时候,你必与我同在、我渡过江河的时候,水必不淹没我; 我从火中行走的时候,必不会烧伤,火焰也不会在我身上烧起来。我对我的爱何等深渊无法测度。我一生一世都要爱你如爱己。愿你恋慕我的爱情,使你时时知足。我爱你,你爱我;我属你,你属我;永不分离。末后夏娃

2025年4月13日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you so much for sharing such a heartfelt and faith-filled reflection 💫 Your words beautifully capture the sacred and eternal nature of love and marriage—a divine union crafted by God Himself 💍✨ We’re so honoured to be a small part of your journey, and we’re incredibly moved by the depth of your love, commitment, and trust in His guidance 🙏🏼 May your marriage be a living testimony of His unwavering love—strong, pure, and everlasting ❤️🌊

5つ星のうち5の評価

Shop with confidence!

Novita gave detailed and pertinent information about each product, including clear photographs and videos. So I was able to place my order with a lot of confidence about both the product and the company (i.e. not fraud). Customer service was very prompt as well - they followed up with me via WhatsApp very soon after placing my order, informing me of stock availability and when I would like it delivered. They also showed me the laser inscribed IGI number on the diamond itself, before shipping out. I would shop with Novita with full confidence. Oh and I love the solitaire pendant I bought from them!

2025年2月2日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you for your wonderful review! 😊 We're so glad you felt confident shopping with us and appreciated the detailed info, photos, and videos. 📸💎 It’s great to hear our team kept you updated every step of the way! Enjoy your stunning solitaire pendant, and we can’t wait to assist you again in the future. ✨💖

5つ星のうち5の評価

“He just gifted me my very first pair…

“He just gifted me my very first pair of diamond earrings for my birthday, and I’m absolutely in love! The way they sparkle—like tiny fireworks—has me completely mesmerise . I couldn’t be more excited!”

“A huge thank you to the wonderful KenYee for helping pick out my very first diamond earrings! Your guidance made the experience so special, and I truly appreciate your help in finding such a stunning gift. They sparkle like fireworks, and I’m absolutely in love!”

2025年2月25日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you so much for your kind words! KenYee is indeed a gem of a guide when it comes to picking out sparkling treasures like your first diamond earrings. They're like fireworks for your ears! 🎆 We're thrilled you love them as much as we loved helping you find the perfect pair. Here's to many more moments of mesmerizing sparkle! ✨

5つ星のうち5の評価

Great experience for choosing proposal ring

I am beyond grateful for the incredible experience of choosing the perfect diamond for my wedding proposal. From the very beginning, the service was exceptional, with thoughtful guidance that helped me create a truly special ring. I wanted a customized twisted shape design and the final piece fulfill my expectation. The diamond sparkles beautifully, and the ring itself is seamless, elegant, and timeless. The proposal was a success, and seeing the happiness in my girlfriend's eyes was the best moment of my life.

2024年12月30日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you so much for sharing your beautiful experience with us! 💍✨ We’re so glad we could help you create a truly special ring with that customized twisted shape design, and it’s wonderful to hear that it exceeded your expectations. The happiness you felt in that moment is exactly what we aim for, and we’re honoured to have been part of such an unforgettable occasion. Congratulations on your engagement! 💖 Wishing you both a lifetime of love and happiness!

5つ星のうち5の評価

As a young girl I could only dream of…

As a young girl I could only dream of having a beautiful big diamond ring. Keep dreaming until you’re old I told myself. I’ll never be able to afford a huge diamond ring.

Fast forward to today, I am still relatively young and nowhere near the grand-old age I thought I’d have to be to be able to afford my diamond ring.

But I have it. I have my beautiful big diamond ring and it’s all because I found Novita Diamonds. They have made my dream a reality.

From the privacy, safety and comfort of their offices on the 6th floor of EQ in KL, Ken Yee, the very helpful sales advisor in Novita Diamonds helped me find the perfect diamond for my ring.

She was not pushy or aggressive. Instead she was patient, informative and really took her time to make sure I found what I needed. She explained and showed me all the different shapes and cut of various diamonds. She helped me figure out the best setting for my ring.

In essence, find Ken Yee. She’s great!

As for the selection of diamonds, I would say it’s wide and comprehensive. They have various ready made designs for rings, bracelets, earrings, necklaces and many more. But I decided to go with a custom setting.

It didn’t take long for me to get it. I picked it up in less than 2 weeks.

And my oh my, what a beauty! I was so mesmerised by the brilliance and shine of my diamond. And did I mention it’s huge? It’s huge!

After I picked it up the rest of my day was basically gone. I spent the whole day (and night) staring at it. Putting the ring on and off my finger, standing under every source of light I could find. I must have slept a total of one hour that night.

But one hour of sleep was all I needed, because I didn’t have to dream anymore. I am living the dream I had as a young girl now and it’s all thanks to Novita Diamonds.

A girl can dream,Novita Diamonds can make it come true.

What is your dream?

2025年1月22日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

What a sparkling review! 💎✨ We're over the moon to hear how Ken Yee helped make your childhood dream a reality. 🎉 From picking the perfect diamond to creating a custom setting, it sounds like every step of your journey was as brilliant as your ring! 💍
And wow, the way you describe it—mesmerized by the brilliance, shining it under every light, and barely sleeping because you couldn’t stop staring at it 😍—we can feel your excitement through every word! A huge diamond ring AND a huge smile? 🥰 That's the kind of magic we love to hear about. If you ever need anything else or want to dream up your next jewellery piece, you know where to find us! ✨ Here's to living the dream! 🥂🎉

5つ星のうち5の評価

Ken Yee from Novita was very helpful

Ken Yee from Novita was very helpful.

I started to search an engagement ring 4 weeks before my planned proposal date. Novita Diamonds was the top result from Google. They have a very handy website for you to make discussion according to your budget.

During the appointment with Ken Yee, she have help me understand a lot of knowledge about diamonds and I'm able to find the perfect combination for engagement ring.

The price is exactly same from the website and this is a plus point for the transparency.

2024年3月4日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you so much for taking the time to share your experience Heng! We're delighted to hear that Ken Yee was able to assist you in finding the perfect engagement ring, and that you found our website to be helpful in making decisions according to your budget. Providing transparent pricing is incredibly important to us, so we're thrilled that you appreciated our commitment to transparency. If you ever need anything else or have any questions, please don't hesitate to reach out. Congratulations on finding the perfect ring, and we wish you all the best with your proposal!🙏🏻😍💃🏻😎💖

5つ星のうち5の評価

Recently went to Novita and I'm glad…

Recently went to Novita and I'm glad that I did, our specialist was really helpful in guiding us through the options available. The Diamonds they have are only of the highest grades and cost-friendly. Would definitely recommend Novita!

2024年3月30日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you so much for your kind words Wang! We're thrilled to hear that your experience at Novita was positive and that our specialist was able to guide you through the options available. Your recommendation means a lot to us, and we truly appreciate it. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing Novita, and we look forward to serving you again in the future!🌻💍💎🥰

5つ星のうち5の評価

Very helpful and professional

Very helpful and professional

2024年3月31日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you for your review Herp! We're delighted to hear that you found our team to be helpful and professional. Providing excellent service is our top priority, and we're glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!💖💃🏻😎💍🌻

5つ星のうち5の評価

Diamonds are beautiful

Diamonds are beautiful, and the services is excellent!

2024年3月30日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you so much for your review Kenji! We're thrilled to hear that you found our diamonds beautiful and that you received excellent service. Providing top-quality diamonds and exceptional service is what we aim for, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!💍🌻🥰😍

5つ星のうち5の評価

Strongly Recommended

Strongly Recommended! Excellent Service and Quality!

2024年3月30日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you very much for your review Yuen! We're thrilled to hear that you had an excellent experience with our service and quality. Your recommendation means a lot to us. Thank you for choosing Novita Diamonds, and we look forward to serving you again!😍🌻💎💍💎💍

5つ星のうち5の評価

I am so glad I visited novita as they…

I am so glad I visited novita as they were a great help with selecting the ring. They helped me customise and ensure that the ring was perfect based on my budget. A very personal experience and Ken was fantastic.

2024年3月29日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you for sharing your experience with us Sj! We're thrilled to hear that you had a great experience at Novita and that we were able to assist you in selecting the perfect ring. Providing a personalized and customized experience to ensure your satisfaction is our goal, and we're delighted that Ken was fantastic in helping you achieve that. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. Thank you for choosing Novita, and we hope to serve you again soon!😎🙏🏻😍🌻💎💍💎💍

5つ星のうち5の評価

Very trusted place

Very trusted place, Ken was super sweet and very very helpful.
I was having issue in payment and she was very understanding and she waited quite some time with me.
Thank her so much

2024年3月28日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you for your review Menna! We're delighted to hear that you found Novita Diamonds to be a trusted place and that Ken provided you with excellent service. Ensuring our customers feel supported and understood, especially during payment issues, is important to us, and we're glad Ken was able to assist you patiently. We'll be sure to pass along your appreciation to her. Thank you for choosing Novita Diamonds, and we look forward to serving you again soon!💖🥰💖🥰

5つ星のうち5の評価

Novita Diamonds Malaysia

Was pleasantly with the experience. Kenyee made recommendations and clarification patiently!

2024年3月24日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答


We're delighted to hear that you had a pleasant experience with us, and we're especially glad that Ken yee's recommendations and clarifications were helpful to you. Providing patient and knowledgeable assistance is our priority, and we're thrilled that Ken yee was able to deliver just that. Thank you for sharing your feedback, and if you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!💃🏻💖🌻🥰

5つ星のうち5の評価

Good explanation and very nice…

Good explanation and very nice beautyful diamond ring

2024年3月21日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you very much for your kind words! We're delighted to hear that you appreciated the beauty of the diamond ring you purchased from us, and we're thrilled that our explanation met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Thank you again for choosing us, and we hope you continue to enjoy your beautiful diamond ring for years to come.🙏🏻🍻🌹🏵️

5つ星のうち5の評価

I had a good experience and the advisor…

I had a good experience and the advisor was pleasant and helpful in explaining. Would recommend to others!

2024年3月20日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you for sharing your positive experience with us! We're thrilled to hear that our advisor was pleasant and helpful in explaining everything to you. Providing excellent customer service and ensuring our customers feel informed and satisfied is our priority, and we're glad we could meet your expectations.
Your recommendation means a lot to us, and we truly appreciate your support. Thank you again for choosing us, and we look forward to serving you and others in the future.🌹🍻💃🏻

5つ星のうち5の評価

Great service

Great service. Couldn't be happier.

2024年3月19日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us and that you were happy with your ring. We're grateful for your recommendation and we look forward to the opportunity to serve you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!🥰💖

5つ星のうち5の評価

Highly recommended

Highly recommended. The salesperson is very friendly and knowledgeable. Able to see the diamond in person.

2024年3月17日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you so much for your kind recommendation! We're thrilled to hear that you had a positive experience with our salesperson and that they were friendly and knowledgeable. Thank you again for choosing us, and we look forward to serving you in the future.🏵️🍻

5つ星のうち5の評価

Good product & excellent service…

Good product & excellent service provided by Ken, highly recommended 👌

2024年3月17日
自発的なレビュー
Novita Diamonds  - Kuala Lumpur ロゴ

Novita Diamonds - Kuala Lumpur からの回答

Thank you so much for your kind words! We're delighted to hear that you're satisfied with our product and that Ken provided you with excellent service. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!🌻🙏🏻

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