Perfect 5 🌟 for Angeline’s smile and responsiveness in getting into details on what I initially imagined my custom made groom wedding band should look like. I changed my mind afterwards as I... もっと見る
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Went to Novita to get our engagement ring, Michelle was clear in her explanation and managed to find us a IF diamond which is difficult to come by from other jewelery chain. If they have they did no... もっと見る
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Purchased the engagement ring for my fiancée and the service was wonderful. I was served by Mavis, who was friendly and patient. She answered questions I had, having known nothing about diamonds. Aft... もっと見る
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I lost my solitaire diamond earrings while travelling and was searching online for the most highly rated Lab grown diamonds available. Novita came out top spot on my google search . Ordered my rep... もっと見る
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企業情報
Novita Diamonds - Singapore について
当該企業による記述
Novita Diamonds is proud to be one of the world's largest Lab Grown Diamonds retailers, with showrooms in Australia, NZ, the UK, Germany, Spain, Singapore, Malaysia and HK. Our lab-grown diamonds are created using state-of-the-art technology that not only produces the highest quality diamonds but also offers a sustainable and ethical alternative to mined diamonds. We are committed to providing our customers with high-quality fine diamond jewellery pieces without spending a fortune.
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
Ethical Lab Grown Diamonds
当該企業による記述
- We're committed to our planet!
Free lifetime warranty and cleaning
Buy with confidence!
Our aim for all our customers is that they receive a lifetime of enjoyment from their jewellery.
連絡先
Scotts Road 15, #05-08 Thong Teck Building, 228218, Singapore, シンガポール
- +65 6980 8200
4.9
優良
141件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mavis provide an excellent service for…
Mavis provide an excellent service for the ear ring purchase and the backing replacement.
2026年4月25日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you so much for your kind review 💎✨ We’re so pleased to hear Mavis provided you with excellent service for your earring purchase and backing replacement 💍🤍 We’ll be sure to pass your lovely feedback on to her, she’ll be thrilled to know she made your experience a great one! 💕 Thank you for choosing Novita Diamonds, and we look forward to welcoming you again soon 😊✨
Fast and warm service from Mavis.
2026年4月8日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you so much for your lovely feedback 💖 We’re so glad to hear you had a fast and warm experience with Mavis, she’ll be thrilled to hear this! ✨ We truly appreciate your support and hope to welcome you back again soon 💎😊
Just received my diamond earrings…
Just received my diamond earrings today, really happy with the quality and service from Mavis to check on my order and expedite the delivery. Appreciate much!
2026年4月6日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you so much for your lovely review 💎✨ We’re so happy to hear you love your diamond earrings, such a timeless piece! 😍
Mavis will be thrilled to know her support made a difference, especially helping keep everything on track and getting your order to you quickly 🙌 We truly appreciate your kind words and hope you enjoy your earrings for many special moments to come 💖✨
Engagement Ring purchase and Resizing
Purchased the engagement ring for my fiancée and the service was wonderful. I was served by Mavis, who was friendly and patient. She answered questions I had, having known nothing about diamonds. After a few months, my fiancée and I came back to Novita and the ring resized slightly and it was Mavis again who served us with a smile. Would definitely recommend purchasing from here.
2026年3月14日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you so much for your kind review! 💎We’re thrilled to hear you had such a wonderful experience with Mavis, from helping you navigate your first diamond purchase to assisting with the resize. She’ll be so pleased to know her friendly and patient approach made a difference 😊 Congratulations to you and your fiancée, and thank you for your recommendation, it truly means a lot!
Mavis was very forthcoming and helpful…
Mavis was very forthcoming and helpful during our ring resizing appointment. She patiently advised us on the correct size and addressed our clarifications patiently. Great service.
2026年3月7日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you so much for your kind words! 😊 We’re delighted to hear that Mavis was able to assist you during your ring resizing appointment. Providing patient guidance and ensuring you feel confident about the perfect fit is very important to us. We truly appreciate your feedback and are so glad you had a great experience. Enjoy wearing your ring, and please don’t hesitate to visit us again if you ever need anything in the future! 💍✨
Mavis was very kind and patient with…
Mavis was very kind and patient with our order 😌🙏🏻
2026年2月15日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you so much for your lovely review 😌🙏🏻
We’re so pleased to hear that Mavis was kind and patient while assisting with your order, she truly cares about making every experience a smooth and enjoyable one. I’ll be sure to pass your beautiful feedback on to her ✨
The product is good
The product is good. Reception Marvis was great. Help me do gst refund
2026年2月14日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you so much for your kind review!
We’re so pleased to hear you’re happy with your purchase, and that Marvis at reception made a great impression, we’ll be sure to pass on your lovely feedback to her 😊
Mavis was helpful and detailed on the…
Mavis was helpful and detailed on the handling of my purchased! Fuss free done in few minutes.
Love it especially it arrives on time as stated! Really appreciate it a lot otherwise everything will not be possible.
2026年2月7日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you so much for your kind words ⭐
We’re so happy to hear that Mavis was helpful and thorough in guiding you through everything, and that the process was smooth and fuss-free. That’s exactly the experience we aim to provide.
We’re especially glad your piece arrived right on time, we know how important timing can be, and it means so much to us that everything came together perfectly for you. Thank you again for your trust and support 💎
Visited the Novita Diamonds showroom on…
Visited the Novita Diamonds showroom on Scotts Road and had an amazing experience! Special thanks to Wendy for her friendly, knowledgeable, and patient service. I was after a signet ring, and although my size wasn’t in stock, they custom-made it for me in just a week. Stunning quality, ethical sourcing, and great value — highly recommend!
2025年7月28日
Novita Diamonds - Singapore からの回答
Thank you so much for the lovely feedback Monika! We're thrilled you had an amazing experience at our Scotts Road showroom 🏙️ Huge shoutout to Wendy for her exceptional service 🌟 So glad we could custom-make the perfect signet ring for you in record time ⏱️ Enjoy the stunning piece, ethical, high quality, and made just for you 💍✨ We truly appreciate the recommendation! 🙏💖
I purchased the 8.4ct tennis bracelet…
I purchased the 8.4ct tennis bracelet and I love it. The quality is superb for every day wear. Thank you to the Novita Diamonds team!
2025年6月4日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Wow, 8.4ct of pure sparkle! ✨💎 We're so glad you love your tennis bracelet and that it’s become your go-to for everyday elegance 💖 Thank you for trusting the Novita Diamonds team, we loved helping you find your perfect piece! 🥰👏
Good service
Was served although I didn't pre-book an appointment. Good service from Angeline who helped me compare the differences between diamonds with different clarity/colour. Very satisfied with the purchase. Hope the missus likes it!
2025年6月25日
自発的なレビュー
Novita Diamonds - Singapore からの回答
So glad we could assist you, even without an appointment! 😊 Huge shoutout to Angeline for her expert help in guiding you through the diamond details 💎✨ We're thrilled you’re happy with your purchase, fingers crossed the missus loves it too (we think she will! 😉) 💍💖
IF diamond Engagement Ring
Went to Novita to get our engagement ring, Michelle was clear in her explanation and managed to find us a IF diamond which is difficult to come by from other jewelery chain. If they have they did not make it searchable.
Post purchase was great as well, ring was ready before expected time. Around 6 weeks. Life time free cleaning Novita offered was also a factor that we took into consideration before our purchase.
2025年1月18日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you so much for your thoughtful review! 💍✨ We're thrilled Michelle could help you find that rare IF diamond, true perfection! 💎 It's great to hear the experience was smooth from start to finish, and that our lifetime cleaning offer added that extra sparkle to your decision 💫 Congrats again on your engagement, we’re honoured to be part of your love story! 🥂💕
🌟 **Absolutely thrilled with our experience at Novita Diamonds!** 🌟
From start to finish, everything exceeded our expectations. Initially, we planned to get an engagement ring, but we ended up purchasing a pair of stunning earring and necklace set, along with a gorgeous tennis bracelet—simply because the prices were an **unbelievable bargain!**
A huge thank you to Yani, who was incredibly patient and knowledgeable, guiding us through every step of choosing the perfect diamond. The quality of their lab-grown diamonds is outstanding, and we truly appreciate that Novita Diamonds offers a more ethical and sustainable choice at such a great price. Best of all—**NO hidden costs!**
A funny coincidence: Yani’s birthday happened to be on our wedding date! Despite my many inquiries and little hiccups along the way, she remained patient and always responsive. Even after the purchase, Novita Diamonds continued to impress us with their consistent follow-up and assistance, no matter where we were. The polite and seamless service made the entire process so comfortable and enjoyable.
And my engagement ring? Absolutely STUNNING! I get compliments on it all the time, and I couldn’t be happier with my choice.
If you're looking for exceptional quality, unbeatable prices, and top-notch customer service, I highly recommend Novita Diamonds! 💎✨
2024年7月11日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Wow, what an incredible review! 💎✨ We’re so thrilled to hear that everything exceeded your expectations, from the engagement ring to the beautiful earrings, necklace, and tennis bracelet. Huge shoutout to Yani for making your experience memorable—her patience and expertise really shine through! And we’re so glad you love your engagement ring—it sounds absolutely stunning! 😍
Thank you for highlighting our commitment to ethical diamonds and transparency—no hidden costs here! We’re grateful for your kind words and can’t wait to help you again in the future. Wishing you all the best as you continue to enjoy your gorgeous pieces and all the compliments! 💖
You won’t regret going to Novita
The team has been so accommodating and helping given my request was not conventional. The quality of the service was also spectacular. The first time I had bought a lab grown diamond and won’t be the last. Highly recommend. Also make sure you work with WenD.
2024年2月29日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you for your wonderful review! 💎✨ We're so glad our team could accommodate your unique request and provide you with such a spectacular experience. It's fantastic to hear that you chose a lab-grown diamond, and we're thrilled that you’ll be coming back in the future! 😊 We’ll be sure to pass along your kind words. Thank you for recommending us—we truly appreciate it! 💖
Amazing experience getting an engagement ring
We worked with Angeline to get an engagement ring. It was an absolutely perfect experience.
Angeline was incredibly patient with us and helped us understand a lot more about diamonds. She showed us a lot of different samples so we could directly compare and make an informed decision.
2024年12月30日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you for sharing your experience! 💍✨ We're so glad Angeline could make the process enjoyable and help you make an informed decision. We truly appreciate your kind words and wish you both all the best as you embark on this exciting journey! 😊💎
Diverse designs and great service
Both my engagement ring and wedding band are from Novita, and it couldn't have been a better experience! Novita has all the different designs I had ever dreamed of, I wanted something classic but with a thin (yet sturdy) band and I found their classic round diamond with platinum band 1.5mm perfect.
The service is also great, Angeline was super patient as I tried multiple different models of the wedding band, and she gave me good advice e.g. platinum suits more your undertone than yellow gold, which was super helpful. The process overall was very easy, you can research online on their website and afterwards schedule an appointment in their store to see them in person and get advice. If I had to buy more diamond jewelry, I would definitely come back to Novita!
2023年12月29日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you so much for your kind words! 💍✨ We're thrilled to hear you found the perfect engagement ring and wedding band with us. Angeline will be happy to know her advice was helpful in guiding you through the process. We look forward to welcoming you back for any future jewellery needs! 😊💎
Angeline is a joy to work with!
Angeline is such a joy to work with! Her advice and recommendation is top notch. And she managed to accommodate my request and delivered my earrings much faster than I anticipated.
Thanks Angeline
2024年8月7日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Thank you for the lovely feedback! 😊 We’re so happy to hear that Angeline made your experience such a joy. She’s got that magic touch when it comes to advice and recommendations. If you ever need anything else, Angeline and the team are always here to help!
Thanks for choosing us! 💎
Great service provided
Ordered my ring online and was being followed-up by Mavis over whatsapp. Mavis has been very prompt and patient in all her responses to my questions via whatsapp. When i met her personally to collect my ring, she was very warm and friendly, explaining to me the details for my ring.
Was served by Angeline when i requested to see a bracelet. Angeline, too, was very friendly and welcoming.
Had a great experience with Novita Diamonds and I absolutely love both my ring and bracelet! Thank you!
2024年5月5日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Looks like we've got a double dose of awesome service shining bright like diamonds! 💍✨ Mavis and Angeline are our dynamic duo, spreading warmth and sparkle wherever they go! 🌟 We're thrilled to hear they made your experience sparkle from start to finish! Thanks a million for letting us be a part of your bling journey! Keep sparkling, and remember, we're here to dazzle you anytime! 💎😊
Great service and knowledgeable staff…
Great service and knowledgeable staff Angeline who explained to us on lab grown diamond.
2024年4月30日
自発的なレビュー
Novita Diamonds - Singapore からの回答
Angeline's like our very own diamond encyclopedia, spreading knowledge and smiles wherever she goes! 💎📚 We're thrilled she helped shed some light on lab-grown diamonds for you! Thanks a carat for choosing us and letting Angeline dazzle you with her expertise! Keep shining bright with your newfound diamond wisdom! 💫✨
I am very grateful to have found…
I am very grateful to have found Novita. The experience was excellent, the ring is exquisite and Angeline was super helpful:)
2024年4月1日
Novita Diamonds - Singapore からの回答
Thank you so much for your kind words Annie! We're thrilled to hear that you had an excellent experience with us and that you found the ring to be exquisite. Angeline will be delighted to hear that her assistance was helpful to you. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing Novita, and we wish you all the best!💍🙏🏻💃🏻🌻
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