Went from very good to disastrous. The guy is a liar and a disrespectful jerk. With so many dispensaries in NYC who needs the aggravation?
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I am apparently a vape flavor snob. Before I found NYC Glass Vape I had to search/use multiple sites to order the one geek bar pulse flavor I love (which will remain my secret) because they are alwa... ãã£ãšèŠã
Great quality, good pricing and fast shipping! This is my main shop and its for a reason; they ship everything quickly, Iâve never gotten a bad product from them, and if anything is out of stock, they... ãã£ãšèŠã
I've been ordering for years, get prices and selection. They always have stuff my local shop is out of stock on. Great customer service. Same customer service reps every time, helpful and truly go out... ãã£ãšèŠã
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Went from very good to disastrous.
Went from very good to disastrous.
The guy is a liar and a disrespectful jerk.
With so many dispensaries in NYC who needs the aggravation?
Best prices around
Best prices around. Great service and fast shipping.
iâm gonna purchase the lyrical lemonadeâŠ
iâm gonna purchase the lyrical lemonade full box papers and they have em cheaper on here so thatâs a W tap in wit SMKP HouDini on all platforms !
It us an awesome shop!
Website was easy to find and well laidâŠ
Website was easy to find and well laid out. Ordering was very easy as well. Cannot find this product in our area and when you do it is only a small amount like a few containers. I rely on this to help my fibromyalgia pain.
Fast
Fast, accurate- my one and only go to. Never a mistake. Always accurate and timely. 10 stars
honestly good products even tho theyâŠ
honestly good products even tho they clogged a bit they still lasted me long
I was a happy customer for a year until now.
I was a happy customer for about a year: great selection, great customer service, and great products. But...my last order. Sigh.
I rarely write a bad review so this isn't easy but it's definitely necessary.
I made my selections, ordered, and paid. Then I get a call from Charlie telling me they were out of several items (despite the website saying otherwise), so I had to pick out replacements. OK, no biggie. Then my order arrived.
The most expensive item arrived smashed, broken, and having leaked THC oil all over everything else in the package. The second most expensive item was the wrong color. No problem, right? Any issue in the past was addressed immediately, and to my complete satisfaction, as they have great customer service.
Except that has changed. I let the Bot know I needed assistance and sent photos, even repeating my contact info twice... no response, no follow-up. I gave it 24 hours and then emailed Customer Service along with photos... no response, no follow-up. It's now been 3 days.
So I guess I just trashed $65 (products) and $10 (shipping), AND wasted a $5 credit from a good review I wrote in the past. My minimum wage-paying job can't support businesses like this anymore.
I no longer recommend this company, and I don't think anyone else should trust them, either. Unless you like holding cash out in front of you, lighting it on fire, and watching it turn to ash. And if you do, just send it to me instead of these guys.
So far itâs pretty good they have a lotâŠ
So far itâs pretty good they have a lot of things Iâve been looking fo. Itâs refreshing
wonderful website great service andâŠ
wonderful website great service and good prices! would def recommend!
NYCGLASS is the real deal
NYCGLASS is the real deal. I always get my order quick after ordering. Even when I made an error they did everything to help fix my order. Why go anywhere else.
Best deal online for the Joel HalenâŠ
Best deal online for the Joel Halen bangers. I was looking for the 10 MM j.h quartz best price online for the heady glass
Avoid!
I shouldâve trusted my gut and walked away. After paying, I waited⊠and waited. Each time I reached out, I got a new excuse, like they were stalling for time. Then, nothing. Total disappearance. Donât let this website fool you. You will lose your money!
Looks Legit, But Itâs a Trap!
I ordered from this site thinking it was legit. Everything looked fine tons of 5-star reviews, clean website⊠but thatâs where the illusion ends. I never got my order. Days turned into weeks. I reached out, and after being ignored, I finally got a reply from âCharlie,â who claimed to be the owner. Instead of helping, he was rude, sarcastic, and blamed me for their shipping issues.
Hereâs the worst part they kept posting fake 5-star reviews to drown out complaints like mine. Classic scam tactic. Save yourself the money and stress. This isnât a real business itâs a trap.
Don't Trust the Fake 5-Star Reviews ðš
Terrible experience from start to finish. I placed an order and never got what I paid for. When I reached out for help, I was brushed off with a careless âit is what it is,â like my money didnât matter.
No refund, no replacement, just attitude and excuses. And donât be fooled by the glowing 5-star review theyâre clearly fake. My experience was the complete opposite of what those reviews claim.
Whatâs worse is theyâre still accepting new orders while ignoring past customers. That says everything about how this business is run.
Iâm writing this so others donât get scammed like I did. Stay far away
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