I had a specific request around addresses, and was told the system could easy do this. In my on boarding call, it quickly became apparent they didn't have 40% + of the addresses I needed, and it too... もっと見る
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レビュアーのコメントを見てみましょう
Salegenie has been a really great platform to work with. The system is easy to use, has the features we were looking for, and the pricing and plan options are very reasonable. What really made the exp... もっと見る
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Our first time using the service, and we had many questions! Our representative was very patient and helpful with us and helped us determined exactly what we needed. I would highly recommend Salesge... もっと見る
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Great experience with Michele Dunker & Erik Pleshek. Helped setup a complex client cold e-blast and took us the whole way thru the process including a few client hiccups that needed solutions. Great c... もっと見る
企業が回答しました
企業情報
当該企業による記述
Salesgenie by Data Axle helps businesses find, understand, and connect with the right customers using accurate business and consumer data verified by humans and AI. Our platform empowers sales and marketing teams to build smarter audiences, prioritize outreach, and grow with clarity—not guesswork. From audience building and data enhancement to email, direct mail, and digital advertising support, Salesgenie delivers flexible solutions for businesses of all sizes. Whether you’re launching a new campaign, refreshing your data, or scaling outreach across channels, we make it easier to reach the people who matter most. Need assistance? Connect with marketing experts today or call 800.621.5847.
連絡先
1001 Ft. Crook Rd. N Suite 150L Bellevue, NE 68005, Dallas, 米国
- 877.708.3844
- genie@data-axle.com
- salesgenie.com
4.1
ほぼ満足
425件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kevin is fantastic, the platform is terrible.
Kevin is fantastic! However, I was not able to login into the account on Friday. I was told that it would not be fixed until Monday, we eventually got it fixed, and I paid for the invoice. Now I am not able to download the list. I am now 3 days behind in sending in the list to get my letter out. Hopefully everything will be fixed today so I can download the list.
2025年11月10日
Salesgenie by Data Axle からの回答
Hi Clarissa,
Thank you for your feedback.
We apologize for the technical issues you experienced and the delay it caused in sending out your letter.
Our team is working diligently to resolve this issue as soon as possible and ensure that it does not happen again in the future.
In the meantime, we would be happy to assist you with manually sending out your list if needed. Please reach out to Kevin or our customer service team for further assistance.
Thank you for choosing Salesgenie and we appreciate your patience.
Great service
2025年11月10日
Salesgenie by Data Axle からの回答
Thank you for the positive feedback, Virgilio!
We are thrilled to hear that our service has met your expectations.
Our team at Salesgenie is dedicated to providing exceptional service to all of our customers.
If there is anything else we can assist you with, please don't hesitate to reach out.
Thanks again for choosing Salesgenie!
I like the flexibility and consultative approach!
Tim explained my options well and was very consultative in helping me choose the best one for me!
2025年11月10日
Salesgenie by Data Axle からの回答
Thank you for your kind words, Geoffrey!
We are glad to hear that Tim was able to assist you effectively and help you choose the best option for your needs.
Our goal at Salesgenie is to provide excellent customer service and guide our clients towards success.
We appreciate your feedback and hope to continue serving you in the future.
The team was great and executed…
The team was great and executed quickly. As I shared with them, the fulfillment fee just feels like an add-on/nickel and diming. It would be great if it could just be added into the cost somehow so it doesn't feel like "another layer".
2025年10月31日
Salesgenie by Data Axle からの回答
Hi Timothy,
Thank you for taking the time to share your feedback with us.
We're glad to hear that our team provided great service and executed quickly. We understand your concern about the fulfillment fee, and we will take it into consideration as we continue to improve our pricing structure.
Our goal is always to provide transparent and fair pricing for our customers, but we appreciate your suggestion about including it in the cost upfront.
Thank you again for choosing Salesgenie!
The ladies are wonderful to work with
The ladies are wonderful to work with. The data needs scrubbed in their database. I sent out over 1000 emails and only 396 were received by the recipients. Every campaign that I do has the same issue. There are a lot of emails that never go out and I have spent a lot of money trying to market only to get no ROI.
2025年11月7日
Salesgenie by Data Axle からの回答
Hi Sherrey,
Thank you for your review.
We are sorry to hear that you have been experiencing issues with our database and we want to make sure this is resolved for you as soon as possible.
Our team is currently looking into the issue and will reach out to you directly to see how we can improve your experience with Salesgenie.
Your feedback is valuable to us and we appreciate your patience while we work towards a solution.
Thank you again for bringing this matter to our attention.
DEFECTIVE PRODUCT - COMPANY ADMITS FAULT BUT REFUSES REFUND
Purchased mortgage lead data - received 6,000 contacts, manually tested 1,000+ calls, 100% failure rate (all disconnected/wrong numbers).
Their engineers admitted "internal data sorting issue". Issued "hot fix" - same problem.
Requested refund. They refuse, hiding behind contradictory contract terms (advertise "No Risk - Cancel Anytime" but enforce 12-month commitment).
DO NOT USE THIS COMPANY.
They sell worthless data, admit it's defective, then refuse refunds. Currently filed complaints with FTC, CFPB, and State AG.
Product failure rate: 100%
Customer service: Refuses to honor commitments
Overall: Deceptive business practices
2025年10月15日
I was blown away by the experience I…
I was blown away by the experience I had. I felt like I could truly shop and explain what I needed without having to feel guarded or protective. Not only was the product described perfectly, but my questions were answered and never at any point did I doubt that the goal of the call was to help me discover if this was a good fit for my business or not. So thank you!
2025年11月4日
Salesgenie by Data Axle からの回答
Hi Ben,
Thank you so much for your glowing review of Salesgenie.
We are thrilled to hear that our team was able to provide a positive shopping experience for you and help answer all your questions.
Our goal is always to make sure our customers feel confident and supported in their decision-making process.
Thank you for choosing Salesgenie - we look forward to continuing to assist you with your business needs.
Salesgenie by Data Axle からの回答
Hello Frank,
Thank you for taking the time to leave a review.
We apologize that 36% of the leads did not meet your expectations.
Our team is constantly working on improving our database and ensuring the accuracy of our lead information.
Please do reach out to us directly if you have any specific concerns or would like assistance in finding more suitable leads for your business needs.
Thank you again for giving Salesgenie a try - we appreciate your feedback and strive to provide valuable solutions for our customers.
Great explanation of services and very…
Great explanation of services and very quick to respond to questions.
2025年10月25日
Salesgenie by Data Axle からの回答
Thank you for your kind words, Debra!
We understand the importance of clear communication and prompt responses in our services.
It is our top priority to ensure that our clients feel confident and well-informed about their partnership with Salesgenie.
We truly appreciate your feedback and look forward to continuing to provide excellent support to you.
I have been a long time user of this…
I have been a long time user of this product. Earlier this year, they did a major overhaul of the data which made me wonder how valid the data was previously. Much of the income and wealth data was reduced substantially. I contacted the person responsible for my account and received no follow-up on the question. Also I recently contacted support about another issue and have had no follow-up. The price keeps rising with no prior notice.
2025年10月30日
自発的なレビュー
Salesgenie by Data Axle からの回答
Hello,
thank you for being a long time user of Salesgenie and taking the time to share your thoughts with us.
We apologize for any inconvenience caused by our recent data overhaul and understand your concerns about the validity of previous data. Our team has made significant efforts to ensure the accuracy and reliability of our data, but we are always open to feedback from our valued users like you.
Regarding your issue with support, we would like to follow up on this matter immediately. Can you please directly connect with our team and provide us with more details so that we can address it promptly? Rest assured, at Salesgenie, transparency is key and any changes in pricing will be communicated beforehand.
Thank you for bringing this to our attention and giving us an opportunity to improve.
Real warm leads that are interested
Real warm leads that are interested. Target sales sourcing.
2025年10月21日
Salesgenie by Data Axle からの回答
Thank you for the glowing review, Trina!
We are thrilled to hear that our leads have been effective in generating real interest from potential customers.
At Salesgenie, we pride ourselves on providing high-quality and targeted sales sourcing solutions for businesses.
Your satisfaction is our top priority and we look forward to continuing to help your business grow.
Thank you again for choosing Salesgenie!
Salesgenie by Data Axle からの回答
Thank you for the feedback, Sam!
We are glad to hear that Ann provided you with a helpful and informative experience.
Our team at Salesgenie is dedicated to providing top-notch customer service and making sure our clients fully understand the benefits of our software.
Let us know if there's anything else we can assist you with in the future.
Thanks again for choosing Salesgenie!
Delivered at Lightening Speed
Kevin was super awesome. Custom data request. Quoted and Delivered at lightening speed. Thank you!
2025年10月28日
Salesgenie by Data Axle からの回答
Thank you for taking the time to share your experience with Kevin at Salesgenie, Wendy.
We are thrilled that he was able to provide you with top-notch service and deliver your custom data request quickly.
Here at Salesgenie, we prioritize customer satisfaction and we are glad it shows in our team's work.
We appreciate your business and hope to continue providing excellent services in the future!
I love it learning my tool and will…
I love it learning my tool and will obviously close more deals
2025年10月17日
Salesgenie by Data Axle からの回答
Hi Marc,
Thank you for your review! We are thrilled to hear that Salesgenie is helping you learn and close more deals.
Our team at Salesgenie takes great pride in providing a top-notch tool with unparalleled support, so thank you for recognizing our efforts.
Cheers to your continued success!
They have best tools for Marketing
After understand their tool Salesgenie - I got good confidence that I can make my marketing easier and better
2025年10月23日
Salesgenie by Data Axle からの回答
Hi Rammohan,
We apologize for the inconvenience and confusion regarding your payment.
Our team is currently looking into this matter and working on issuing a refund to you as soon as possible.
We value our customers and strive to provide excellent service, so it's disappointing to hear about your experience. Thank you for bringing this to our attention, and please do not hesitate to reach out if there are any further issues or concerns.
We appreciate your patience and understanding while we work towards resolving this issue promptly.
Damond was awesome
2025年10月15日
Salesgenie by Data Axle からの回答
Thank you for your kind words, Vic.
We're glad to hear that Damond was able to assist you in an awesome manner.
Our team at Salesgenie is dedicated to providing top-notch customer service and we are happy that it reflected in your experience with us.
We appreciate your feedback and hope to have the opportunity to continue serving you in the future.
Thanks again!
Charles was very helpful and made the…
Charles was very helpful and made the process easy!
2025年10月20日
Salesgenie by Data Axle からの回答
Thank you for your kind words, Paul!
We are glad to hear that Charles was able to assist you and make the process easy.
Our customer service team strives to provide efficient and helpful support. Let us know if there is anything else we can do for you in the future.
Thanks again for choosing Salesgenie!
Stephanie McGuire and I had a training…
Stephanie McGuire and I had a training scheduled for Friday 10.10.25 at 2:30. We were unable to complete the meeting because she was having some sound challenges that she said she needed to speak with the IT department about. I told her no worries. I had two questions that I needed answered and ask her if I could send those questions to her so that I could receive the answers. Her reply was yes I did send the questions over to her however, as of Saturday, which is today, I have not received a response to my questions. I was really hoping to receive those answers to only two questions because I had scheduled out this weekend to be the time that I actually devote to using the software and searching for what we need for our project.
2025年10月10日
Salesgenie by Data Axle からの回答
Hi Esther,
Thank you for bringing this to our attention.
We apologize for the inconvenience and delay in receiving a response to your questions.
Our team has been facing some technical challenges and we are working diligently to resolve them as soon as possible. In the meantime, we have received your questions and will be providing you with a detailed response within 24 hours.
We appreciate your patience and understanding while we work on resolving this issue.
Thank you for choosing Salesgenie - we value your business!
Truly a great company
I have worked with Salesgenie for almost 20yrs and really enjoy working with the people and the portal. Maureen and Tim make an already excellent system even better. I highly recommend Data Axel Genie/Salesgenie for any one that has need of potential customers. Their portal makes searching and sorting so easy that our brand new receptionist was able to use it like a pro in about 5 minutes!
2025年10月9日
Salesgenie by Data Axle からの回答
Thank you, Mason, for sticking with us for almost 20 years!
We strive to make our portal user-friendly and effective for all of our customers.
It's great to hear that even a brand new receptionist was able to use it like a pro in just 5 minutes - we love hearing stories like this!
Your recommendation means a lot to us and we look forward to continuing our partnership with you. All the best!
Love the platform and our rep Michaela Custard
Love the platform. Micheala our rep is the best
2025年10月9日
Salesgenie by Data Axle からの回答
Hi David,
Thank you for your positive review! We are thrilled to hear that you love our platform and had a great experience with Micheala, our representative.
It's customers like you who make all of our hard work worth it. Let us know if there is anything else we can do to assist in your success with Data Axle USA.
Thank you again for choosing us as your trusted data partner!
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