ScentBox, Inc. レビュー 320

I’ve been a subscriber for 4+ years now (that sounds about right) and I’ve always had great things to say about Scentbox. I still find myself recommending it to friends and people I meet all the time. Just this month I realized I’d been charged for two months without receiving anything in the mail. This was odd because Scentbox has been so consistent, my monthly scent has always arrived. I reached out to Scentbox Customer Service, and they were incredibly easy to communicate with. They responded quickly and resolved the issue as fast as they could. When they told me when to expect both my regular shipment and the missed one, they were spot on. That really stood out to me because, lately, my customer service experiences in general have been pretty disappointing. Dead serious…Scentbox gave me hope again.

Great customer service

Only thing I'd complain is the shipping wait time on receiving but other than that no complaints customer service is quick to reply when requested and all the scents are definitely top of the line fragrances! 10/10 would recommend.

All but the last delivery was on time, and the scents were as chosen. There was a problem not with Scent Box, but with the post office for delivery. After several failed attempts at calling the local post office, I called Scent Box, and they were very friendly and understanding. They had another order shipped out immediately. This is a great company in a world now of not-so-great companies!!

I just got my first ScentBox and i have to say they blow scentbird out of the water. I canceled theirs after i got my firat delivery. The fragrances are so much better and you dont need to pay for cases they come in great twist up cases. I also got a few surprise discount cards for popular companies that came with it. I will totally be keeping this subscription going.

Great products and Greater customer service. Order always on time.

I initially worried the site was a scam because the design felt a bit bare bones, but I was very happy to receive my first shipment.

The packaging is excellent and the product arrived very securely.

I have been a ScentBox subscriber for over a year. I enjoy the change to try a perfume put before purchasing a full bottle! Having the ability to choose what scent I receive is a great opportunity to sample scents I may not be familiar with. There was a shipping issue with my most recent shipment and the customer service was top notch, great communication and a quick fix. I would highly recommend subscribing!

Terrible site and payments frustratingly stupid

Placed a monthly gift subscription for my wife. Neither she nor I received the gift or any notification. Asking for an eta of the ordered gift, the response was that they’d sent my wife 5 notifications to activate the gift over 5 days. Since I was never told this activation from my wife was needed and it was a surprise birthday gift, I didn’t know to warn her to check spam for the notification.
Found it; tried to “activate“; nothing worked. Sent multiple emails to sent box to no avail.
Seems very much like a scam intended to trap customers. Strongly advise avoiding this company.

My first one came and it smells amazing

Honestly was expecting something like scent bird but instead got a whole better upgrade. The scents are cleaner and fresher. The container doesn't fall apart and there's no glass exposed like scent bird does leaving it vulnerable to breakage. My wife is going to be using you guys as well. Even my confidence has been boosted just to know I smell good.

I ordered my monthly subscription & it never came . I keep reaching out to customer service but no reply . Such a ripoff

I'm so glad I chose to sign up with scent box. The selection is amazing and very affordable and I can exchange if I don't like something no questions asked. This is an amazing company keep up the good work scent box I love it.

Omg i love how the scent pairs with everything i do.

I picked 3 scents for one month and they chose to send me none of what I chose i guess i got overstock. I would not recommend this site very unsatisfied will be switching to scentbird ASAP. I want to use stronger words but trying to keep my cool DO NOT ORDER FROM THIS SITE!!!!!!!!

They’re elite company and service; colognes are on points

Quick shipping great website love the colognes I love it

The perfume arrived very quickly. The packaging was very pretty, a gold parcel. With a lovely black box inside. The attomiser was very classy, and the amount of perfume was impressive. Looking forward to the next parcel to arrive.