Appalling treatment by this company - paid nearly £100 for a trip. Bus left without me even though I had informed the company the night before that I was unable to get there at the revised pick up tim... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
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Usually I would love to rate it as 5 star. However, for this latest Adaptiv Urban Pants, I really hope the front pocket is deeper than the previous model; All Day Chino Pants. But, guess what, wh... ãã£ãšèŠã
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My pants arrived in the expected time frame given, are super comfortable, especially for golf! Even in the hot weather, these pants kept me cool. No movement restrictions, tons of pockets, overall a... ãã£ãšèŠã
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Fantastic tour to Zakopane with Mirek. Very organised. Was contacted the day before confirming pickup time and any information we needed to know. The company helped us with a last minute trip to t... ãã£ãšèŠã
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All of our products are designed to solve problems through the lens of the everyday person: You. We ARE you so we know exactly what you need. Clothing is an essential part of our everyday life, the closest thing to our body so we want to make sure that...
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3.8
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feels super cheap
photo were nice - i think taken by a pro - got me in ..
unfortunately pants and jumper just feels cheap nothing wrong per se but feels super duper cheap unfortunately ..not recommended
2023幎5æ11æ¥
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Second time buy with them
This is my second time buy on thousand miles, hope that, damn love their product quality, hope that can get more new discount event after this
2023幎5æ10æ¥
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Thousand Miles ããã®åç
Hey Cheng,
Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.
Best,
Thousand Miles Team
The quality is superb !!!
The quality is superb !!!! Comfortable and true to size ! Great for those who are looking for comfy and breathable pants.
2023幎5æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey Elvin,
Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.
Best,
Thousand Miles Team
The quality is not as expected
The quality is not as expected - lots of frays in the seams. Also the returns process has been so slow and communication been very lacking
2023幎2æ3æ¥
Thousand Miles ããã®åç
Hey there,
Thank you for taking your time to leave us a review. We highly appreciate the feedback. First and foremost, we would like to extend our apologies for any inconveniences caused.
Rest assured we take our customers' feedback seriously and we'll use it as points for improvement. We'd like to make things right. Hence, one of our representative will reach out to you via email pertaining this matter.
Thank you and have a great day ahead!
Omniflex Adaptiv Urban Pants
I just received my Omniflex Adaptiv Urban Pants and I have to say I am disappointed.
I have the 2 previous issues of the all day pants and they are far more comfortable.
The biggest issue is the waistband is non stretch!
The new urban pants are advertised as "ultra flexible"
but the waist isn't.
In my opinion the flexible waistband is what makes your travel pants super comfortable.
I will be returning these pants for a refund.
2023幎5æ4æ¥
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Thousand Miles ããã®åç
Hey there,
Thank you for sharing your feedback regarding your recent experience with our company on Trustpilot. We take all customer feedback seriously and would like to express our sincere apologies for any inconvenience or frustration you may have experienced.
We are disappointed to hear that you had a negative experience with our company and we would like to do everything we can to make it right. We would appreciate the opportunity to discuss your concerns and work towards a resolution.
Please feel free to reach out to us directly at hello@shopthousandmiles.com so that we can better understand the issues you encountered and work towards finding a solution.
Thank you again for your feedback, and we hope to have the opportunity to improve your experience with us.
Buying from Thousand Miles is a great decision
Never ever regret buying all day pants from Thousand Miles !
This is my second time buying, really worth it ð
2023幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey Merah,
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Best,
Thousand Miles Team
Usually I would love to rate it as 5âŠ
Usually I would love to rate it as 5 star. However, for this latest Adaptiv Urban Pants, I really hope the front pocket is deeper than the previous model; All Day Chino Pants.
But, guess what, who got to be dissapointed? Yup, me.
Other aspect? I would say top notch improvement as compared to the previous model.
My height is 171cm, weight of 68kg. Size XS is perfect fit for me without needing any alteration.
2023幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey Najmee,
Thank you for your kind words. We really appreciate you taking the time out to share your experience with us. We are noting down your feedback and we really appreciate that you took the time in providing us with these details.
Best,
Thousand Miles Team
The entire experience was awful tookâŠ
The entire experience was awful took 17days to get delivered and the item is not worth to the price whatever I have paid for the fitting is not good
2023幎4æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hello,
We are sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to understand the situation in more detail.
Please reach out to us via email at hello@shopthousandmiles.com . We would like to further understand your experience.
We appreciate your honest feedback as it helps us to improve our services and customer experience. If you could please provide us with your order number or any other relevant information, we will investigate the issue further .
Thank you for your time and we hope to serve you better in the future.
Delivery was super fast
Delivery was super fast. However, the pants is a bit tight.
2023幎4æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey Ashraf,
Thank you so much for this great 5-star review. We really appreciate you being a supportive customer and helping to share the word about us. Weâre here for you anytime.
Should you have any further inquiries or concerns, feel free to drop us a line at hello@shopthousandmiles.com. We will be delighted to lend a helping hand.
Best,
Thousand Miles Team
Great Products + Super Fast DeliveryâŠ
Great Products + Super Fast Delivery (2days fm date of Order) , even during the last 4 days of this RAYA madness
Team work at the highest level (TM & DHL)
APPRECIATE ð¥°
2023幎4æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey Chew,
Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.
Best,
Thousand Miles Team
Buy with confidence!! Worth every penny!
I own about 35 pairs of causal pants. All $70-$200. These guys nailed it. Better than any Lululemon I've owned or any higher end relaxed travel pants. I travel from Toronto to the carribbean, Miami ect often. It's so comfy on the plane and when it's 35 degrees outside I'm good! They're light, thin and breathable making it light and feel like nothing. I've washed them 10 times. They are quick drying and waste band holds form. I've bought some for family members all love them. These are my go-to travel pants and lounge around Sundays pants.
2022幎9æ30æ¥
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Thousand Miles ããã®åç
Hey Arthur,
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Best,
Thousand Miles Team
The entire buying experience wasâŠawful, despite spending more than MYR300
The entire buying experience was seamless. But not the delivery. Though the delivery partner is DHL, they failed to reach me prior to delivery, and that poor package was just thrown on the floor right outside my porch.
It was suddenly pouring when I arrived home, and I don't have to continue to explain.
2023幎4æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey there,
We are sorry to hear about your negative experience with the delivery service and we appreciate you taking the time to provide us with feedback on Trustpilot.
We take all feedbacks seriously and would like to apologize for any inconvenience caused. We would like to investigate your experience further to understand what went wrong and how we can improve our service to ensure this doesn't happen again in the future.
Please feel free to contact us directly at hello@thousandmilesco.com should have further questions.
Thank you again for your feedback.
Sincerely,
Best All Day Shorts Ever
Totally love the OMNIFLEX All Day Women shorts. Is light, durable and so comfortable, just perfect for the Malaysia hot weather. I've been wearing the All Day shorts daily both at home and outdoor for the last 2 years and have bought 10 pairs so far. After wearing Omniflex All Day shorts, all my other shorts have been put in cold storage :)
2023幎4æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey there,
Thank you so much for this great 5-star review. We really appreciate you being a supportive customer and helping to share the word about us. Weâre here for you anytime.
Best,
Thousand Miles Team
Been warned about the hidden fees
First of all I think it's important for all customers to understand. that this company is not based in the UK, although everything on the website points to this (unless you go hunting around all the different pages). The items are of decent quality and the customer services team are nice and say all the right things, but as the subject title of my review says, be warned of hidden costs.
First of all £9.99 for delivery is outrageous. But I went along with this in the hope the time was right for me. When it turned out if wasn't the returns process is a pain. You have to email the company to get the details and then let's not hide before the £12.45 returns fee I had to pay.
So in total in paid £22.44 for an item I didn't even keep. Absolutely shocking from this company. When I spoke about my fees to the company thanked me (yeah I bet you are thankful for that fee for nothing).
Avoid this company at all costs, the clothing isn't worth the hassle.
2023幎4æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey there,
We're sorry to hear that you had a negative experience with our company. We take customer feedback very seriously and we apologize for any inconvenience you may have experienced.
We appreciate your business and value your feedback, as it helps us improve our products and services.
If you have any further questions or concerns, please do not hesitate to contact us at hello@shopthousandmiles.com . We are committed to resolving this issue and ensuring your satisfaction.
Best regards,
Surprisingly Awesome....
Well...Somehow Thousand Miles keep appearing on my FB. So decided to get 4 shorts and 3 shirts to just give it a try. And the quality is alot better than what the picture/image shows. Totally worth it...
2023幎4æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey Boon,
Thank you so much for this great 5-star review. We really appreciate you being a supportive customer and helping to share the word about us. Weâre here for you anytime.
Best,
Thousand Miles Team
Excellent
Excellent! Everything is in order and ahead of time. Thx
2023幎4æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey Lian,
Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.
Best,
Thousand Miles Team
From record I've bought quite a numberâŠ
From record I've bought quite a number of items from Thousand miles, namely, omniflex All day pants, All day shorts, Aero Tshirts, All day Chino pants, towels, etc.... what more review to show my trust and loyalty to Thousandmiles ...
2023幎4æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey Zaili,
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Best,
Thousand Miles Team
First Thousand Miles purchase
I came across Thousand Miles on an Instagram advert and they happened to have exactly what I was looking for. I needed lightweight, smart looking shorts for a holiday that I have coming up. The prices were incredibly reasonable considering the website and packaging all felt very premium. I bought 2 pairs of shorts and a t shirt and I love them all. Theyre multi purpose and look and feel great. Delivery was about a week but that included a bank holiday weekend and I was in no rush to get these items. I don't shop for clothes often because I find the process quite frustrating, however, Thousand Miles had exactly what I needed and my summer wardrobe is set.
2023幎4æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey Matthew,
Thank you so much for this great 5-star review. We really appreciate you being a supportive customer and helping to share the word about us. Weâre here for you anytime.
Best,
Thousand Miles Team
Comfy
It was my repeat order. Although style doesn't change but never go out of fashion. Good stuff, service and delivery. Will order again and again. Thank you!
2023幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Hey Hilder,
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Best,
Thousand Miles Team
Spoiled button but I like the materialâŠ
Love the material but the button was spoiled on the urban activ that came in so that was a disappointment
2023幎4æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Thousand Miles ããã®åç
Thank you for taking the time to leave a review. We are sorry to hear that you were not satisfied with your purchase and would like to address your concerns.
Firstly, please accept our apologies for any inconvenience caused. We strive to provide excellent customer service and high-quality products, and we understand that we fell short of your expectations.
We would appreciate the opportunity to make things right. Should our customers receive a defective item, we'll send over a replacement as soon as possible. As for your case, we would love to do the same.
We look forward to hearing from you soon. You may reach out to us at hello@shopthousandmiles.com
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