The Ref Stop レビュー 567

They sent the wrong item which means I have to pack and post it back.I have to pay poststage which is then refundable to me.

Order cancelled. One of the items in a set not in stock. No initial communication when chased said it would be in stock the next day. Asked for them to advise. No communication. So cancelled the order and will look elsewhere.

DO NOT BUY FROM THIS SHOP.
I placed my order on January 5th (#38539), and it has been over two months of absolute silence.
The order is still stuck "In Processing," and the shipment never moved.

​I have sent more than 10 emails and reminders to their support team and Maxine, but I am being completely ignored. This is not a professional business - this is a scam behavior.

​Save your money and go elsewhere !

I ordered the item and after paid by 5 minutes i cancelled and request to refund the order as i changed my mind , but they ignore my request and continue processing the order next day without even looking to my cancellation and refund request,,,,
This is unacceptable,

Really happy with the quality of the hoodie that I ordered

Absolutely everything a referee could need and more. Amazing customer service too.

Delivery takes awhile hence the 4 stars but I wouldn’t let that stop my futures orders..

Lists items they dont have as they are waiting for delivery's but dont contact the customers, then get told be here Wednesday then comes thursday to have the wrong socks to be told be here saturday no delivery, emailed sunday chased on monday phoned to now get a tracking delivery tuesday. Over 1 week from order to maybe get it right.
Wont be ordering from this company again.

Great service, delivered within a couple of days. Greta quality kit and badges applied perfectly.

Really good service.

East to order, communication very good and delivered with a few days of ordering.
Would recommend to everyone.

great customer service and fast delivery

Incredible delivery time and a top drawer free gift that took me by surprise. Service is always perfect from TRS. Thank you!

Great products and great service

The whole process was good. Easy to order, kept ne informed and delivered when promised . Great customer service.

I've made several orders on Refstop, any problems i've ever had I've always received a polite response on their email customer service team. I recently purchased some badges, coins and a mystery pack for £10. I probably received £40 worth of stuff back which was a surprise, including the new kit bag, cards, sweatband. I told them I was going to Portugal for an event and they've stocked me up ready for it, even gave me some of the CORE coins to trade! One of the best and most reliable places I shop on for my refereeing gear! Thanks again :)

Ordered a referee kit for my daughter. Ref stop got in contact to check something on my order - and sure enough I had messed up! They sorted it and still had the right package delivered within the time needed. Excellent communications.

Great products and speedy delivery

Great quality and super fast delivery

Amazing quality and variety of items. Had to wait over two weeks for my order and when it did arrive I had an incorrect item. This error was rectified within 24 hours. Gone down the middle with 3 stars and would maybe consider using ref stop again.