Timeoftoys レビュー 139

Dziękuję bardzo Sarra za pomoc.
Pozdrawiam

Mi ha assistito Sarra, é stata super disponibile e super gentilissima. Servizio clienti top!

Thank you for your feedback and working on the cancellation for me, especially Barbara.

Really a appreciate the staff who helped me they are amazing and they helped me a lot thanks for the help

Contacted
Sara reached out to me and was very helpful

Excelente experiencia Nela fue muy amable y soluciono todas mis inquietudes, súper recomendable!

Buona esperienza, competenza, prodotti validi.
Un grazie al Sig. Marshall

Great experience with this company and the product. They had excellent communication, prompt responses to emailed questions and concerns. Thank you for everything.

Recibi muy buena atencióon de Paula. Muy respetuosa y eficiente.

This company made a charge on my card, and after months requesting a reimbursement after cancelling my account, there is no reponse nor responsability from customer service about what happened, not even by using escalation team, its a really negative experience

I entered the website by mistake through a advertisement of a completely different website advertising a stock of jacuzzis from last summer for €2 instead I paid this amount and then got an email from Time of toys opening an account which requires a monthly payment. I immediately chatted with them to cancel my account. A lady called Scarlett was very helpful and proceeded for the cancellation, however unfortunately I will not be refunded my 2€.
I've learnt now to not trust the advertisements on Facebook 😭
However Timeoftoys has sent me a response and also a gift of 15€+my 2€ to spend on their website even though I've cancelled my subscription - my account will be closed on the 07 Feb and no more amounts will be deducted from my card 🙏.

They are really trying to resolve the issue that i encountered

Problema resuelto rápidamente, me atendió Imani

Davvero un’ottima esperienza, Sono molto soddisfatto dell'offerta ricevuta. Cercavo uno gioco per i miei figli di qualità, e il sito mi ha consigliato esattamente ciò di cui avevo bisogno. Inoltre, il supporto del team di assistenza è stato prezioso per aiutarmi a trovare il prodotto perfetto. anche il servizio clienti molto efficente.. grazie ad elsa che mi ha seguito passo dopo passo per risolvere le mie problematiche. Lo consiglio davvero a tutti.

Problema affrontato e risolto
da Zoe