TravelEssence UK レビュー 80

Travel Essence arranged a trip for my party of 3 people to Australia via Singapore. We travelled from the UK to Singapore and then onto Cairns, Port Douglas, Hamilton Island, Whitsundays, Sydney, Melbourne, Great Ocean Road drive to Adelaide.

This trip included flights, accommodation, private transfers, hire car and tours.

The service was impeccable! Their staff have first hand experience of the countries that they cover, as such they are perfectly placed to arrange customised trips of this nature. The portal that they use for the trip itinerary was exceptional showing every detail and constantly updated with any new information, all of which can be downloaded to your mobile.

The price was super competitive, I would wholly recommend Travel Essence and would use them again in the future.

Throughout the planning stage, Kieran was really helpful and flexible in creating an itinerary and identifying individual accommodations that matched our requirements and our budget.
Whilst on the holiday, there were a few issues to the schedule caused by the interisland ferries but Kieran guided us as to what we needed to do even out of hours.
A majority of our accommodations were small and intimate, where the hosts really took pride in their home and their country.
We would definitely recommend that you use Travel Essence if you plan to visit New Zealand.

Our trip to Australia was fantastic, and we were impressed by how easy it was made by Travel Essence ‘s organisation in car rental, accommodation and Holiday guide documents. We loved every place we stayed and looked forward to every new adventure within our trip. We kept our Travel Essence guide close at hand, which really helped to make plans for each destination.

The inventory you created for us was perfect, and we got to see everything we wanted to see and more.

A special mention must go to Keiren for the inspiration and planning of the trip, and Travel Essence’s aftercare has been excellent – we have enjoyed the wine very much!

We also appreciate the effort that you made in finding us a new flight home after an unexpected cancellation from the original flight operator. We felt safe and confident in your hands.

Thanks for providing both myself and Stella an amazing holiday experience, and we thoroughly recommend TravelEssence to anyone seeking a great adventure in Australia. We would not hesitate to come back to you for our next trip down under!

4 weeks in Australia, a holiday of a lifetime all with the fantastic help of Travel Essence. From start to finish, staff really likeable and very knowledgeable. The accommodation chosen was perfect, honestly, can't rate this company enough will be recommending them to all my friends and will definitely be using them again, I need to go back to Australia!! THANK YOU

We have recently returned from the most amazing trip to New Zealand booked through TravelEssence. We began with an online presentation by Kieran and were so impressed we arranged a meeting with him soon afterwards. He then drew up a fully costed tailor-made proposal for us after having discussed our likes and dislikes and everything we wanted to acheive on our holiday. He made so many suggestions we would not have thought of and we stayed in so many unusual wonderful places thanks to his personal detailed knowledge of New Zealand. The whole holiday went smoothly thanks to TravelEssence’s excellent organisation and we benefitted greatly from their connections across New Zealand. So many of the hosts went the extra mile to make us feel welcome and give suggestions for special things to do in their local areas.
We have no hesitation in recommending TravelEssence for a truly special trip to New Zealand.

We had a wonderful trip, which was largely successful due to the well constructed itinerary. We particularly enjoyed the range of bespoke accommodation together with the excellent pre-arranged tours.
There were so many highlights that made this such an enjoyable holiday. These include discovering the lifestyle in WA; Kangaroo Island for the wildlife; the Ghan as a unique experience and Kakadu for wildlife and scenery.
Finally, we both thoroughly enjoyed the excellent food on offer throughout the whole of our time - Oz is a real foodie destination!

We had an amazing 5 weeks in Australia, the trip was very well put together. It was the right mix of length of stay in each place, driving/train/bike/flight & right amount of booked tours to private time. Thank you Kieran for spending the time to listen to our likes & preferences and creating such a great itinerary.

The accommodation throughout was excellent with The Lyall in Melbourne, the Lenna in Hobart, Eco Lodge in Rawnsley Park Station, Barossa Shiraz estate and Cod Rock Point all being exceptional.

The tours (Melbourne city walking, boat trips in Tasmania, Ocean Road trip, bikes & wine In Barossa Valley, Flinders walking) were excellent and guides really good, informative and fun. Thank you to all the team for the planning, booking & communication throughout the lead up to the trip and the excellent ground staff too.

Just got back from a fantastic month in New Zealand. All of the arrangements, accommodations and activities went smoothly. We stayed in some great self catering accommodation, high spec, well positioned and some amazing views. The itinerary Kieran built for us covered a variety of activities (wildlife tours, kayaking, jet boats, caving, bike rides) and all the guides were knowledgeable/helpful/ passionate about their activity. We had family join us for part of the trip and it was great to have the flexibility in the itinerary build to include them in the accommodation and activities. Thank you!

This was our first visit to New Zealand and are so glad we chose Travel Essence. We really liked their approach with detailed conversations at the outset to determine exactly what we wanted and expected from the trip. We travelled extensively around both islands and all the arrangements were perfect with special thanks to the private hosts who were all so welcoming and beautiful properties too. Luke was very knowledgeable and had plenty of advice to help us plan a fantastic trip and we would highly recommend Travel Essence . Thank you again

We were very impressed with the company ethos to take time to enjoy the country and how they like to support the local people. After watching the New Zealand presentation we contacted Kieran to discuss our holiday plans. He listened to where we wanted to go and gave us some really good suggestions from his great knowledge of living in NZ. He made a great itinerary but was accommodating to our changes. Communication was great throughout. Thanks so much Kieran. We'd highly recommend Travel Essence.

We had an amazing month in New Zealand. Keiran at TravelEssence really listened to our requirements as we started to plan the trip and came up with a fabulous itinerary in terms of accommodation and trips. They were also very flexible as we kept changing things. Would thoroughly recommend

Returned from our second trip to NewZealand organised through Kieran at Travel Essence. Another fabulous holiday, expertly coordinated by the support staff in the office. Accomodations were varied in style, just as we requested, and all were excellent, and where we stayed in B&bs the hosts were friendly and helpful. We had some challenging weather due to a tropical cyclone causing flooding and landslides, happily it didn't impact us too much, but Travel Essence contacted us to make sure we were OK, which was reassuring. We cannot praise this company highly enough, and would recommend them to anyone thinking of heading to New Zealand.

Luke listened carefully to what we wanted from our Australia trip and it was fantastic
We loved the variety of the accommodation
We stayed in people's homes, eco lodges, on a dairy farm ...
Meeting with locals gave us insight into the areas
It was a very special experience

First and most importantly I want to say a massive thank you to everyone who was involved in putting together our trip - which was the best holiday that we had ever been on (so many memories). I’ll be honest an email will not do justice to our overall reflections about the trip.

When we were trying to put together an itinerary this time last year we looked for a travel company to help, fortunately we stumbled on Travel Essence and were lucky to meet Kieran, who took the time to consider what we wished to get out of the trip in the five weeks that we had available, along with our budget. Amazingly Kieran pulled together an outstanding itinerary that met all our expectations and it was clear that early booking meant we were able to access great activities and wonderful accommodation.

From us agreeing the itinerary to our return from Australia in late December all bookings, communications and support were exemplary - we never felt alone and always knew there was someone who would be able to help if needed.

We have listed some of our stand out moments from the trip:
Stay at Peregian Beach - outstanding accommodation
Glasshouse Mountain - amazing accommodation with wonderful views
Autopia - Uluru expedition, which was one of our WOW moments in terms of the environment especially Kings Canyon. However, the camping was an experience and the tour lead was outstanding.
Thanks for booking the stay at the Pullman in Melbourne - an amazing view of the MCG.
Autopia - Great Ocean Road and the Grampians. Again an outstanding trip and connection with nature, also very well led.
Tasmania - our favourite state, beautiful views and so different to other parts of Australia. The accommodation in Freycinet was something different and we were welcomed by a Wallaby.
This is just a short snap of our reflections about our trip.

Booking with Travel Essence enabled us to build the trip to NZ we wanted at an affordable price. Keiron listened to our list of interests, wildlife, cycling, hiking etc and came back with a suggested itinerary with accommodation and activities. We were not disappointed.
All trips with local guides were excellent, being small local businesses, our comfort was their priority and they were, without exception, knowledgeable and entertaining.
We stayed in B&Bs recommended through TE, the standard of accommodation was high and hosts were welcoming and helpful, offering great tips which enhanced our 44 day tour of both islands.
The back office staff were very helpful and everything ran smoothly. We hope to return and would use TE again.

We have recently returned from a trip to New Zealand and Singapore, planned and created by Kieran. From our first point of contact at the Destinations Travel Show, Kieran took the time to understand what we wanted from the trip and created a wonderful itinerary which really encapsulated the uniqueness of New Zealand. From start to finish the trip was just perfect - from the quality and range of accommodation to the wonderful experiences we were afforded. Contact with the Front Office was always prompt and efficient and we really appreciated the contact made with us during the heavy storms and snowfall - a reassurance that they were there for us should any changes be needed to our itinerary if needed due to the weather.

I would certainly recommend Travel Essence to deliver a memorable tailor-made holiday to suit individual requirements. We certainly not hesitate to rebook with them

Travel Essence was excellent and made sure we had a fantastic holiday. Kieran helped us form an itinerary suggesting great places to visit which suited both us and our children. They found us great accommodation which suited us and they suggested great activities including whale eatching and white water rafting, which they booked for us. Kieran also had hugely useful local knowledge from his time in New Zealand. I would highly recommend booking through Travel Essence.

We had the most fantastic first trip to Australia. Kieran and the back office team did a great job producing an excellent itinerary and sorting out all the logistics. We hope to return in 2027 and will definitely use Travel Essence again.

We had a fantastic time and thoroughly enjoyed all that we saw and did on the trip. We greatly appreciated Kieran's time at the start of the planning process, getting to know what our interests are and ensuring these were reflected in the itinerary. The information provided in the travel document was very detailed and all the arrangements worked well. Also, the contact with your front office has always resulted in prompt replies and the updates regarding road closures, weather issues, etc, while we were away were very helpful.

All the accommodation was very comfortable, with the locations often providing us with spectacular views. The hosts in the various B&Bs were friendly and often provided helpful advice on places to go, restaurant recommendations and suggestions for routes to take, etc. We would like to make a special mention for Melanie and Karl at Skylark in the Catlins for ensuring we were well looked after in the aftermath of the storm when there was no power at the property.

In terms of highlights, it is difficult to choose just a couple, but the overnight on Doubtful Sound will definitely stay in the memory. Seeing kiwis on Stewart Island in the wild, despite wet and windy weather, was also a highlight.

I liked the personal attention we got in planning our road trip in Australia. Kieran got to know our likes and what we wanted to get out of the adventure and was happy to tweak the itinerary until it was right for us. He had personal knowledge of the places we were visiting. Travel Essence took care of the flights, car hire and accommodations. Most of the accommodations were excellent. There were a few hiccoughs and the TE team took notice of our feed back and promised to take up our comments with their suppliers or process them internally.