We were looking to use this system as our new CRM but the service has been very bad making comments we don't normally work with smaller businesses, even though we are growing. Arranged a 2nd demo that... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
It is the slowest system I have ever used. Trying to do anything, add a new booking, update someone's availability on the planner. Every task takes around 5 minutes, even basic tasks. The support st... ãã£ãšèŠã
Helpful friendly staff, we are new to affinity and am frustrated on some of the training videos, to edit cv i followed instructions, never mentioned if in adobe u can't edit in way video described.... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
The technical support people in Australia are fantastic. But this current version of Voyager is not as user friendly as the previous version. If it were not for the fantastic technical support I would... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
[LEGACY ACCOUNT; FOR ALL UP-TO-DATE REVIEWS PLEASE CHECK THE IKIRU PEOPLE ACCOUNT] Voyager Software, the leading UK recruitment software, is a brand of Ikiru People Ltd, a subsidiary of Dillistone Group Plc listed on the AIM Market of the London Steck Exchange. Solutions cover all aspects of recruitment - permanent recruitment, contract recruitment & temporary recruitment (including back office for timesheet processing, pay & bill, management reporting). We pride ourselves on our service & support and are always striving to improve our customer experience.
é£çµ¡å
12 Cedarwood, Crockford Lane, Chineham Business Park, RG24 8WD, Basingstoke, è±åœ
- +44 (0)1256 845000
- hello@ikirupeople.com
- voyagersoftware.com
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Instant fix
Instant fix! Quick to help and assist and resolve :)
2019幎9æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Glad we could help Claire. And thanks for taking the trouble leaving your review.
Great professional and knowledgeableâŠ
Great professional and knowledgeable support, an instant answer to my question
2019幎9æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Great to hear. Thanks for leaving the review!
Always super helpful
Always super helpful, even to a complete technophobe!
2019幎9æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thanks Sally. We always try to remember that the users of our software are recruiters not technologists so we're always here to help!
All good so far.
2019幎9æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thanks Dagmara - great to hear from such a brand new customer!
A first class service
The Voyager support team are professional, knowledgeable and prompt in responding to queries and issues. We would highly recommend the system as an integrated solution for our industry; it has streamlined and simplified the way we manage and deliver our services.
2019幎9æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thank you for leaving this review Rebecca. We're delighted to hear the positive impact we're making for you. This is exactly our aim and we hope it helps other recruitment businesses decide to look into what we can offer for their businesses.
Nothing bad to say!
Dealt with James who helped with an issue on our voyager database.
Although the issue wasn't dealt with very quickly, James was very helpful and explained everything clearly in good detail.
I believe he will be an asset to the company.
2019幎9æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thanks for your feedback Jordan. We're sorry it wasn't resolved immediately when you called - but for the benefit of others reading this review, we would like to note it was resolved later that same afternoon.
very patient and nice
2019幎9æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Many thanks for your comments.
James was very quick and helpful :)
2019幎8æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thanks Sammy. Will let James and his manager know too.
Great Service from Keith as always.
2019幎8æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thanks Arfan. We'll make sure Keith and his manager know as well!
Excellent service and easy to you use
Excellent service and very easy to use.
We've also been very impressed with the thorough training received.
So far Voyager is exceeding our expectations and we're delighted with our new database.
2019幎8æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thank you Emma. It's great to get a reviews from both new and existing customers. We hope you'll be a happy customer for many years to come.
Overall Voyager is very detailed andâŠ
Overall Voyager is very detailed and requires a lot of time in order to get thing precise. Compared to our previous system, Voyager definitely goes into more detail, regarding the interview process, raising jobs and placements.
I enjoy it more, however it does take a while to get from one bit to another, which is fine for us Admins, although consultants have told us it takes a lot more time.
2019幎8æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Many thanks for the review.
Fast and efficient support
2019幎8æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thanks Gail!
A great team
The Support team (in fact the whole Voyager Team) are always happy to help and quick to respond.
2019幎8æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thanks for the feedback David. We do believe our people and our customer relationships are as much as important as our software itself so this feedback is great to receive. Much appreciated.
Prompt answer and problem solved veryâŠ
Prompt answer and problem solved very efficiently!
2019幎8æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thanks Ilze.
Quick response time
Quick response time. Didn't give me the answer I was hoping for, but that was due to the system not having the function I required!
2019幎8æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thanks for the review Abbie. Great you got the answer quickly, but a shame it wasn't the one you were after. We'd love it if our solutions could do everything. Rest assured that when we find new ideas or requirements from our customers, our product team reviews them for potential future inclusion.
Great service
Great service, quick response and resolve the problem!
2019幎8æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thank you KR. Glad it was sorted so quickly.
Resolved the issue quickly
2019幎7æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Thanks for the feedback Gary. Always appreciated and glad it was all sorted quickly.
The technical support people inâŠ
The technical support people in Australia are fantastic. But this current version of Voyager is not as user friendly as the previous version. If it were not for the fantastic technical support I would have moved to a different product.
2019幎7æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Hi Diana. Thanks for the review. Whilst your comment on our support team is great to hear, we're sorry to hear you're finding the current version is less user friendly for your requirements. Unfortunately the old version reached end of life some time ago and was no longer supportable.
Its most frustrating dis-engaging software on the market.
It is the most frustrating dis-engaging recruitment software on the market.
2019幎7æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Hi Phil, we appreciate your time on the phone subsquent to this review and will work with you to see if we can overcome some of the process frustrations you're having.
It was sorted in a timely fashion
It was sorted in a timely fashion. But as an organisation we need to know what caused it. This was not divulged to us despite me asking for the reason.
2019幎7æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Voyager Software (now Ikiru People) ããã®åç
Hi Uma. Thanks for leaving the review and glad it was sorted quickly. We'll ask our support team if they can advise any further on the cause and come back to you.
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã