Great experience dealing with W1 Bathrooms. Everyone was friendly and helpful, but importantly they were also the cheapest. Everyone went to a lot of trouble to get my items delivered quickly to site... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very quick delivery, quality product and helpful customer service. We will use WOB again, thank you :)
企業が回答しました
The Hansgrohe logis bathroom type hooks look just as shown on West One Bathrooms website. Perfect size arrived in perfect condition. Very good quality item & great value sale item. We bought 5. West O... もっと見る
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Likes: Well informed staff and easy to use website. Dislikes: I was informed that delivery would be 3-5 working days. When nothing had arrived after 2 weeks I had to chase the company (WOB). They had... もっと見る
企業が回答しました
企業情報
当該企業による記述
As the sister company of the illustrious and innovative West One Bathrooms, which for over 40 years has been a leader in luxury bathroom design and supply, West One Bathrooms Online offers a curated collection of products along with a high quality of service and guidance.
連絡先
Unit D Davis Road Industrial Park, 英国
- 0330 058 6479
- sales@wob-online.com
- westonebathroomsonline.com
4.3
優良
140件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery was prompt
Delivery was prompt, items well packaged and if good quality.
Response to my need to return items was positive, friendly and helpful
Only negative is that in today’s market, where internet shopping is ‘the norm’ and viewing ‘actual’ bathroom accessories, very limited, returns should be at suppliers expense.
2021年7月13日
West One Bathrooms Online からの回答
Hello!
Thank you so much for taking the time to leave a review. We are pleased to hear of your positive experience with us and we really appreciate your feedback.
Thanks,
West One Bathrooms
Quick and professional
Next day delivery and I was talked through each item. Excellent service.
2021年7月10日
West One Bathrooms Online からの回答
Hi Sarah,
Thank you for leaving a review!
Highly recommended
Bought a Duravit bath, basin and toilet from West One Bathrooms. I called them as couldn’t find the full range on their website (they do stock the full range though, they were just updating the website when I had checked it). I spoke to Mike (I think?) who was very helpful and very knowledgeable about the products. Was going to be a few weeks for delivery but this was explained at the time and was no problem. The items actually came in stock a week earlier than expected and was delivered quickly, also the free delivery was appreciated. All in, a very positive experience and would highly recommend West One Bathrooms.
2021年7月4日
West One Bathrooms Online からの回答
Hi Gavin,
Thank you so much for your review, we hope you enjoy your new bathroom.
Michael's a superstar…
I've dealt with Michael on the online side a few times and he’s the reason I’ve gone back each time...
He's engaging, goes out of his way to be helpful, knows his stuff and is creative thereby improving my choices. He adds value and is an asset to the company. Great experience.
Thank you West One Online.
2021年6月29日
自発的なレビュー
West One Bathrooms Online からの回答
Hi Jonathan, Thank you so much for taking the time to leave a review. We are so pleased to hear and will pass your kind words back to Michael.
Excellent service can’t fault them
Excellent service can’t fault them! Great customer service great choice of products always replying swiftly and being accommodating to any changes . Fab!
2021年6月12日
West One Bathrooms Online からの回答
Hi Vanessa,
Thank you so much for taking the time to write a review!
Ordered a shower tray online 3 weeks…
Ordered a shower tray online 3 weeks ago.. no delivery and no communication whatsoever. Chased via email 4 days ago.. no response!! Not good at all considering high price of products. 😞
2021年6月9日
West One Bathrooms Online からの回答
Dear Claire,
We are so sorry for the delay caused to your order and the lack of communication on our side. Please rest assured our team will be in touch shortly.
Kindest,
West One Bathrooms Customer Care
Excellent communication
Excellent communication. Goods arrived on time. Would definitely recommend this company.
2021年6月8日
West One Bathrooms Online からの回答
Hi Carol,
Thank you for taking the time to leave a review!
Very helpful and informative sakes…
Very helpful and informative sakes advice in the first instance (thank you Mike), delivery to my delayed schedule which was very helpful and great after sales care. What more can I say - excellent company to deal with selling excellent products.
2021年6月8日
West One Bathrooms Online からの回答
Hi Henrietta,
Thank you very much for taking the time to write a review, we are so pleased to hear.
very efficient delivery after ordering
2021年5月27日
West One Bathrooms Online からの回答
Hi Philip,
Thank you so much for taking the time to leave a review for us!
West One Bathrooms Online からの回答
Hi Ray,
Thank you for taking the time to leave us a review!
West One Bathrooms Online からの回答
Hi Mark,
Thank you for taking the time to leave us a review!
Prompt and swift service and delivery…
Prompt and swift service and delivery even in lockdown. Delivery was also free a bonus. Would definitely consider West One and recommend to others.
2021年5月22日
West One Bathrooms Online からの回答
Hi Jen,
Thank you for taking the time to leave a review. We are so pleased to hear you would use us again and recommend.
Great service all round
Great service all round. And at a great price.
Very fast turnaround on delivery
2021年5月21日
West One Bathrooms Online からの回答
Hi Steven,
Thank you so much for taking the time to leave a review. We are pleased that you are happy with our service!
Great communications throughout and…
Great communications throughout and items were great quality!
2021年5月21日
West One Bathrooms Online からの回答
Hi Patrick,
Thank you so much for taking the time to leave us a review. We hope you are happy with your new items!
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