After several great years of ordering jerseys with this company, this year has been a complete 180. The customer service has been non-existent; my questions went unanswered for weeks. We ordered cus... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great company! Customer service was amazing! Philip really made this process easy and was very professional and personable to me!
Olya is hands down the best rep to work with. She is always quick to respond, offers valuable knowledge and ensures our group gets the best deals. Wooter's quality is top notch, and their quick produc... もっと見る
Well I received an email notifying me that I have a credit that was unused. I then logged into my account. After a couple of minutes I started the process of looking into uniforms for my club team. Af... もっと見る
企業情報
当該企業による記述
Wooter Apparel empowers teams and athletes around the world by offering the best sublimated uniforms and apparel at unbeatable prices.
連絡先
727 Page Ave, 10307, Staten Island, 米国
- 347-318-2261
- support@wooterapparel.com
- wooterapparel.com
ネガティブなレビューの 42%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This has been a poor experience
This has been a poor experience. We were assigned a sales rep (Yassin) to process our uniform order. We had to cancel it when we discovered that the uniforms would not arrive in time that Yassin provided to us. To their credit, Yassin (and his supervisor, Peter) were very responsive before taking our order, but unfortunately, they have not been responsive confirming for us that the order was cancelled and our payment information has been removed from their systems. Calls and emails to customer service and support have gone unanswered. It appears others have had a similar experience to us based on reviews.
UPDATE: I appreciate your reply. I emailed support at wooterapparel dot com several weeks ago, and you have yet to follow-through on our request to confirm the order cancellation and remove our bank account information from your system. For anyone making a purchase online, this is concerning.

Wooter Apparel からの回答
I ordered a few items from…
I ordered a few items from Faunasports.uk and I received an email confirming my order from Wooter so I am confused. This was the 19th of August and I am still waiting for my order....I believe they are just another scam so dont trust the good reviews they are probably paying for those

Wooter Apparel からの回答
I own a nonprofit called Streets…
I own a nonprofit called Streets Charity Basketball and I have ordered from Wooter for 7 tournaments now and they are absolutely incredible! Kevin the salesman I work with and the designer for the jerseys, Jared, are always so prompt and quick and helpful and put out designs that are better than you can imagine! I recommend them to everyone I know and don’t know and I always get lots of questions during tournaments about where I get the jerseys because everyone loves the quality and look!

Wooter Apparel からの回答
They nailed the design I wanted
They nailed the design I wanted. Only took a day or 2. Very excited to see them in hand.
Amazing work!!
The design and concept and the time…
The design and concept and the time frame and turn around is and was great
The first design they sent me was very…
The first design they sent me was very close to what I wanted, and as soon I sent them the corrections, I got exactly what I wanted.
Very great working with Wooter my…
Very great working with Wooter my designer was very helpful in exploring things and responding quickly, as well as a quick mockup very pleased with my experience
Order eventually arrived after amonth.
Turns out not a scam but took a number of emails to eventually get them to send order - would I order again - no - items arrived as ordered but took over a month.
Be aware
Be aware - this company is a complete scam. It’s been over 2 months since making my order and I’m still to receive it. My request for a refund is being completely ignored. Do not order anything from them!!!

Wooter Apparel からの回答
Great uniforms custom design fast return
Wooter Apparel is a great place to get uniforms for any sports. This is my 3rd time shopping with them and every design and color I ever needed they get me exactly what I want. I recommend purchasing with them and ask for Kevin he get things done right away to perfection. 3/4 weeks return also they have the 2week rush order delivery service , so if you need it quickly they provide that also. 🫡
Awesome work and fast!!!
Always very helpful great communication…
Always very helpful great communication and the products are awesome
The designer listened to all my…
The designer listened to all my requests and did an outstanding job designing tne merch just the way I requested
Waardeloos je besteld iets krijgt maar…
Waardeloos je besteld iets krijgt maar de helft geleverd stuur je een mail krijg je totaal geen reactie helaas moet ik 1 ster geven ze verdienen er eigenlijk nul
minus 1 score
minus 1 score. I believe this is a SCAM site.
Paid for my order, awaiting overdue delivery. Emailed all 3 of the contact email addresses .... all bounce back as unable to deliver.
BE AWARE!!!!

Wooter Apparel からの回答
BEWARE!! LOOK UP ON BBB!!!
BEWARE!!! This company will provide you with great customer service before you place your order, but once you have paid your order, you will get very little service after that. Their production obviously takes place in an oversees factory that they have no contact with other than shipping date "estimates". I have been given 3 different estimated shipping date and our order still has not been shipped even after paying for rush production. They cannot get updates for your order or package. I made the mistake of taking the reviews, because there are good ones, and did not check the BBB. DO NOT MAKE THAT MISTAKE!! We are not out $2500 for uniforms we cannot use.
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