Wooter Apparel レビュー 225

I would give zero stars if possible. Our designer was AMAZING! His wonderful customer service and attention to detail convinced us to go with this company. Big mistake! It has been a nightmare. Once we ordered, there was little to no communication. Test prints were nothing like the beautiful design. None of questions regarding the print were answered. No one answers the phone, returns calls, or answers emails or text. In the off chance you get an email, the standard response was "we forwarded your request, you should get new test prints soon." Horrible test prints that did not look like our design has lead to MANY revisions. We were supposed to get our rush order of over 100 uniforms between the June 18-25 and we STILL do not have approved prints.

Ant was always in touch with me. The very second I signed up he gave a me call right away. Always asked me if everything was good & if I needed anything else.

I requested a design, and my experience was nothing short of exceptional. The process was seamless and user-friendly. I highly recommend their services to anyone needing design work delivered on time!

Anthony is our sale's rep. and Stephen Leung is our designer, together they have been tremendous in helping us. We are a small Middle School Football team, they have helped us with our uniforms, our coach's attire, and hopefully much more in the future! Thank you all!

So far so good! Above and beyond customer support.

As a small nonprofit arts organization, we placed a $1,390 order with Wooter Apparel for custom jerseys intended for fundraising at our event on April 17. Unfortunately, the jerseys arrived just before the event with a significant error—the event logo was misprinted. Wooter offered to reprint the jerseys, but with only two days before the event, this was not a viable solution.

They then proposed a partial refund but only provided $100, which does not adequately compensate for the unusable merchandise and the lost fundraising opportunity. This experience was not only financially detrimental but also disheartening, considering the importance of the event for our organization.

We hope Wooter Apparel takes steps to improve their quality control and customer service to prevent similar situations for other organizations.

These guys were great! They met all my nit picky needs and got my final design looking exactly like I wanted. 10/10 recommend this service. Ready to get my jerseys!

I love this company!!

They understood what I wanted for my design with just a simple explanation of what I wanted

The team works on personalizing the items and making every request feasible.

Great gear at a great price. Salespeople are good to deal with. Website for the most part is easy to navigate and order though. Shipping is usually within the 3-4 week timeframe. Sometimes there are mistakes, but mistakes happen everyday. They make it right in the end! Recommend highly!

Wooter has been nothing but professional and kind through this whole process. Would recommend a million times.

It’s very simple to make the process

The sales rep. Kevin .

4 years now working with Wooter.

Always look sharp and they work fast.

Designers hit all the points when putting together our uniforms.

Sent them what I wanted to change on my model and they fix the changes I wanted.

It has been an incredible experience working with my Account rep, Mark Gaskin, and Jared Musolino, my designer rep. He was creative and gave fast responses. I highly recommend this company for its well-put-together team.

The design team and account team were very helpful and guided me through the process. It was a very good experience working with the team, very professional and responsive. Thank you.

The Waukegan branch helped out the special olympics club for Waukegan High School. Worked around some specific needs and Greg showed more than professionalism but also grace. We will definitely use this company again.

I've been purchasing jerseys for years now from Wooter. Always on time and great quality. My rep Greg has always stayed professional even with my always changing things. Great attitude.