Carpet fitted on stairs and landing after a 6 week agreed wait due to out of stock at time. Salesman was informative and the fitters that uplifted and replaced our carpet were excellent and very profe... もっと見る
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所在地
所在地を変更Bond Street, CV11 4FN Nuneaton, Warwickshire, GB
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Although calling late in the day Cofi at the Nuneaton branch was both extremely patient and informative whilst we chose a mattress. Full marks for the service provided, with the cheerful attention b... もっと見る
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It was a pleasant experience coming into the shop, we got prompt attention without being set on as soon as we walked in. We spent a few minutes looking around and then got some help from Paul, who was... もっと見る
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Carpet fitting got cancelled on the day with no other option offered aside from a date with another 2 week wait.... not really helpful as we now have to avoid cuting our feet on the gripper bars....... もっと見る
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企業情報
当該企業による記述
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
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Bond Street, CV11 4FN, Nuneaton, Warwickshire, 英国
Carpet fitted on stairs and landing…
Carpet fitted on stairs and landing after a 6 week agreed wait due to out of stock at time. Salesman was informative and the fitters that uplifted and replaced our carpet were excellent and very professional.
2024年7月5日
自発的なレビュー
Carpetright Limited - Nuneaton からの回答
Hi AJ,
Pleased to hear about the helpful and informative service you have had throughout the process.
Thank you for your review.
Regards
Dean
Very nice man That helped us buy the…
Very nice man That helped us buy the right carpet today.
2024年7月7日
自発的なレビュー
Carpetright Limited - Nuneaton からの回答
Hi Hannah,
Pleased to hear about the helpful service you have had in store.
Thank you for your review.
Regards
Dean
Carpetright Limited - Nuneaton からの回答
Hi Ellis,
Pleased to hear about the helpful and efficient service you have had from Darren.
Thank you for your review.
Regards
Dean
Carpetright Limited - Nuneaton からの回答
Hi,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Sales person was very informative
Sales person was very informative , friendly + efficient on my recent carpet purchase.. I would certainly use them again.
2024年6月19日
Carpetright Limited - Nuneaton からの回答
Hi Diane,
Pleased to hear about the friendly and efficient service you have had.
Thank you for your review.
Regards
Dean
Great experience
Keith was very patient and informative he wasn’t pushy just there for advice my daughter was impressed and will be buying a bed in the near future from yourselves
2024年6月16日
自発的なレビュー
Carpetright Limited - Nuneaton からの回答
Hi Lorraine,
Pleased to hear about the great experience you have had from Keith.
Thank you for your review.
Regards
Dean
Nothing wrong with Carpet Right
Paul, the salesman, was very helpful, talked us through each stage, explained the difference in underlays etc and was just generally helpful and attentive to our needs. Would definitely recommend.
2024年6月4日
Carpetright Limited - Nuneaton からの回答
Hi Phil,
Pleased to hear about the helpful service you have had from Paul.
Thank you for your review and recommendation.
Regards
Dean
Paul provided excellent customer…
Paul provided excellent customer service. Shared knowledge and advice on different products and talked through pricing options.
2024年5月28日
Carpetright Limited - Nuneaton からの回答
Hello,
Thank you for your review. I am happy to hear our Nuneaton branch were able to answer any questions or queries about out products. It is also great to hear that Paul was able to provide you with great customer service.
Kind regards,
Abbie
Excellent service
Paul, at the Nuneaton store was polite and helpful from start to finish.
He explained the prices and process well and we’re all booked in for a couple of weeks time 😊
2024年5月25日
Carpetright Limited - Nuneaton からの回答
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Carpetright Limited - Nuneaton からの回答
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Carpetright
Once we explained what we wanted we were shown every carpet that would meet our requirement.
2024年5月6日
Carpetright Limited - Nuneaton からの回答
Hi Christopher,
Pleased to hear about the experience you have had.
Thank you for your review.
Regards
Dean
Keith was very friendly and helpful
Keith was very friendly and helpful. Someone came to measure
2024年5月2日
Carpetright Limited - Nuneaton からの回答
Hi Steph,
Pleased to hear about the helpful and friendly service you have had form Keith.
Thank you for your review.
Regards
Dean
Very good but new staff should be trained before going on front line
Good it if I hadn't asked questions many people would have walked out ! The figures sent from £9000 to £4300 when in fact the total cost is £2350. The response I got when questioned was "he's training"......that could have lost you business !
In the end I dealt with Anthony who was relief Manager while Kofi away (he told me Manager of Erdington).....very good.
My only other comment is the packaging charge.....keep it simple alter the narrative to "delivery charge"
Admin fitting charge,I would scrap and increase elsewhere or lose in carpet/underlay or give slightly less discount.
In summary all people want to know is how much they have to pay....NOT ALL THE "ADD ON"S".
Yours
2024年5月2日
Carpetright Limited - Nuneaton からの回答
Hi Richard,
Thank you for your feedback about the experience you have had.
Regards
Dean
Great service
Kofe delivered great customer service. Really helpful and patient while I made my choices.
2024年4月16日
Carpetright Limited - Nuneaton からの回答
Hi,
Pleased to hear about the great customer service that you received from Kofe
Thank you for your review.
Regards,
Amalia
Keith was very helpful and informative…
Keith was very helpful and informative and showed me options I wouldn’t have thought of. Thanks again
2024年4月17日
自発的なレビュー
Carpetright Limited - Nuneaton からの回答
Hello Elijah,
Thank you for your review. It is always lovely to hear team members such as Keith mentioned by name. I am happy to hear that he was able to go through all available options with you to ensure you were happy.
Kind regards,
Abbie
Amazing help from Keith
Was helped out today by Keith & he went above and beyond to talk me through all the best options & helped work out the costs for the carpets for my new house
2024年4月9日
自発的なレビュー
Carpetright Limited - Nuneaton からの回答
Hi Charlie,
Pleased to hear about the amazing service you have had from Keith.
Thank you for your review.
Regards
Dean
Helpful and efficient
Very helpful and efficient staff in store. Carpet fitted the same day by friendly, professional fitters.
2024年3月28日
Carpetright Limited - Nuneaton からの回答
Hi Ian,
Pleased to hear about the helpful and efficient service you have had.
Thank you for your review.
Regards
Dean
Very helpful and efficient staff
Very helpful and efficient staff. Fabio was excellent and very knowledgeable.
2024年3月22日
Carpetright Limited - Nuneaton からの回答
Hi Patricia,
Pleased to hear about the helpful and efficient service you have had from Fabio.
Thank you for your review.
Regards
Dean
Lovely people friendly and helpful
People were very welcoming and friendly very helpful in what we wanted and expected of service......
2024年3月11日
Carpetright Limited - Nuneaton からの回答
Hi Louise,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Kovi at the Nuneaton store was great
Kovi at the Nuneaton store was great. Very knowledgeable and helpful
2024年3月14日
Carpetright Limited - Nuneaton からの回答
Hi Amanda,
Pleased to hear about the helpful and knowledgeable service you have had from Kovi.
Thank you for your review.
Regards
Dean
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