Sam was very friendly and extremely helpful in securing our cabin. We would happily recommend and use the Southampton Cruise Centre again without question.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booking online was simple. We've booked a long way ahead with a cruise company that's new to us so it's too early to review anything other than the booking process. The follow up confirmation emails c... もっと見る
企業が回答しました
Excellent service on booking cruise holiday. Knowledgeable,helpful, and always returns calls. Holiday has not taken place yet but so far 1st class service.
企業が回答しました
Rebecca was so lovely and helpful to my many amendments and request before booking, and answered promptly when I emailed. Would definitely book again. So helpful
企業が回答しました
企業情報
Southampton Cruise Centre について
当該企業による記述
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
連絡先
298 Highfield Road, FY4 3JU, Blackpool, 英国
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4.8
優良
96件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thank you to Caitlin for the help she…
Thank you to Caitlin for the help she provided when making my booking process go smoothly.
2026年5月22日
Speaking with a knowledgable person who…
Speaking with a knowledgable person who was very helpful with making my booking easy.
2026年5月23日
Southampton Cruise Centre からの回答
Thank you for your review, Richard.
We’re really pleased you had such a positive experience with the team - always nice to hear.
Wishing you a fantastic cruise ahead.
Kind regards,
Southampton Cruise Centre
Excellent service on booking cruise…
Excellent service on booking cruise holiday. Knowledgeable,helpful, and always returns calls. Holiday has not taken place yet but so far 1st class service.
2026年5月8日
Southampton Cruise Centre からの回答
Hi Pam
Thank you for your review!
It’s lovely to know you felt well looked after, and we really appreciate you placing your holiday plans in our hands.
We hope you have a fantastic time when your cruise comes around.
Kind regards,
Southampton Cruise Centre
Knowledgeable
Excellent and knowledgeable agents. I always contact Travel Village and use a particular agent. Feels a very personal arrangement.
2026年5月19日
Southampton Cruise Centre からの回答
Thank you for your review, Brian.
It really means a lot that you continue to book with us and have built that relationship with the team over time.
We truly appreciate your support and look forward to helping with your next cruise.
Kind regards,
Southampton Cruise Centre
Part of the Travel Village Group
QM2 Transatlantic Round Trip August 2028
Sam was very friendly and extremely helpful in securing our cabin. We would happily recommend and use the Southampton Cruise Centre again without question.
2026年5月19日
Southampton Cruise Centre からの回答
Thank you for your review, Dave.
What a trip to have booked as well - you’ve got plenty to look forward to with that one.
Really pleased Sam was able to help get everything sorted for you, and we truly appreciate the recommendation.
Kind regards,
Southampton Cruise Centre
Great service
Rebecca was so lovely and helpful to my many amendments and request before booking, and answered promptly when I emailed. Would definitely book again. So helpful
2026年5月14日
Southampton Cruise Centre からの回答
Thank you for your lovely review, Lynsey.
Rebecca will really appreciate this.
We’re so pleased you chose to book with us and hope you have a wonderful cruise when the time comes.
Kind regards,
Southampton Cruise Centre
Southampton Cruise Centre からの回答
Hi Diane,
Thank you for your review.
Really pleased your first experience with us was a good one, and hopefully the first of many cruises booked together.
Wishing you a fantastic holiday ahead.
Kind regards,
Southampton Cruise Centre
Southampton Cruise Centre からの回答
Thank you for your review, Claire.
Glad everything was nice and straightforward when making your booking.
Wishing you a wonderful cruise when the time comes.
Kind regards,
Southampton Cruise Centre
I’m extremely pleased with the service…
I’m extremely pleased with the service I received from Rebecca. She answered all my questions in a very professional but friendly way and was easy to talk to. I didn’t feel rushed or pressured so five stars. Thank you
2026年5月16日
Southampton Cruise Centre からの回答
Hi Carol,
Thank you for taking the time to leave such a lovely review.
It’s really nice to hear you felt comfortable and well looked after throughout the booking process. I’ll make sure Rebecca sees your comments.
We hope you have a wonderful cruise and look forward to helping again in the future.
Kind regards,
Southampton Cruise Centre
Southampton Cruise Centre からの回答
Thanks for your review, Robert.
We really appreciate the kind comments and we’ll make sure they’re shared with the whole team.
Wishing you a fantastic cruise, and if you need anything before you set sail, just let us know.
Kind regards,
Southampton Cruise Centre
I loved being able to talk to someone
I loved being able to talk to someone - Jackie! Being listened to and the bespoke service. Rare these days.
2026年5月9日
Southampton Cruise Centre からの回答
Hi Claire,
Thank you for your lovely review.
We really do believe being able to speak to a real person still matters, so it’s wonderful to hear that came through in your experience with Jackie.
As a family-run business, we’ll always be here when you need help, advice or just want to talk through your next cruise plans.
Wishing you a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Southampton Cruise Centre からの回答
Hi Helen,
We're so pleased you had a positive experience booking with us, and we really appreciate you taking the time to leave a review.
Wishing you a wonderful holiday when the time comes.
Kind regards,
Southampton Cruise Centre
Jackie was easy to talk to and listened…
Jackie was easy to talk to and listened to our cruise requirements. She was very knowledgeable and gave us a number of different cruise options.
2026年5月13日
Southampton Cruise Centre からの回答
Thank you for your 5 star review, Carol.
It’s great to hear Jackie looked after you and found you the perfect cruise. I'll make sure she see's your comments.
Wishing you a fantastic holiday!
Kind regards,
Southampton Cruise Centre
Jenny is amazing
Jenny is amazing. I wouldn't book with any one else. She sorts everything out for our cruises exactly how we like it.
2026年5月12日
Southampton Cruise Centre からの回答
Thank you for your review, Mrs Stokes.
That’s so lovely to hear. Jenny will really appreciate your comments and it means a lot that you continue to trust us with your cruise bookings.
We hope you have another wonderful trip to look forward to.
Kind regards,
Southampton Cruise Centre
Southampton Cruise Centre からの回答
Thank you for your review.
It's great to hear that you are happy with the service Sam provided.
Customer care is very important to us, so we appreciate you taking the time to write this. I'll make sure Sam sees your comments.
Wishing you a wonderful cruise.
Kind regards,
Southampton Cruise Centre
Easy to book and informative details
2026年5月12日
Southampton Cruise Centre からの回答
Thanks for your review Lynn.
It's great to hear you found the booking experience easy! Just what we aim for.
If there is anything you need before you travel, please get in touch.
Wishing you a wonderful cruise.
Kind regards,
Southampton Cruise Centre
Southampton Cruise Centre からの回答
Thank you for your review, Paul.
We're glad everything went smoothly for you, and that the team were able to help.
Wishing you a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Trustpilot エクスペリエンス
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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