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Trade Pipes レビュヌ 851

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TrustScore 5段階評䟡の4.5

4.6

配管郚品店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Easy to order. Great customer service from Tyrone who resolved a minor glitch the following day. Great delivery service being able to track the delivery easily on the courier app. Thank you

5぀星のうち4の評䟡

Used Trade Pipes for the first time last month. Their prices are very competitive and the quality of the pipes seems fine. We had a couple of issues with their carriers which resulted in split delive... もっず芋る

5぀星のうち5の評䟡

An efficient service. Goods were delivered within the time scale promised. All goods were in good order. Having researched several companies online before ordering Trade pipes came out as the best in... もっず芋る

5぀星のうち5の評䟡

Good selection of lengths and diameters for electrical ducting, easy website to navigate. Item arrived in 3 working days by DPD, kept advised by text and email. Quality item, 50mm x 25m twinwall du... もっず芋る

䌁業情報

  1. 配管郚品店
  2. 建材提䟛業者

Trade Pipes に぀いお

圓該䌁業による蚘述

Trade Pipes provides high quality, low price plastic building products from leading UK and European manufacturers.

All our products are manufactured to the highest standards and comply with all current UK and European standards. Our staff are friendly and efficient and have over 50 years combined experience in the plastics pipe industry.

Trade Pipes is dedicated to providing excellent service to both the Trade and to DIY customers at highly competitive prices.

Here at Trade Pipes, we are stockists of a wide-range of building and plumbing materials, such as:

- Underground drainage pipe and fittings in sizes ranging from 82mm to 315mm.

- Guttering and rainwater pipe in both push fit and solvent weld varieties.

- Electrical cable ducting ranging from 40mm to 160mm.

- MDPE water pipe in sizes ranging from 20mm upwards.

- Over fifty different varieties of channel drainage, land drainage pipe in sizes ranging from 25mm to 160mm.

- Speedfit pipe and fittings

- Soakaway/attenuation crates

...and thousands of other products.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

851件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 83に回答しおいたす

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5぀星のうち5の評䟡

I had never heard of Tradepipes before


I had never heard of Tradepipes before but as I could. only find one other stockist of the small diameter silt trap I required I gave them a call. Whilst I couldn’t place my order over the phone the gentleman I spoke to checked the stock availability and confirmed that I would have my item within two days if I ordered online. I placed my order immediately after the call and it was delivered just before noon 2 day later. Quality is excellent- a really substantial product and far superior to the one I was replacing! Thank you!

2026幎5月12日
5぀星のうち1の評䟡

Ordered pipes and fittings two weeks


Ordered pipes and fittings two weeks ago received fittings. Never received the pipes told that they have been dispatched and lost in transit twice.
Now trying for a third time let’s see how they do.

2026幎5月7日
Trade Pipes ロゎ

Trade Pipes からの回答

Thank you for taking the time to leave a review - we’re sorry to hear you are unhappy with the service provided, however we feel the need to clarify a few things in order to paint a full picture of this situation:

Your order was placed last Monday the 27th, and was promptly dispatched the following day on Tuesday the 28th, with the goods being shipped on an overnight service. When you contacted us to report that part of your order had not been delivered the following day, we advised (in line with advice given by the delivering courier) that the outstanding items would follow for delivery the following day.

We then didn't hear anything from you until the bank holiday weekend, during which we were closed until Tuesday 5th. We then picked up your message within half an hour of re-opening on Tuesday morning, to confirm that replacement goods had been shipped out.

While we appreciate there was another delay on these replacements goods with the courier, we feel that a one-star review is unfair, as these grievances appear to be directed at the service provided by the transport company, rather than the service provided by ourselves here at Trade Pipes, which we feel was both prompt and decisive at all times. Despite this, we appreciate any and all feedback in order to improve our service moving forward.

Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.

5぀星のうち1の評䟡

Only part of my order turned up.

Only part of my order turned up and no way of contacted them to find out.
Phone continuously goes to voicemail and noone answers my emails.

2026幎4月23日
自発的なレビュヌ
Trade Pipes ロゎ

Trade Pipes からの回答

Good afternoon,

Thanks for taking the time to leave us feedback. I'm sorry to hear you are having some trouble contacting us.

Our lines are constantly monitored, but can be busy at times, so it's likely pure chance that you have been unable to get through on the phone. We do, however, offer several other methods of contact, including email, as well as our online web form. I note that neither of these have been utilised to date.

At any rate, one of our advisors has reached out to you this afternoon to discuss the matter further. We hope you will consider revising this review once the matter has been resolved to your satisfaction.

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