CEF ロゎ
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CEF レビュヌ 

29,126
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TrustScore 5段階評䟡の4.5

4.5

電気機噚卞売業
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ben from Park Royal branch really went an extra mile coming to the site to get to know us as well as bringing materials we ordered on the same day, much appreciated Ben. I wish all big companies co... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I'd give zero stars if I could. After a delightful 25-minute wait, someone finally decided to acknowledge my existence - meanwhile three staff were outside clearly perfecting the art of doing abso... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The CEF staff were very helpful . Unfortunately the delivery went to another unit on the site and took a couple of days to sort this out. The CEF staff were very quick to sort the problem when we disc... もっず芋る

䌁業情報

  1. 電気機噚卞売業
  2. ケヌブル䌚瀟
  3. 電化補品卞売業者
  4. 照明卞業者
  5. ねじ提䟛業者
  6. 倪陜゚ネルギヌ装眮提䟛業者

CEF に぀いお

圓該䌁業による蚘述

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

圓該䌁業による蚘述

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

3䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

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Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(29,126)

過去12か月のレビュヌ数: 3,453件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち2の評䟡

I've dealt with this company a few


I've dealt with this company a few times and been very pleased with the service
Staff very helpful.
But on this occasion they let me down. Ordered and paid for 1/21 air-conditioning units, only to be told a few days later that there were none in stock
Shame as it was for my grandson 😞

2026幎7月24日
5぀星のうち5の評䟡

The CEF staff were very helpful

The CEF staff were very helpful . Unfortunately the delivery went to another unit on the site and took a couple of days to sort this out. The CEF staff were very quick to sort the problem when we discovered what had happened. The fault was with the delivery company, at the wrong address and then that company didn’t bother to take it to CEF depot next door.

2026幎7月9日
5぀星のうち5の評䟡

Quality electrical retailer

Quality retailer, with professional customer service, prices are good and they post out nice and quickly, great range of products and they don't seem to penalise non trade customers on price....very easy transaction and nice quality products sent well packaged....👍

2026幎6月27日
5぀星のうち5の評䟡

The service is great

The service is great, delivery was fast, and installing was quick and easy

2026幎7月9日
CEF ロゎ

CEF からの回答

Thank you very much for your review James.

Best Regards
Adele Feller (Customer Services Manager)

5぀星のうち5の評䟡

Great price

Great price. Easy ordering, prompt dispatch and quick delivery.

2026幎7月23日
CEF ロゎ

CEF からの回答

Thank you very much for your review Julian.

Best Regards
Adele Feller (Customer Services Manager)

5぀星のうち5の評䟡

Great service

Good availability, good description on website, decent price, quick delivery.

2026幎7月23日
CEF ロゎ

CEF からの回答

Thank you very much for your review Matthew.

Best Regards
Adele Feller (Customer Services Manager)

5぀星のうち4の評䟡

Excellent customer service.

They had the part I required to fix a Kitchen light.
Delivery was longer than I hoped for (7 days).
The customer service, however, was great.
After contacting them regarding the delay they got straight on it and called direct to let me know what was going on. Received my order the following day. Overall I was very pleased. :)

2026幎7月17日
CEF ロゎ

CEF からの回答

Thank you very much for your review and feedback Mike.

Best Regards
Adele Feller (Customer Services Manager)

5぀星のうち1の評䟡

Poor service

Poor service, no knowledge of what they were selling. No help at all. Won’t be using again.

2026幎7月8日
CEF ロゎ

CEF からの回答

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

5぀星のうち3の評䟡

Ok but watch delivery price

I ordered 7PM Thursday. It’s changed from order before 8PM to 6PM for next day delivery. I clicked free delivery for the Saturday, somehow it defaulted to pre 12, probably as the branches shut at 12, even though it was delivered to home. I didn’t need it £19.99 quickly! And I didn’t notice on checkout and just click click clicked u til the invoice came in! I’m an account customer and there was no way to amend order at CEF online. I went in the branch Friday morning, they called but was told it had been dispatched. Really? Already dispatched at 8AM?
Product and delivery fine, but £20 for pre noon when I didn’t need it was a blow.

2026幎7月22日
CEF ロゎ

CEF からの回答

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

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