Stephanie H was just the "most superest" aide to my specific requests and understanding today (8/3/26)...from her seat. Imagine helping a real knucklehead with obviously little computer skills to... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
During my recent DCU loan application, Imma was really helpful. She answered my questions, explained what I needed to do, and made the whole process easier. Communication was good throughout, and ever... もっと見る
Our granddaughter had paperwork that required our signature and had to be notarized. Bill Fyfe, the branch manager assisted us today. What a nice person. He was very efficient and personable. He also... もっと見る
Christina was very polite and professional. Her positive attitude made me feel my questions were important and had detailed information in response to them. She thinks "outside the box" to ask relate... もっと見る
企業情報
当該企業による記述
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
連絡先
Donald Lynch Boulevard 220, 01752, Marlborough, 米国
- dcu.org
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer services…
Excellent customer services skills.Sheila was pleasant to talk to and had patience while helping me.
All my questions were answered
All my questions were answered and in detail! I didn’t leave not knowing which I appreciate. Tha was a great help!
Our rep Carol
Our rep Carol, was excellent and understood what we needed. She made this process very easy.
Good team members
Matt was fun to chat with and got my loan refinance done quickly and efficiently.
Appreciate the effort as always.
Justin was on the line with me for…
Justin was on the line with me for almost an hour, and helped me navigate creating my account and applying for a loan. He was very informative and polite.
I had an amazing customer service…
I had an amazing customer service experience today on the phone. Geetha had assisted me attentively. She had answered my questions with such a perfect response. She also assisted to my needs swiftly making the experience quick and easy. The only thing I can nitpick about is the wait time, but I have alot of time on my hands so it doesn’t matter. Overall great staff👍
Available loan options and process
I had a call regarding Loan options and process. The analyst, A'lexus was very helpful and has went an extra-mile to provide me the details, handle the process with loan officer and provided all the information in a structured manner.
Great branch manager
Our granddaughter had paperwork that required our signature and had to be notarized. Bill Fyfe, the branch manager assisted us today. What a nice person. He was very efficient and personable. He also answered so questions we had concerning another matter. What a great branch we have in Merrimack!
Good customer service
Customer service
The representative was so nice and helpful . Exceptional customer service
DCU loan application
During my recent DCU loan application, Imma was really helpful. She answered my questions, explained what I needed to do, and made the whole process easier. Communication was good throughout, and everything moved along smoothly. I would definitely use this service again.
Customer service rep was very polite…
Customer service rep Chris was very polite , patient and helpful
Jamie!
Jamie was amazing and patient and helped me with my loan, every step of the way. She was extremely kind and knowledgeable and is an amazing rep for DCU. Her customer service skills were 11/10.
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