I have been using Edge for many years now and they are always helpful, professional, and have what I need. The staff are all lovely even Old Ian and his dodgy arm and to top it off they have a young J... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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In these times, it’s very rare to find customer service like you get from Edge BP, I have used them from virtually day one when they opened in Horsham. Always had great rapport with their friendly... もっと見る
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I've used Edge in Chichester many times over the years and found the trade counter and sales staff very helpful, freindly and professional, and above all their prices are second to none. I'd recomme... もっと見る
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The product is superb, OGA60VF] 60 x 18mm x 5m Ogee Architrave Brilliant White Grained This is an exact match for the Residence 9 Range of White grained UPVC Window system. We have an unusual arr... もっと見る
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企業情報
当該企業による記述
Established for over 15 years, Edge Building Products are specialists in supplying low maintenance, high quality uPVC building products for the trade. We have an extensive range and stock holding of window trims, fascias, soffits, guttering, cladding, decking, interior panelling, tools, sealants, fixings, and flashings across our 3 branches. Plus, we have an expert windows and doors team who will work with you to supply top-quality uPVC and aluminium windows, composite doors, bi-folds, sliders and rooflights, all form trusted, leading brands. We offer next day delivery for order placed before 3pm, and free hot drinks at our three trade counters in Horsham, Chichester, and Croydon.
連絡先
Edge Building Products Head Office, PO19 7BJ, Chichester, 英国
- 03450213333
- sales@edgebp.co.uk
- edgebp.co.uk
4.6
優良
147件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
What a well run company this is
2026年8月5日
Edge Building Products からの回答
That's lovely to hear, thank you. We work hard to give our customers the best experience possible, so it's always great when that gets recognised. Thanks for your support and hope to help you again very soon. Best wishes, Sam
Edge Building Products からの回答
Thank you for taking the time to leave a review. We really appreciate your support and are grateful you chose Edge. We look forward to helping you with your next project. Best wishes, Sam
Edge Building Products からの回答
Thanks for your review and for choosing Edge. We really appreciate your support and look forward to helping you again in the future. Best wishes, Sam
I have been using Edge for many years…
I have been using Edge for many years now and they are always helpful, professional, and have what I need. The staff are all lovely even Old Ian and his dodgy arm and to top it off they have a young John Snow ( Kit Harrington ) from game of Thrones working there and its always good talking Dragons and white walkers with him.
2026年7月30日
Edge Building Products からの回答
Thank you for your review and for your continued custom over the years. We're delighted to hear that you've consistently found our team helpful, professional and well-stocked with the products you need.
We really appreciate your support. Best wishes, Sam
Despite a 5 week lead in time
Despite a 5 week lead in time, for a bifold door and window ordered, on the day of the arrival, the window was missing, and after my enquiry was told it was not added to the manufacturer's list so not available, the bi fold door frame was scratched, from the manufacturer, and one pane of glass was smashed in transit, so all in all a totally unsatisfactory experience, I won't be using them again.
2026年7月29日
Edge Building Products からの回答
Thank you for taking the time to leave a review. We're very sorry that your experience did not meet expectations.
As your bifold doors and window were manufactured to your specific requirements, they were produced on a made-to-order basis, which is why the lead time applied. However, we fully appreciate that this does not excuse the issues you encountered upon delivery and can only extend our sincere apologies once again.
Our Bespoke Team have been working closely with both the manufacturer and our operations team to arrange corrective action as quickly as possible.
We appreciate your feedback, as it helps us improve both our processes and the service we provide to customers in the future.
Best wishes, Sam
Great service
After a quick conversation on the phone I ordered online and had the materials delivered next day. Great service and very pleasant people to deal with. Definitely will be using this services again.
2026年6月29日
Edge Building Products からの回答
Thanks for taking the time to leave us such a great review. We're really pleased we could help and we look forward to working with you again soon. Best wishes, Sam
Edge Building Products からの回答
Thanks for taking the time to leave a review. We're really pleased to hear everything went smoothly and that you had a positive experience with us. We appreciate your support and look forward to helping again in the future. Best wishes, Sam
Great service
Great service, kept well informed about my order. Collection was painless and staff very friendly. Product exactly as described and fitted perfectly.
2026年7月2日
Edge Building Products からの回答
Thank you for your fantastic review. We're really grateful you chose Edge and appreciate you taking the time to share your experience. Feedback like this means a lot to the team, and we look forward to helping you again in the future. Best wishes, Sam
Absolutely the best service we have had…
Absolutely the best service we have had in years, a true meaning of great customer service
2026年6月30日
Edge Building Products からの回答
Wow - thank you for such an amazing review! We're incredibly grateful for your support and delighted that your experience left such a positive impression. Thank you for taking the time to share your feedback. Best wishes, Sam
Customer Service
Customer Service is very prompt and friendly priceses are better than other competitors
2026年6月25日
Edge Building Products からの回答
Thanks so much for taking the time to leave such great feedback - its very much appreciated and we hope to work with you again soon. Best wishes, Sam
Delivery was very fast and we get what…
Delivery was very fast and we get what i wanted exactly.
2026年6月24日
Edge Building Products からの回答
Thanks for the great review and for choosing Edge Building Products! We hope to help you again with your next project. Best wishes, Sam
Edge Building Products からの回答
I'm very sorry to hear that your experience on this occasion fell short of expectations. We take great pride in delivering reliable service, expert advice and support to our customers, so we're disappointed to learn that we didn't get things right for you this time.
While there were several factors involved, we understand that the outcome caused inconvenience and frustration, and for that we sincerely apologise.
We genuinely value your business and your feedback. We hope to have the opportunity to work with you again.
Best wishes, Sam
Edge Building Products からの回答
Thanks for the great feedback! We appreciate your business and look forward to seeing you again soon. Best wishes, Sam
Edge Building Products からの回答
Thanks for choosing Edge Building Products and for the great feedback. We hope to help you again soon. Best wishes, Sam
Great Company, Great Products and Great Staff
In these times, it’s very rare to find customer service like you get from Edge BP, I have used them from virtually day one when they opened in Horsham.
Always had great rapport with their friendly staff, no problems with stock, delivery or customer attitude.
My latest order was placed with Lindsay before 2.30pm and ‘hey presto’ arrived early next morning !
If you are looking for a plastic products supplier that is reliable and appears in my experience to have great stock and ‘easy to talk to’ staff, look no further 10/10
2026年6月20日
自発的なレビュー
Edge Building Products からの回答
Thank you so much for your fantastic review and for your continued support since our Horsham branch first opened.
Your kind words mean a great deal to the whole team, and we'll be sure to pass them on. Thanks again for your review, and we look forward to helping with your next project. Best wishes, Sam
The chap on the counter was very…
The chap on the counter was very helpful and got all i needed and the price was very reasonable very good service thank you 😊
2026年5月12日
自発的なレビュー
Edge Building Products からの回答
Thanks for the great review! 😊 We're delighted to hear our team was able to help you find everything you needed. Best wishes, Sam
Outstanding experience all delivered as…
Outstanding experience all delivered as ordered...
2026年4月24日
Edge Building Products からの回答
Thanks for the fantastic review! We really appreciate your support and look forward to helping with your next project. Best wishes, Sam
Edge Building Products からの回答
Thank you very much for your kind review. We're really pleased to hear that you had a positive experience with our team and their reliability. We're very grateful for your business and we truly hope to help you again soon. Best wishes, Sam
Edge Building Products からの回答
Thanks for the kind words Russ, Tristan and the team always enjoy working with you :) Best wishes, Sam
Great service
Very easy to deal with, fast delivery and never any problems with whats been delivered
2026年1月15日
自発的なレビュー
Edge Building Products からの回答
Thanks so much for your kind feedback, it's very much appreciated. Best wishes, Sam
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