Phoned to confirm ETA on the day so no hanging around waiting for them to arrive. Pleasant, polite chap unloaded clean and ready to use portaloo. Monday arranged collection after the weekend and they... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Not toilet related, but a very kind man named Marvin saved my 15-year-old daughter from sexual harassment and theft by a group of migrant men. Hearing what he did brought me to tears. I will certainl... もっと見る
企業が回答しました
On 19Jun26, one of your company vans was involved in a collision with my vehicle. Rather than stopping to exchange details or check on the other party, the driver left the scene. I've had to go throu... もっと見る
企業が回答しました
We have just had two disabled toilets emptied by Mikial (sorry if spelling is incorrect) at Woodlarks Campsite. What an absolute credit he is to your company! He was polite, professional, a total gent... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our mission is to be your choice for sustainable toilet and welfare hire nationwide. We want our customers to recommend us to others and to use our services time after time.
Sustainable. Toilets. Welfare.
当該企業による記述
- oh, we also Empty Septic Tanks!!
- We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.
Guaranteed Next Day Delivery
or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!
連絡先
euro House, CM2 7TA, Chelmsford, 英国
- 0800 61 22 515
- sales@euroloo.com
- euroloo.com
4.3
優良
3165件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Accident with Euroloo's vans
On 19Jun26, one of your company vans was involved in a collision with my vehicle. Rather than stopping to exchange details or check on the other party, the driver left the scene. I've had to go through my own insurer to pursue this, which has meant weeks of delay, hire car costs, and hassle that shouldn't have been necessary. Leaving the scene of an accident is a serious matter, and I'd expect a company with vehicles on the road to have clear standards for drivers involved in incidents. Very disappointing experience.
2026年6月19日
自発的なレビュー
euroloo からの回答
Hello Ashish, thank you for taking the time to leave us a review. We are so sorry to hear about the accident you were involved in with one of our drivers. Please can you contact our transport manager with the details. His email is david@euroloo.com. Once we have received this we can investigate this internally. We are so sorry for any upset caused to you by this.
euroloo からの回答
Thank you so much for taking the time to leave us feedback, we really appreciate it! We're glad to hear that booking with our sales team went smoothly and that you had a great experience with our delivery driver.
Ease of booking and delivery details.
2026年7月14日
euroloo からの回答
Hello Steve, thank you so much for taking the time to leave us a review. We are so glad to hear about the ease of booking your hire and will be sure to share this with the team on your behalf!
Extremely poor customer care or should…
Extremely poor customer care or should I say lack of it. When a Portaloo failed to operate, they refused to take our word for it leaving the entire construction site without a WC for 48 hours, you can image how pleasant that was in 28 degrees. Given our three year relationship I find it rather insulting that they refuse to accept our word and would not resolve the issue without evidence. Needless to say to say we cancelled our contract with immediate effect. And sent them a video of the issue as evidence.
2026年7月13日
euroloo からの回答
Hello Keith, thank you for taking the time to leave us feedback. We are sorry to hear about your recent experience, especially given our three-year relationship. We take these matters very seriously and have passed your feedback directly to our customer service team. We sincerely apologise for the disruption and inconvenience this caused to your site operations.
***DO NOT USE***
***DO NOT USE***
Never use this company.. they’ll deliver a decent toilet .. and if your lucky they may clean it once a month .. you’ll ring them speak to a lovely lady who’ll tell you a pack of lies. It’s been 6 weeks since our last service despite constant calls and requests. It’s been 30+ degrees throughout this period and the Loo has become a health hazard. All neighbours are complaining, the council
Health & safety have been called out and of course no one on site can use the facility. 1 driver has refused to service starting it was a health hazard and another this morning left without attending to
Anything stating that he couldn’t park! This was another lie. DO
NOT USE
2026年7月17日
自発的なレビュー
euroloo からの回答
Thank you for taking the time to leave us a review of your experience, we are sorry to hear about the issues you have faced when hiring from us. We take feedback like this very seriously and will be sure to share this with the wider team on your half. Once again, we are sorry for any inconvenience this has caused.
Needs more frequent service
The portaloo was required whilst we renovated our bathroom, the delivery man was very helpful, but I had to contact Euroloo several times for a service, as you can imagine the smell was awful. When I rang customer service for it to be collected I mentioned that it had only been serviced on 26th June, and again when I asked for collection, not very understanding and didnt want to listen, it's a shame that this side of the company is let down by attitude of staff.
2026年6月1日
euroloo からの回答
Hello Gillian, thank you so much for taking the time to leave us a review. We are so sorry to hear about the issues you faced with regards to servicing the unit. We have shared your feedback with the wider team and once again, we'd like to apologise for any inconvenience caused.
Alin was great
Alin was great. Delivered without fuss. Speedy and efficient service.
2026年7月17日
自発的なレビュー
euroloo からの回答
Hello Clive, thank you so much for taking the time to leave us a review. We are so glad to hear about the excellent experience you had with Alin when delivering your euroloo. We will be sure to share this feedback with the wider team on your behalf.
Never use this company.
Never use this company.. they’ll deliver a decent toilet .. and if your lucky they may clean it once a month .. you’ll ring them speak to a lovely lady who’ll tell you a pack of lies .. they are awful
2026年7月17日
自発的なレビュー
euroloo からの回答
Hi Michael, thank you for taking the time to leave us a review. We are so sorry to hear about the experience you had with euroloo. We have shared the comments you've made with the wider team on your behalf. Again, we'd like to apologise for any inconvenience caused to you by this.
Really friendly quick and easy
2026年7月16日
自発的なレビュー
euroloo からの回答
Hi Nick, thank you for your feedback! We are glad to hear about the friendly, quick and easy service you received. We will be sure to share this with the team on your behalf.
euroloo からの回答
Hi Ryan, thank you for taking the time to leave us a review of your experience. We are so glad to hear it was dropped off first thing for you!
THANK YOU MARVIN EUROLOO
Not toilet related, but a very kind man named Marvin saved my 15-year-old daughter from sexual harassment and theft by a group of migrant men. Hearing what he did brought me to tears.
I will certainly recommend this company to my brother, who works for Kier, as Euroloo clearly hires great people.
2026年7月7日
自発的なレビュー
euroloo からの回答
Hello Emily, thank you so much for taking the time to leave us such a wonderful review. We are incredibly proud of Marvin, he truly went above and beyond and we have made sure to share your lovely comments with him and the wider team. We are so glad he was there to help. We wish you and your daughter all the very best!
Weekend portaloo hire
Phoned to confirm ETA on the day so no hanging around waiting for them to arrive. Pleasant, polite chap unloaded clean and ready to use portaloo. Monday arranged collection after the weekend and they were very helpful and accommodating. Arrived, removed the portloo. Again cant fault the service really helpful, friendly staff. Will def use them again and recommend.
2026年7月4日
euroloo からの回答
Hello, thank you so much for taking the time to leave us a review. We are so glad to hear about your experience with your hire. We will be sure to share this with our team and thank them all on your behalf!
euroloo からの回答
Hello, thank you for taking the time to leave us a review. We are so glad to hear about the quality easy service you received. We will be sure to share this with the whole team on your behalf.
Alin delivered toilet very helpful and…
Alin delivered toilet very helpful and polite
2026年7月14日
自発的なレビュー
euroloo からの回答
Hello Dan, thank you so much for taking the time to leave us a review. We are so happy to hear about the helpful and polite service you received from Alin, we will be sure to share this with him on your behalf!
Exelent job from Alin Gabor very…
Exelent job from Alin Gabor very helpful guy and polite
2026年7月14日
自発的なレビュー
euroloo からの回答
Hi Xheni, thank you so much for your feedback. We are so glad to that you had an excellent service from Alin. We will pass your feedback over to him and the rest of the team. Once again, thank you for sharing this with us!
Super quick and efficient service
Super quick and efficient service, Alin is very good specialist that installed portable toilet very quick, easy and safe. Very satisfied!
2026年7月14日
自発的なレビュー
euroloo からの回答
Hello Mark, thank you for taking the time to leave us a review. It's great to read about the super quick and efficient service you received from our driver Alin. We will share these comments with Alin on your behalf. Once again, thank you your review!
Euroloo unable to offer service
Our septic tank has been emptied successfully without problem for over 40 years. Euroloo say they are unable to empty ours as they are unable to park on our quiet dead end road for "health and safety reasons"
2026年7月13日
自発的なレビュー
euroloo からの回答
Hi Nicholas, thank you for taking the time to leave us a review of your experience. We are so sorry to hear of the issues you've faced regarding us not being able to park and service your tank. We have shared the details of this with our customer service team on your behalf. Once again, we apologise for any inconvenience this has caused.
great service
Sent emai, and they got back to me straight away via email and even followed up with a call. Great service from Charli
2026年7月7日
euroloo からの回答
Hi Olly, thank you for taking the time to leave us a review. We are so pleased to hear about the great service you received from Charli, we will be sure to share this with her and the rest of the team on your behalf!
euroloo からの回答
Hello Ms James, thank you so much for leaving us a review. We are so glad to hear that your service has been very reliable. We really appreciate your feedback and will be sure to share it with the whole team.
euroloo からの回答
Hi Julio, thank you for taking the time to leave us a review. We are so glad to hear about the good quality and excellent service you received. We will be sure to share this with the wider team on your behalf!
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