George Browns ロゎ
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George Browns レビュヌ 

237
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TrustScore 5段階評䟡の4.5

4.4

蟲䜜物卞業者
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5぀星のうち5の評䟡

Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Brown... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Received In Good Condition and been working well. However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and sh... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I visited the Daventry branch this morning to look for a part for our garden strimmer, I didn’t know what it was supposed to look like and only had a photo of the strimmer itself (no model number). T... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Purchased my Stiga ride on lawnmower from them last month, they delivered it to me within 3 days of purchasing! Brilliant service! Thanks

䌁業が回答したした

䌁業情報

  1. 蟲䜜物卞業者
  2. 蟲業サヌビス
  3. 庭園
  4. 敷地管理サヌビス
  5. 芝刈り機修理業
  6. 重機・機械レンタル

圓該䌁業による蚘述

Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

237件のレビュヌ

5぀星
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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 70に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

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(237)

過去12か月のレビュヌ数: 76件

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5぀星のうち1の評䟡

Disappointing delivery experience.

Disappointing delivery experience.

The parcel was eventually found, but it took me 4 days to locate it, causing unnecessary stress, frustration, and a significant waste of my precious time.

FedEx used a contractor who was clearly not properly trained: no delivery photograph was taken, and the parcel was not signed for by me.

However, this situation would most likely never have happened if the seller had actually passed on the delivery instructions I provided when placing the order. Instructions are there for a reason — to ensure the parcel reaches the customer correctly and that the customer has a satisfactory experience.

I appreciate that the company sends thousands of parcels, but that is not an excuse for failing to communicate a customer’s delivery instructions. Attention to detail and conscientious service matter, especially when problems arise.

Unfortunately, this experience has not given me confidence in ordering from this seller again.

2026幎7月28日
自発的なレビュヌ
George Browns ロゎ

George Browns からの回答

Hello,

Thank you for taking the time to leave your feedback. We are pleased to hear that you were able to locate your products, although we completely appreciate how frustrating and stressful the situation must have been.

Our couriers are instructed to obtain a signature upon delivery wherever possible. Unfortunately, we have seen too many occasions where parcels left unattended outside a property have been stolen or gone missing. Requiring a signature is intended to help protect both our customers and ourselves by providing confirmation that the goods have been received.

Based on the delivery information available to us, we believe the driver left the parcel with reception so that a signature could be obtained, rather than leaving it unattended. This follows our delivery policy, which is outlined in the FAQ section of our Shipping of Goods policy.

We fully understand that this did not result in the experience you expected, and we are sorry for the inconvenience and time it took to locate your parcel. While these procedures are in place to help safeguard deliveries, we also expect our courier partners to communicate clearly where a parcel has been left. Your feedback has been noted and will be shared with the courier to help improve future deliveries.

Thank you again for your feedback.

George Browns CS Team

5぀星のうち5の評䟡

Purchased a Stihl Hsa 26 electric hand


Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Browns on their service. Thank you

2026幎7月22日
George Browns ロゎ

George Browns からの回答

Thank you for your kind words :) We hope you enjoy your new HSA26!

5぀星のうち4の評䟡

Received In Good Condition and been


Received In Good Condition and been working well.
However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and showing Stihl boxing so lucky was not stolen.

2026幎7月15日
George Browns ロゎ

George Browns からの回答

Thank you for your kind words. We hope you enjoy your new machine. Our courier partners are very good, however we do rely on them to ensure instructions are followed, and unfortunately we have no control over the individuals.

We are glad your item was received well.

5぀星のうち5の評䟡

Purchased my Stiga ride on lawnmower


Purchased my Stiga ride on lawnmower from them last month, they delivered it to me within 3 days of purchasing! Brilliant service!
Thanks

2026幎6月25日
自発的なレビュヌ
George Browns ロゎ

George Browns からの回答

Thank you for your kind words. We glad you are enjoying your Sitga Ride On :)

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