I LOVE! Smokemart Giftbox!, the staff are fantastic & the special gift buys are the best, I love it so much I could live there! The products are unique & beautiful with great quality & I found I co... もっと見る
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レビュアーのコメントを見てみましょう
False advertising for free shopping but then charged anyway. Staff would not honour it. **Edited ro reply.** Then it should be advertised as such and not come up as free shipping when I add it... もっと見る
企業が回答しました
I was very happy with everything I ordered what I wanted picked same day delivery I got updates about my delivery I got updated when my delivery was here excellent service every was packed fantastic... もっと見る
企業が回答しました
What an excellent company. Ordered on the weekend and was delivered on Tuesday. Great communication and my package was not damaged at all. Highly recommend shopping from Gift Box.
企業が回答しました
企業情報
当該企業による記述
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
連絡先
270 The Parade, 5068, Kensington SA, オーストラリア
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4.6
優良
3767件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I LOVE GIFTBOX!
I LOVE! Smokemart Giftbox!, the staff are fantastic & the special gift buys are the best, I love it so much I could live there!
The products are unique & beautiful with great quality & I found I could buy the items in-store not like all the other retailers whereas they use market place! & Has the audacity to still charge full price when their overheads are minimal.
I Love Smokemart & thank you for the beautiful products 🩷
2026年8月15日
This company is a pleasure to deal…
This company is a pleasure to deal with. Fast and easy transaction and good delivered with care and accuracy.
2025年11月23日
Overall exceptional service
Very prompt delivery and an issue I had with a damage during delivery was resolved within an hour which I consider exceptional after sales service
2026年8月12日
GiftBox からの回答
Hi Joanne, thank you so much for taking the time leave us a five-star review and we’re so pleased to hear you had an excellent service and fast shipping from Giftbox!
GiftBox からの回答
Hi Carol, thank you so much for taking the time leave us a five-star review and we’re so pleased to hear you found our Giftbox website easy to use!
The ease of using the on line shopping…
The ease of using the on line shopping facility. Living in rural area it is difficult to get to the bricks and mortar shop fronts. So it was a great experience to do this online and have it delivered
2026年8月10日
GiftBox からの回答
Hi Bruce, thank you so much for taking the time leave us a four-star review! We’re so pleased to hear that you found Giftbox online shopping experience easy, convenient and delivery that made the experience more accessible for you.
Quick and hassle free
2026年8月12日
GiftBox からの回答
Hi Tanya, thank you so much for taking the time leave us a five-star review! We’re really glad you had a quick and hassle free experience with Giftbox :)
False advertising for free shopping but…
False advertising for free shopping but then charged anyway. Staff would not honour it.
**Edited ro reply.**
Then it should be advertised as such and not come up as free shipping when I add it into my cart. I wasn't even charged the correct heavy shipping fee. I shouldn't have to deep dive the website for policies when it came up saying I had free delivery.
*Edited again*
They have now refunded me.
2026年8月11日
GiftBox からの回答
Hi Carissa, thank you for sharing your experience! Hazel sofa are not eligible for free shipping as it exceeded 20kgs and the cubic dimensions however, as gesture of good will we have processed a refund of the shipping fee :)
Please note; all shipping costs are available on our website.
Pizza Oven
Easy to order, very quick delivery.
Ordered on Sunday afternoon and received it Wednesday morning.
2026年8月10日
GiftBox からの回答
Hi Katherine, thank you for taking the time to leave a five-star review! We're glad to hear you found the ordering process easy and that your Giftbox order was delivered so quickly :)
GiftBox からの回答
Hi Phil, thank you for taking the time to leave a five-star review! We're delighted to hear that you found our Giftbox website easy to use and was well packaged/organised.
Gift Box. Excellent company.
What an excellent company. Ordered on the weekend and was delivered on Tuesday. Great communication and my package was not damaged at all. Highly recommend shopping from Gift Box.
2026年8月10日
GiftBox からの回答
Hi Kerrie, thank you for taking the time to leave a wonderful five-star review your kind words! We're delighted to hear that your Giftbox order arrived quickly with great communication and was well packaged.
GiftBox からの回答
Hi Sonya, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had a fast experience with our Giftbox delivery service :)
thank you guys
2026年7月31日
自発的なレビュー
GiftBox からの回答
Hi Jack, thanks for taking the time to leave us a five-star review! We're really glad you had a good experience with Giftbox :)
Beautiful sofa chair
Beautiful sofa chair, love it for my book room and grandkids love it too.
2026年5月20日
GiftBox からの回答
Hi Jennifer, thanks for taking the time to leave us a five-star review!
We love hearing that our customers love our Hazel sofa as much as we do, thank you for shopping with Giftbox :)
GiftBox からの回答
Hi Jody, thank you for taking the time to leave a five-star review! We’re glad to know you're happy with our sales and quick delivery, thank you for shopping with Giftbox :)
GiftBox からの回答
Hi Georges, thank you for taking the time to leave a five-star review! We’re glad to know the product was as described and well priced, thank you for shopping with Giftbox :)
GiftBox からの回答
Hi Janine, thank you so much for taking the time leave us a four-star review! We’re pleased to hear you received helpful and courteous experience from our Giftbox team:)
Very happy customer
I was very happy with everything I ordered what I wanted picked same day delivery I got updates about my delivery I got updated when my delivery was here excellent service every was packed fantastic in the bag
Very happy with everything
2026年8月7日
GiftBox からの回答
Hi Ashlee, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive experience with our GiftBox Same Day Delivery!
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