I ordered online on the 22/6, my order was delivered 24/6! Great communication throughout, from both Giftbox and the courier. I was sent an email at every stage of the process, from ordering to fina... もっと見る
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Placing order for product went smoothly but delivery left a lot to be desired I use a POBox which was accepted as an address. I assumed shipping was Aust Post as listed. It was only after order com... もっと見る
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Fabtastic, great prices abd fast delivery. My Christmas shopping is already done for the year, thanks Giftbox!
They excellent i often order my smokes for delivery but at the weekend they had trouble with their system and even when i rang they were so lovely and when they got it fixed they were nice enough to... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
連絡先
270 The Parade, 5068, Kensington SA, オーストラリア
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4.6
優良
3630件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fabtastic and fast
Fabtastic, great prices abd fast delivery. My Christmas shopping is already done for the year, thanks Giftbox!
2026年6月19日
I like the product it sells and the…
I like the product it sells and the price at which they sell them for.
2026年7月3日
Delivered the wrong item but they…
Delivered the wrong item but they delivered the right item within a few days very happy
2026年6月16日
GiftBox からの回答
Hi David, thank you so much for taking the time leave us a five-star review! We sincerely apologize for the initial mix-up with your order, but we're so glad we were able to get the correct item to you within a few days. We really appreciate your patience and are delighted to hear you're happy with the resolution from Giftbox customer service.
quick delivery and great item
2026年6月17日
GiftBox からの回答
Hi Corinne, thank you so much for taking the time leave us a five-star review! We’re really glad that you loved the product and quick delivery :)
I ordered the heated clothes rack but…
I ordered the heated clothes rack but you sent everything but that and only gave me half the money back. Pretty disappointed in that
2026年7月1日
GiftBox からの回答
Hi Lillian, I'm sorry for the disappointment. The heated clothes rack was unfortunately out of stock at our warehouse. The full amount for the heated clothes rack, $64.99, was refunded back to your original payment method. If you're only seeing a partial refund at the moment, please let us know and we'll be happy to look into it for you.
Great customer service and click and…
Great customer service and click and collect was quick and easy
2026年6月14日
GiftBox からの回答
Hi Bettina, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a great experience with GiftBox customer service and Click and Collect was quick and easy :)
I made a online order and it was very…
I made a online order and it was very easy and convenient.
2026年6月30日
GiftBox からの回答
Hi Julie, thank you for taking the time to leave a five-star review! We're so glad to hear you found Giftbox online ordering process easy and convenient.
GiftBox からの回答
Hi Samantha, thank you for taking the time to leave a five-star review! We're so pleased to hear you were happy with the fast delivery and that our product descriptions matched what you received. It's wonderful to know you loved our Giftbox products too :)
Easy to use and order 😊
2026年6月30日
GiftBox からの回答
Hi Stacy, thank you for taking the time to leave a five-star review! We're glad to hear you found the Giftbox website easy to use and order :)
Fast delivery
Fast delivery, product was exactly as advertised. Kept informed about tracking.
2026年6月29日
GiftBox からの回答
Hi Tracey, thank you for taking the time to leave a five-star review, we're delighted to hear your Giftbox order arrived quickly, the product was exactly as advertised, and that you found the tracking updates helpful.
GiftBox からの回答
Hi Lita, thank you for taking the time to leave a five-star review and your kind words, we're thrilled to hear you found the shopping experience quick and easy, and that you loved our Giftbox range.
delivery service is letting you down
2026年6月29日
GiftBox からの回答
Hi Carol, thank you for your feedback. We're sorry to hear your delivery experience wasn't up to standard. While the delivery was handled by a third-party courier TGE, we understand that reflects on us too. We will share your feedback with Team Global Express.
Seamless and quite readily available
Seamless and quite readily available. It was a fairly quick delivery as well.
2026年6月29日
GiftBox からの回答
Hi Gowri, thank you for taking the time to leave a kind five-star review and we're so glad to hear you found the ordering process seamless and that your delivery arrived quickly. Thank you for shopping with Giftbox :)
GiftBox からの回答
Hi Clive, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a fast experience with GiftBox Click and Collect!
GiftBox からの回答
Hi Colin, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a friendly and quick experience with GiftBox Click and Collect!
Super quick click n collect service
Super quick click n collect service. Friendly and had my package ready - no going faffing around in the back (K-Mart!!!!)
2026年6月26日
GiftBox からの回答
Hi Tony, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive and quick experience with GiftBox Click and Collect!
Delivery speed exceeded expectation
Products were dispatched within 2 days and arrived on my doorstep 1 day after that
2026年6月10日
GiftBox からの回答
Hi Austin, thank you for taking the time to leave a five-star review! We’re thrilled to hear that your Giftbox order arrived so quickly :)
What I wanted was actually in my local…
What I wanted was actually in my local store that I didn’t know was in my town. Lady that served me was lovely and polite. Whole experience was quick and easy and the special price was even better.
2026年6月26日
GiftBox からの回答
Hi Kay, thank you for taking the time to leave a five-star review! We're delighted to hear you found exactly what you were looking for at your local Giftbox store. It's great to know our team member made such a positive impression with friendly, quick and easy service.
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