Unfortunately a shower tray was defective (bulge in the surface). But giving 4 stars because as soon as I contacted them (with photographoc evidence) a replacement was dispatched the next day. Every e... ãã£ãšèŠã
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Dealt with Newcastle branch , contacts were Chris and Tony . We had an issue with a previous order which got sorted . We got great advice when choosing our doors , they had the newest specificatio... ãã£ãšèŠã
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The advice and guidance given by Andy and Jody have made our bathroom build a Delight. I would have no hesitation in returning to them for further projects. Friendly and knowledgeable and both really... ãã£ãšèŠã
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Firstly the company is real and based in UK Secondly they have got customer service and landline number with human on the other side, not a chatbot. Since order in the basket until delivery every st... ãã£ãšèŠã
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National Plastics ã«ã€ããŠ
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Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
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Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, è±åœ
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4.5
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Unfortunately a shower tray wasâŠ
Unfortunately a shower tray was defective (bulge in the surface). But giving 4 stars because as soon as I contacted them (with photographoc evidence) a replacement was dispatched the next day. Every email to customer service (sent out of hours) was responded to before 10AM the next day
2026幎8æ14æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service
Great service. Quick delivery and the goods arrived in perfect condition thus allowing timely completion of my project.
2026幎8æ20æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy ordering
Easy ordering, delivery as advised before ordering and the guttering I ordered was exactly what I hoped for!
2026幎8æ17æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good quality and fast delivery!
2026幎1æ23æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Not a company I would recommend to giveâŠ
Not a company I would recommend to give your money too, honestly....
I placed an order on the 29/7/26 and cancelled it by email on the 31/7/26 along with requesting a refund.
I requested an update on the 4/8/26 regarding my refund after receiving no previous response to my last email.
The company tried to deliver the previously cancelled order on the 5/8/26 which I refused.
I've emailed on the 5th and 10th August for an update regarding my refund and I'm still yet to receive a response (18th August)
I've also tried ringing them on multiple occasions and they never answer the phone, an automated response just informs you to email them.
This is a company I wouldn't ever use again.
I'm now passing this refund issue on to my credit card company to deal with.
2026幎8æ18æ¥
National Plastics ããã®åç
Good morning,
I am really sorry you haven't had a refund. I have searched our records and can see your email trigger our security as a suspicious message. I had tried to call as did the delivery branch when the order was refused.
I will get this sorted today for you.
Regards
Customer Services
Order short, not for the first time.
Ordered 38 brown ogee gutter brackets ( along with many other items ) only 35 were delivered, luckily I over ordered, as itâs too much hassle to get them replaced, this is not the first time an order has been short.
Why on earth local depots donât stock these items or at the very least be able to order them for you is beyond me.
2026幎8æ14æ¥
National Plastics ããã®åç
Good morning,
I am so sorry. I will make the branch manager aware to make sure this doesn't happen again. I have in the meantime refunded you for the missing brackets.
Regards
Customer Services
good looking quality panels at aâŠ
good looking quality panels at a reasonable price.
Most importantly, it is refreshing to see a manufacturer and supplier actually pack the product properly to avoid any damage in transit. Hopefully they will be long lasting when installed
2026幎8æ14æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Sample wasnât what was requested
Sample wasnât what was requested
If you could send me the black and white marble sample pls
2026幎8æ13æ¥
National Plastics ããã®åç
Good morning,
I am really sorry. Would you like me to ask the warehouse to send the correct sample out to you. Again my apologies I was not aware.
Best Regards
Customer Services
Great Service & Price
As an installer used national plastics before for shower panels, great service & price
2026幎7æ29æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service 5stars
2026幎8æ12æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Fast delivery and delivered with care
Fast delivery and delivered with care. Great service thankyou
2026幎8æ11æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy ordering process
Easy ordering process.
Got an order confirmation email but no dispatch notification.
Delivery driver was very accommodating though.
2026幎8æ10æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Driver very helpful
2026幎8æ4æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Everything went well with the orderingâŠ
Everything went well with the ordering and delivery of the product- but the advice i received from Dave Osbourne technical director at Swish was excellent!
2026幎8æ7æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service,great quality
Great service,great quality, great price & fast delivery. Highly recommend.
Many thanks.
John.
2026幎7æ31æ¥
National Plastics ããã®åç
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Poor Service and dispatch
The only reason Iâve given you two is because a person in your support team in head Office phone me back every time to try and help me your delivery service is poor the time you take to deliver is extremely bad. You need to look at your infrastructure and your connectability between your website and your dispatch team.
2026幎8æ7æ¥
National Plastics ããã®åç
Good morning ,
Thank you for your review.
I am sorry that it took a little longer than normal. The branch had been waiting for the delivery but this did not come. I did switch it the warehouse who did get it out for you the same day. As discussed yesterday the delivery company had tried to deliver Monday but they couldn't find the house.
I do hope now you have your order everything will look amazing when done.
Best regards
Customer Services
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