Both Lee and John are great guys very customer focussed. No hard sales Nothing is a problem for them they do everything to support and re assure you with the transition and also very heloful with an... もっと見る
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Needed storage for our house move and renovation. O Brian’s were very helpful and did everything they could to make things run smoothly. Easy transaction and self explanatory, rolling contract... もっと見る
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We have had the pleasure of using O'Brien Self Storage on numerous occasions over the years. Units are always clean, secure, tidy and generous in size. The service received has also always been... もっと見る
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We have used O'Brien Self Storage on many occasions and always find their service to be first Class. Storage units are easily accessible, clean, secure and generous in size. The helpful team are... もっと見る
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企業情報
当該企業による記述
O’Brien Self Storage – Storage Made Easy At O’Brien Self Storage, we make storing your belongings simple, secure, and stress-free. Whether you’re decluttering, moving home, or need extra space for your business, we’ve got a storage solution to suit your needs. Our sites across the North East are fully secure, with features such as CCTV, PIN-code access, and well-maintained units, giving you peace of mind that your items are safe. We offer a variety of unit sizes, from small rooms for personal items to large containers for larger loads, all at great value. We pride ourselves on friendly, helpful service. Our team is always on hand to answer questions and make sure your storage experience is as smooth as possible. With easy online booking and flexible rental options, O’Brien Self Storage truly makes storage easy.
連絡先
O'Brien Self Storage, SR5 3JN, Sunderland, 英国
- 01915374236
- sales@obrienselfstorage.co.uk
- obrienselfstorage.co.uk
4.7
優良
26件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
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Great Customer Service
Both Lee and John are great guys very customer focussed. No hard sales Nothing is a problem for them they do everything to support and re assure you with the transition and also very heloful with any queries whilst renting. Genuinely decent, knowledgeable and helpful.
Facility and container secure and clean
Highly recommend.
2026年5月14日
自発的なレビュー
O'Brien Self Storage からの回答
Hi Ryan,
Thanks for taking the time to leave such a great review; it’s really appreciated.
We’re really pleased to hear that Lee and I were able to support you through your move-in and make the process straightforward and reassuring. We always aim to keep things simple and be available whenever customers need us, so it’s great to hear that came through.
It’s also good to know you found the facility secure and clean.
Thanks again for recommending us.
Kind regards,
O’Brien Self Storage
O'Brien Self Storage からの回答
Hi Steven,
Thanks so much for your kind words! We’re glad you’re happy with your container and appreciate you taking the time to leave a review. Thanks John
So easy to arrange brilliant service…
So easy to arrange brilliant service never known anything so smooth will use again
2026年3月25日
自発的なレビュー
O'Brien Self Storage からの回答
Thank you for your review. I'm glad everything worked well for you and that the process was smooth. We really appreciate your feedback. Thanks again John
very reliable very easy to sort out…
very reliable very easy to sort out with staff very polite and helpful would highly recommended .
2026年3月24日
自発的なレビュー
O'Brien Self Storage からの回答
Thank you, Louise, for the feedback. We're pleased that everything was easy to arrange and that our staff looked after you. - John
Excellent secure facility 24hr…
Excellent secure facility 24hr security. Bone dry immaculately clean container.
2026年3月18日
自発的なレビュー
O'Brien Self Storage からの回答
Thank you for the great feedback. We're pleased that the security and cleanliness met your expectations. Thanks again for choosing us. - John
Perfect size
Perfect size storage for furniture whilst in between properties. Everything stayed clean and dry.
Easy access whenever I needed it! Fair pricing too
2026年3月8日
自発的なレビュー
O'Brien Self Storage からの回答
Thank you, Sharon, for your kind review. We're glad everything worked well for you while you were between properties. Thank you for choosing us, and we wish you all the best in your new place. - John
Can not fault !
From arranging access, to leaving the site… everything from communication to friendliness of all staff was 100%.
The site is well spaced, so no issues getting to container.
2026年3月5日
自発的なレビュー
O'Brien Self Storage からの回答
Thank you for the great review.
Good to hear everything went so smoothly.
Thanks for choosing O’Brien Self Storage, and we are here if you ever need us again. Thanks
Open all year 24/7 even Xmas day give…
Open all year 24/7 even Xmas day give deposit back asap absolutely no problems would recommend to anyone wanting a storage container
2025年12月31日
自発的なレビュー
O'Brien Self Storage からの回答
Hi David,
Thanks for leaving a review :) much appreciated. Glad everything went smoothly for you, especially with access and the deposit return. Good to hear it all worked as it should.
All the best,
O’Brien Self Storage
Excellent storage solution
Really easy to set up and a range of sizes of storage. Facility very clean and plenty of trollies to use. Staff friendly and helpful. Location very good and access excellent.
2026年1月5日
自発的なレビュー
O'Brien Self Storage からの回答
Hi Amanda,
Thanks for the great review. We’re glad you found everything easy to set up and that the facilities and access worked well for you. Really appreciate you taking the time to share your experience.
Thanks again,
O’Brien Self Storage
Brilliant.
Absolutely brilliant. Fantastic support and thoroughly professional in ll aspects. Cannot recommend highly enough. Thanks to all.
2026年2月5日
自発的なレビュー
O'Brien Self Storage からの回答
Hi Geoff,
Thanks very much for the kind words. We’re really pleased you were happy with the service. As a small team, it means a lot to hear this.
All the best,
O’Brien Self Storage
Very easy to arrange
Very easy to arrange, easy to enter site and no problems with container. Once we had finished storing our stuff our deposit was returned quickly.
2025年12月14日
自発的なレビュー
O'Brien Self Storage からの回答
Hi Brian,
Thanks very much for the 5-star review. We’re really pleased to hear everything was easy to arrange and that access to the site and container was hassle-free. Great to know the deposit refund was returned quickly too.
Thanks again for choosing O’Brien Storage — it’s much appreciated.
Same day booking
Same day booking, very easy to deal with and very helpful! Would happily use again if moving house again. Deposit and extra owed money refunded promptly. 5*
2025年12月18日
自発的なレビュー
O'Brien Self Storage からの回答
Hi Tom,
Thanks for the great review ⭐
We’re happy we could help with a same-day booking and make things straightforward for you. It’s also good to hear the refunds were handled promptly. We’d be more than happy to help again if you ever need storage in the future.
All the best,
The O’Brien Storage Team
Situated in a convenient and very secure location.
Situated in a convenient and very secure location. The containers are clean, new, the doors open and close easily
2025年12月5日
自発的なレビュー
O'Brien Self Storage からの回答
Thank you, Paul. We’re glad you found the site secure and convenient, and that the containers are clean and easily accessible. Thanks for choosing O’Brien Storage and for leaving such positive feedback.
Good experience
Big thank you to John and Lee who go above and beyond to help.
Excellent service
2025年12月2日
O'Brien Self Storage からの回答
Thanks so much for the review. Really appreciate the kind words — it means a lot to hear that Lee and I have been able to help and that the service has been excellent.
Thanks again for choosing us.
John
Excellent storage facility
Super easy to work with these guys. Nothing was a problem for them. Good facilities at the storage warehouse.
2025年12月2日
O'Brien Self Storage からの回答
Hi Sharon,
Thanks for taking the time to leave a review. Really pleased to hear everything was super easy for you and that the facilities worked well.
If you ever need anything, we’re always here to help.
Thanks again,
John
John who runs the storage is a cracking…
John who runs the storage is a cracking bloke ...very helpful ...
Couldn't ask for anyone better to run the place ...
Although I had to give my unit up for health reasons at the time ...I would go back there no bother if I needed to
2025年12月2日
O'Brien Self Storage からの回答
Hi Michael,
Thanks so much for the really kind words — it means a lot. I’m glad we were able to help while you were with us, and I’m sorry to hear you had to give the unit up for health reasons.
You’d be more than welcome back any time if you ever need storage again.
Thanks again,
John
SECURE AND WELL LOOKED AFTER INTERIOR…
SECURE AND WELL LOOKED AFTER INTERIOR STORAGE WITH FLEXIBLE ACCESS
2025年12月2日
O'Brien Self Storage からの回答
Hi,
Thanks for leaving a review. Really glad to hear you felt the indoor storage was safe, well looked after, and easy to get to when you needed it.
If you ever need us again, give me a shout.
Thanks,
John
Great facilities and location right…
Great facilities and location right next to A19.
Staff are very helpful goes the extra mile for you
2025年11月28日
自発的なレビュー
O'Brien Self Storage からの回答
Hi Rob,
Thanks for the review. Great to hear you’re happy with the facilities and the location — being right off the A19 is definitely handy.
Appreciate the kind words about the team, too; we always try to go the extra mile.
Thanks again,
John
Six Years of Excellent Storage and Support
We've been a client of O’Brien Self Storage for around six years now, and they’ve been excellent from day one. Their pricing is very reasonable for the quality of the site, which is always well maintained. Any issues have been sorted promptly and professionally.
It’s been good to see the company investing in the site over the years. The upgrade work has always been carried out thoughtfully, and we’ve never been inconvenienced by it. John Hibberd has been a great point of contact, and his team are consistently helpful. On several occasions we’ve phoned at short notice needing extra storage, and the team have always come back quickly with a practical solution.
I’d happily recommend O’Brien Self Storage as one of the most professional storage providers in Tyne & Wear.
2025年11月27日
自発的なレビュー
O'Brien Self Storage からの回答
Hi Simon,
Thanks so much for taking the time to leave such a detailed review. We really appreciate you being with us for about 6 years—it means a lot.
Great to hear you’ve found the site well-maintained and the pricing good value, and I’m glad any issues have been dealt with quickly. We’ve put a lot into upgrading the site, so it’s brilliant to know it’s been noticed without causing any disruption.
Thanks as well for the kind words about the team and me. We’re always happy to help, especially when you’ve needed extra storage at short notice.
Really appreciate the recommendation — it genuinely makes a difference.
Thanks again,
John
Great experience from the outset
Great experience from the outset - really great people to deal with and the facility is excellent. We opted for indoor storage and they couldn't be better - total peace of mind, hence the 5 stars.
2025年11月7日
自発的なレビュー
O'Brien Self Storage からの回答
Hi Matt,
Thanks so much for the great review. Really pleased to hear you had a smooth experience from the start and that the indoor storage has given you total peace of mind.
Appreciate the 5 stars and the kind words about the team; it means a lot.
If you ever need anything at all, just let us know.
Thanks again,
John
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