Restaurant.Lighting レビュー 

Warning, stay far away from this cheating company. They cheated me for more than €300 🤬

These stair motion lights are fantastic,they make me feel completely safe going up and down the stairs, especially when my hands are full and I can’t switch on the main lights.

After receiving my chandelier, I noticed one of the crystals was chipped. I contacted customer service, and they were so apologetic. They sent a replacement crystal immediately and even included a small discount for the inconvenience.

Fantastic service! My order arrived ahead of schedule.

Ordino due lampade da tavolo ma ne arriva solo una, sollecito più volte e mi dicono che il pacco e’ stato smarrito e che avrebbero provveduto a spedirne un altro. E’ passato un mese e non ho ricevuto nulla nonostante l’ultimo sollecito questa mattina. Ormai non penso che mi arriverà nulla. Sono dei truffatori. Non acquistate da loro.

The table lamp works as well as described. Portable and bright.

Happy with my lamp, the customer service team answered my question about brightness adjustment function very quick! Would buy from this store again.

Køb ikke!
Lampen er aldrig leveret på trods af utallige henvendelser!
Billige kinesiske lamper, der kan købes til mindre end 1/10 del af prisen på Alibaba, selvom de reklamere med at være skandinavisk design.
De lyver og prøver at snyde.
Creative.Lighting er samme firma. Hold dig langt væk!

Don't buy!
The lamp was never delivered!
Cheap Chinese lamps that can be bought for less than 1/10 of the price on Alibaba, even if they advertise to be Scandinavian design.
Poor communication.
They lie and try to cheat.
Creative.Lighting is the same company.
Stay far away!!

I love my touch sensor table lamp! The battery lasts long, and the design is minimalistic. Only wish it charged a bit faster.

Great table lamp. Timely delivery, true to the advertisement. Helpful customer service.

ho effettuato l'ordine in data 07/02/2025 lo stesso dopo molteplici solleciti non è mai arrivato. ho chiesto immediato rimborso ma mai avvenuto, rispondono traccheggiando e cercando di perdere tempo, il corriere ha smarrito il pacco, provvederemo ad effettuare una nuova spedizione ecc ecc morale della favola, soldi mai arrivati e prodotto probabilmente mai spedito. Evitatelo assolutamente!

Billigstes Material - kann nur von einer Bestellung abraten!!!!

Love their selection of industrial style light bulbs

AVOID!!
I would like to draw your attention to some socalled "Shops" on IG that sell a cheap ripoffs of designer lamps like the "Wick" candlestick lamp. These are socalled "Drop-shippers" from China, that sell cheap ALI/Temu quality under the guise of being either based in Sweden or in NL. Restaurant.Lightning (so called based in Sweden) Ambiance-Verlichting (so called based in NL) and Creative.Lightning_. It is very frustrating to connect with any of these, they either do not react at all (Restaurant.Lightning), or keep stalling, by sending multiple emails (AmbianceVerlichting). Pls read further on Trustpilot for reference. Avoid at all costs! If there is a problem you will probably loose the money you payed for these phony products!

UPDATE: 07 Feb. 2025: Contacted Klarna for a refund but to no avail at this point. They seem to have had contact with this webshop, and Klarna received proof that the item was sent. But when I send them an email, they do not react. I wrote them I wanted to cancel my order, they did not react. I wrote them I would refuse the parcel at the door, they did not react. So I refused the parcel at the door and it went back to them, but they've never let me know if they had received it, off course, what else is new with these criminals! There is no returnaddress on the shippinglabel (very clever) only *****, so I have no proof really it was sent back to them, only the shipping-code. Klarna paused my payment again, so let's see what happens next! AVOID at all costs, or you loose your money if there is a problem!

UPDATE: 18 Feb. 2025
Finally received an answer from the shop. They want to do a re-delivery and then I can send the parcel back to them! Now, if they can re-deliver they know the location of the parcel, as they first stated it would be in a location close to my address and after a certain time will be destroyed.
I replied that I don't want a re-delivery but want my money back. Since they are lying about the location of their webshop, it is not in Sweden but in China, I think I am, by law, not beholden to anything they state in their policies. There are also discrepancies in their refund policies, as required by law.
Will update when I know more!

Update: 20 Feb. 2025
This morning I found out that this webshop changed it's name, at least in the Klarna App from Restaurant.Lightning to Nordic Empire AB.
Contacted Klarna again, they paused my payment again and they will look into it, again. If this goes on like this I'm going to go to my lawyer.
AVOID AT ALL COSTS!

N'achetez pas dans ce magasin ! J'ai commandé une guirlande solaire mais on m'a envoyé une guirlande à piles à la place. J'ai envoyé un e-mail au service clientèle pour demander un retour ou un remboursement, mais je n'ai pas reçu de réponse. J'ai envoyé sept courriels au cours des dernières semaines et je n'ai toujours pas reçu de réponse. Je sais qu'ils reçoivent normalement mes courriels puisqu'ils m'ont répondu rapidement au sujet de la livraison. Cette société (basée en Chine et non en Scandinavie) est une arnaque et me déçoit énormément. Ne soutenez pas ces gens !

I purchased a Nordic candlestick light as a gift for my wife for Christmas. It was delivered on 11/14/24 and first used on 12/25/24. It was used once, then suddenly died and will not charge. The company has not responded to any emails. I would avoid this company. As others have noted, the products are shipped directly from China.

Do not use this company, products come from China. They are not UK based if you don’t like it returns are a total nightmare! You have to find the unique tariff code and the recipients tax code , enough said. Avoid

Da Ganze hat nichts mit Skandinavien zu tun. Die extrem billigen Plastiklampen kamen direkt aus China, haben gerade mal 2 Stunden geleuchtet und sind schon defekt. Die Gewinnspanne für das Unternehmen scheint hier klar im Vordergrund zu stehen.

Do not order from this company. I ordered two rechargeable lamps for a total of $160.00 US. I got a notice package sent then tracking system did not change for over a week. I contacted vendor and got a glib response with no indication of delivery. A week later, the tracking system had not changed. I contacted the vendor several times that week with absolutely no response. I then cancelled the order — still no response. Following that I contacted my bank to file a fraud claim.

"Sent the wrong item and doesnt respond to emails."

sorry the problem was my email, not thier customer service.

negative review changed to positive review