A thorough, comprehensive bike fit with Salvatore. Everything was explained well and I found the whole experience very valuable. I wasn't expecting to have to purchase new shoes and inserts so that wa... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered via online on Wednesday, arrived in shop on Friday and saddle fitted perfectly to my specifications by Finn and Mathew on a busy afternoon before the Bankhols w/e. The Kask helmet was the righ... もっと見る
Purchased my first pair of Universal Colours Mono Bib Shorts 2.0 - UC Navy - L I'm 195 cm tall and 71 kg these fitted with just the right compression in the legs and pad narrow and comfortable. Bib s... もっと見る
Salvo is the best example of Customer service you could have. He deserves a pay rise or bonus as he is the reason I will come back to Sigma Sports again. Salvo went above and beyond to accommodate... もっと見る
企業情報
当該企業による記述
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
当該企業による記述

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
連絡先
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, 英国
- 0333 006 8833
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great knowledge and customer service
James was great. He answered all of my questions in order to find the right bike and fit for me. Nothing was too much trouble. He took the time to understand the type of cyclist I am and what I need from a bike and used his excellent knowledge to show me various options and talked me through them clearly.
An excellent service with the personal…
An excellent service with the personal touch. Thank you Milo and the team.
Good choice, quality and price
Clear description of wide range of choice. Straightforward reservation and notification of availability. Good quality and price. Efficient, friendly service.
I had an issue with a voucher
I had an issue with a voucher, it was sorted straight away and a new one issued
Good service
Easy to order and received the goods quickly. I am also very pleased with quality of the product.
Finn was super helpful offering to find…
Finn was super helpful offering to find a number of fasteners for my crank. Will definitely come back
Salvatore was fantastic
Salvatore was incredibly knowledgeable, extremely thorough and seemed to genuinely care that I got the best out of him and the experience as possible.
Service
It was my second time to purchase here, very satisfied with the service and helpful staff.
I had a problem with tyres
I had a problem with tyres, I spoke with a Marc Tidon who could not of been more helpful. He emailed me with a list of tyres and links to each of what he thought would suit my DT Swiss deep rim wheels. I went for the Pirelli P-Zero RS Race 700 x 28 and they are perfect. What great personal service and would recommend Sigma Sports highly.
Ordered goods online & notified when…
Ordered goods online & notified when ready to collect from the Hampton Wick store, very friendly staff as always, will be purchasing again.
回答に AI 支援を利用する場合があります詳細を表示
Still awaiting delivery
Still awaiting delivery, even though I paid for quick delivery.
No help at all on Royal Mail email !
Apparently my goods are in Northern Ireland why
Going give it another day , then claim a refund ‘

Sigma Sports - Hampton Wick からの回答
Top Marks
Brilliant service from Mark.
The shop was busy and he skilfully juggled 5 customers with very different needs in multiple languages. Mark patiently helped me find the perfect shoe. Also hilarious.
I had a really really bad experience in this shop a couple of years ago, but my faith was restored today.
Top-tier customer service, from start to finish
I've had the best experience purchasing a new bike at Sigma Sports, from start to finish. It began with a consultation that helped me focus on what I actually wanted to get out of cycling. As a novice, I had so many questions, and the communication after that consultation was brilliant — the guidance I received played a crucial role in narrowing down the options and steering me towards the bike and accessories I ended up buying: a Pinarello Grevil F1 gravel bike. After a few months of riding, I was able to book the bike into the workshop for some adjustments, and that experience was just as good: fantastic customer service, spot-on work, and completed quickly. I now own a bike that's an absolute joy to ride and feels completely dialled in. A big thank you to Mathew and Dom at the Hampton Wick store for helping me on my cycling journey. I'd wholeheartedly recommend Sigma Sports to anyone starting out in cycling.
Your service fell below my…
Your service fell below my expectations. Considering how long you have had my bike and the ongoing discussion with the claims management company

Sigma Sports - Hampton Wick からの回答
That place is busy at 9:15am on a…
That place is busy at 9:15am on a Friday. That says a lot.
Great service from your very busy…
Great service from your very busy mechanic today. He skilfully fixed my brakes despite there being confusion over my appointment, he made the time despite his very busy workload. Thank you.
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







