Thornley Groves Estate Agents レビュー 

Thornley Groves estate agent was very professional and prompt in dealing with all issues I had throughout my tenancy. Moving in at the start of tenancy and moving out at the end of tenancy was smooth and devoid of stress. They promised to refund my tenancy deposit within 5 working days after I moved out and I got it in 2 working days. I am absolutely happy with their services.

At the end of a student tenancy damage was found to a basin. Money for its replacement had to be sought from the deposit. The tenants had been decent so I had no desire to be punitive - seeking a reasonable contribution. Jason Wilson (Thornley Groves) was supportive, sensible in his proposal for a proportionate sum and robust in the face of pushback. He kept me informed throughout and - in the end - delivered a result appropriate to all parties. Thank you!

I had a great experience with Thornley groves from start to finish. The team was professional, friendly, and always quick to respond to any questions I had. They kept me informed throughout the entire process and made everything as smooth and stress-free as possible.

I really appreciated their honesty, attention to detail, and willingness to go the extra mile to ensure everything was handled efficiently. Their excellent customer service and dedication made a real difference.

I would highly recommend Agency House to anyone looking for a reliable and professional agency. Thank you to the whole team for your hard work and outstanding support!

Lucy Clegg:
Re: 41 Little Bolton Terrace-
A swift response to my request and a quick settlement.
Helpful and pleasant.
Thankyou.

Karen made me us feel very welcome she explained everything perfectly and made us more eager to want The house !! Thank you so much Karen !

Thankyou Karen Filson, for hosting an amazing house viewing at M8 today for me and my family!

I appreciate the support, thankyou !

We viewed a property with them. Kelly McDermott was our agent who showed us around. Great communication to begin with. She was on time. She had full knowledge about the property and answered all our questions. She was very friendly to talk to. It felt as if the owner themselves are showing us around.

I recently had a reason to correspond with Lucy Clegg, a Senior Relationship Manager at Monton Green, Eccles, she was polite and helpful, prompt in replying with a clear explanation and leaving it that if I needed any more assistance to not hesitate to get in touch. Happy with my experience.

I had a very positive experience and would highly recommend. Communication was excellent throughout the process.
I always felt informed and supported, there is great professionalism and dedication from the team.
It all made the sale of my property a smooth and successful experience.

I like to thank Keagan for helping me resolve an ongoing issue at the rental/agency for a year. He is an asset to the business
We spoke in person and he listened to suggestions. The response was fast along with a reasonable quote from a contractor.
I received pictures and updates which was useful and reassuring.

Thank you Thornley Groves......Thank you Jeovely Maiotuka .....

Katie Garner has managed three properties on my behalf over the last seven years and has always been proactive and reliable, especially with complicated issues around maintenance and difficult tenants. It's been much appreciated and I would definitely recommend!

I recently viewed a rental property with Emma Slabbert and just wanted to leave a review to say how lovely she was throughout the whole process. She was friendly, welcoming and easy to talk to from the moment I arrived. She gave me plenty of time to look around, answered all my questions honestly and never made me feel rushed.

The viewing was a really positive experience thanks to Emma, and she made me feel even more excited about the property. Thank you for all your help!

Katie is alway super helpful whenever we have any questions/queries. I always know I know I am in good hands!! Huge thanks—definitely recommend!

Thornley Groves have managed our Apartment in Manchester (XQ7) for over 16years
Our current property manager Katie Garner has always been there to respond to our queries or issues in good time by phone: emails.
Very happy with the services provided by her and her team. Thank you

Unfortunately, my experience wasn't a positive one. Communication was poor, as it was difficult to get through by phone, and my viewing was cancelled just 40 minutes before it was due to take place. While I understand that things can happen, more notice and better communication would have been appreciated.

Kent and Katie are extremely capable at their jobs and they always go above and beyond to help out.

karen done a amazing job with the viewings!
very informative and answered all our questions

Karen was very helpful showing us the property, supplying us with the information we need.

"Outstanding, proactive, and super-efficient service from Thornley Groves!"
I had a fantastic experience working with Emily Guy and Antonia Litter at Thornley Groves (Altrincham branch).
Right before the tenancy move-in date, we ran into a tight timeframe getting the formal Consent to Let from our building management company. Emily went above and beyond - she proactively suggested contacting the management company on my behalf, guided me through providing authorisation, and immediately picked up the phone to follow up with them. Thanks to her amazing initiative and speed, we received official written confirmation within just a few hours, ensuring the tenants could check in right on schedule without any delay!
Emily and Antonia are both incredibly professional, helpful, and reassuring to work with as a landlord. I couldn't have asked for a better team to handle my property. Highly recommended!