Van was ready on time. Checking in on line was helpful and positive and staff were great. Pickup was easy with all options offered. The vehicle was reasonably clean and relatively equipped for our... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our experience with Apollo was great from start to finish. The service was fast, efficient and everyone we dealt with were super helpful, friendly and polite. The camper was also great. It was fitt... もっと見る
企業が回答しました
Familiarisation, on boarding, admin was all simple and fast. Van was clean and mostly worked well, however wear and tear was evident with cupboard door falling off and excessive noise and squeaks whil... もっと見る
企業が回答しました
Great experience. Better if we could have a little carpet in front of the bathroom area and also a proper guide that includes everything even how to turn on the air flow on top of the gas stove and ho... もっと見る
企業が回答しました
企業情報
当該企業による記述
Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
連絡先
740 Port Wakefield Road, 5107, Parafield Gardens, South Australia, オーストラリア
- 1800 810 117
3.7
まあまあ
6件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good experience into The Red Centre.
Van was ready on time. Checking in on line was helpful and positive and staff were great. Pickup was easy with all options offered. The vehicle was reasonably clean and relatively equipped for our needs. Mechanically it was trouble free. Everything worked as was expected. We felt there could have been more utensils, plates, bowls, linen etc instead of just 2 of each item. The vehicle return process was a smooth and positive experience.
2026年5月5日
Apollo Motorhome Holidays - Adelaide からの回答
Hi Robyn, thank you so much for your review. It's great to hear everything went smoothly and that you enjoyed your trip to the Red Centre. We will pass on your suggestion regarding more equipment in the camper.
Our experience with Apollo was great…
Our experience with Apollo was great from start to finish. The service was fast, efficient and everyone we dealt with were super helpful, friendly and polite. The camper was also great. It was fitted out with everything we needed for a week along the Victorian Great Ocean Road and was so easy to drive and set up, not to mention very comfortable to sleep in. Thanks for a great holiday!
2026年5月2日
Apollo Motorhome Holidays - Adelaide からの回答
Amazing! Thanks for your 5-star review Aaron. Your trip along the Great Ocean Road sounds perfect!
Helpful and friendly staff
Very helpful and friendly staff helped get us straight into our holiday.
2026年4月21日
Apollo Motorhome Holidays - Adelaide からの回答
We're happy to hear that our staff was helpful and friendly, making your holiday seamless. Thank you for your positive feedback; it means a lot to us.
Provide the service up to standard that…
Provide the service up to standard that would be expected- not just a quick sell
2026年4月29日
Apollo Motorhome Holidays - Adelaide からの回答
Hi Darren, we are so sorry to hear that your experience in our branch was not at the standard we aim to achieve. Thank for your taking the time to let us know. Your feedback helps us to improve.
Great experience
Great experience. Better if we could have a little carpet in front of the bathroom area and also a proper guide that includes everything even how to turn on the air flow on top of the gas stove and how to operate the awning.
2026年4月26日
Apollo Motorhome Holidays - Adelaide からの回答
Hello there, thank you for your honest review and suggestions to help enhance our guests' experience. We are currently working on a whole new set of how to videos that will include the operation of the awning. I'll pass on your idea about a bathmat for the outside the shower. Thank you!
South Australia Road Trip
Familiarisation, on boarding, admin was all simple and fast. Van was clean and mostly worked well, however wear and tear was evident with cupboard door falling off and excessive noise and squeaks while moving. Advice to refill the gas tank rather than use swap services resulted in a lot of running around we didn’t need. The advice that the app helps you find a place that does this service was also incorrect. Having said that, the manager did finally agree to extend the pre-purchase tank price to us. Van was not charged sufficiently when we got it which meant we had to change plans on night one and pay for a powered site (which was hard to find at Easter).
2026年4月11日
Apollo Motorhome Holidays - Adelaide からの回答
Hi Lloyd, thank you for your review. The thl Roadtrip App has a filter that shows different icons for 'swapping' and 're-filling' locations. We're sorry you didn't see this feature and will speak with our App developers to make this clearer for our future guests. We appreciate you sharing your experience to help us improve. We will also look at better communicating our message to always book a powered site for the first night to fully charge the motorhome. Thank you for taking the time to give us your feedback.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。