Easy pick up and drop off. Super friendly staff. Motor home was great, first time we have used one. Bed was okay and I think we would have got more used to it if we had it longer. Left the bed set up... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great way to travel. A bit more information on the what's and wherefores of the camper on the information sheet, but we found out along the way . Ellen gave us a good tour of van , very helpful and g... もっと見る
企業が回答しました
Making the booking online was difficult and I hadn't read that i hsd no windscreen or tyre inclusion in the package i chose. Picking up the vehicle took a while, but i do get why. The staff were re... もっと見る
企業が回答しました
Vehicle broke down on 2d day. 4 hour wait then 150 km tow in wrong direction. 1.5 day lost time on vacation.
企業が回答しました
企業情報
当該企業による記述
Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
連絡先
17 Bombing Road, 0820, Winnellie, Northern Territory, オーストラリア
- 1800 810 117
3.4
まあまあ
4件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Super friendly staff in Darwin
Easy pick up and drop off. Super friendly staff. Motor home was great, first time we have used one. Bed was okay and I think we would have got more used to it if we had it longer. Left the bed set up and never used the indoor table, couldn't be bothered. Super easy to drive. Only complaint - would be nice if dishwashing liquid, salt/pepper and oil were included
2026年5月22日
Apollo Motorhome Holidays - Darwin からの回答
We're so glad you enjoyed your first motorhome experience and found our staff friendly. We appreciate your feedback regarding the amenities; we'll certainly consider your suggestions for future improvements.
Kind Regards,
The Darwin Crew
Great way to travel
Great way to travel. A bit more information on the what's and wherefores of the camper on the information sheet, but we found out along the way . Ellen gave us a good tour of van , very helpful and got her supervisor if she wasn't sure of something 🤔. The van did need a much better clean. Crumbs on seats and where mattress was situated. The windows had finger marks all over them. The fridge wasn't closed properly so was frozen and wet when we first stopped. Kiwi lady agreed that it was an issue?? Was a great way to try out a campervan.
2026年5月10日
Apollo Motorhome Holidays - Darwin からの回答
Thank you so much for taking the time to share your experience!
We’re delighted to hear you enjoyed travelling in the campervan and that it was a great way to try out the lifestyle. It’s wonderful to know Ellen took good care of you during the handover — we’ll be sure to pass on your kind words to her and her supervisor.
Thanks again for choosing us, and we hope to welcome you back for another adventure in the future.
Warm regards,
The Darwin Crew!
Vehicle broke down on 2d day
Vehicle broke down on 2d day. 4 hour wait then 150 km tow in wrong direction. 1.5 day lost time on vacation.
2026年5月4日
Apollo Motorhome Holidays - Darwin からの回答
Hi Stephen,
We’re very sorry to hear that your trip was disrupted and that you experienced such a long delay — we understand how frustrating it is to lose valuable vacation time. After reviewing the incident, our trusted repairers advised that the turbo had unfortunately blown, despite the vehicle still being a long way off from its scheduled service requirement. Mechanical failures of this nature are unpredictable, and while we maintain our fleet carefully, some issues simply cannot be foreseen.
Regarding the tow “in the wrong direction,” the decision was made to take the vehicle to the nearest trusted repairer who is capable of handling most repairs quickly to keep guests on the road. This is standard practice to minimise downtime wherever possible.
As soon as the repairer advised that the issue could not be fixed on-site, a replacement vehicle was immediately prepared and dispatched with a paid driver. This was completed within four hours of the branch being notified so we could get you moving again as quickly as possible.
It also appears that compensation was provided upon your return in Broome, as part of our commitment to acknowledging the inconvenience caused.
We genuinely regret the impact this had on your holiday and appreciate you taking the time to share your experience.
Regards,
The Darwin crew
Overall a good experience
Making the booking online was difficult and I hadn't read that i hsd no windscreen or tyre inclusion in the package i chose. Picking up the vehicle took a while, but i do get why. The staff were really understanding and patient. We really enjoyed the vehicle
It had all the comforts. The bed took some getting used to and the shower and toilet situation was really in a confined space but we got by. Overall we would use Apollo again. It was a hassle free experience and staff were very helpful at the drop off too.
2026年4月13日
Apollo Motorhome Holidays - Darwin からの回答
Thank you for your honest review Maria. We look forward to welcoming you back to Apollo again for your next roadtrip.
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