Service of staff was good at check in/out. Overall the condition of the motorhome was alright. However some stuff was not working quite well as the fridge was faulty , the canopy had a loose screw, th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great experiences for long drive. Very comfortable grtting around. But recommend driving low in low 100s coz we had old model with 71 L diesel capacity and would probably go for 450-500 km max. Thanks... もっと見る
企業が回答しました
Campervan was great, functional, spacious and with an amazing external integrated bbq! Now, we had a couple of issues during the two months of road trip (the water pump broke and a flat tire) but the... もっと見る
企業が回答しました
This was our first experience in travelling in a Motorhome and I would say it left a lot to be desired. From the moment we got the hand over, where we were assured everything worked, no fridge for... もっと見る
企業が回答しました
企業情報
当該企業による記述
Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
連絡先
40-46 Hume Highway, 3062, Somerton, Victoria, オーストラリア
- 1800 810 117
3.3
まあまあ
6件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff was friendly and helpful
Staff was friendly and helpful. Inside the campervan, it was very bad
2026年7月7日
Apollo Motorhome Holidays - Melbourne からの回答
We appreciate your feedback regarding your campervan experience. We are concerned to hear about the interior condition and are reviewing this.
Usage
Great experiences for long drive. Very comfortable grtting around. But recommend driving low in low 100s coz we had old model with 71 L diesel capacity and would probably go for 450-500 km max. Thanks
2026年6月17日
Apollo Motorhome Holidays - Melbourne からの回答
We're so glad you enjoyed your comfortable long drive! We appreciate your helpful feedback regarding fuel capacity for older models.
Conditions could be better
Service of staff was good at check in/out. Overall the condition of the motorhome was alright. However some stuff was not working quite well as the fridge was faulty , the canopy had a loose screw, the sink stopper also had a loose screw. The electric kettle has a rusty coil inside. Our family’s another motorhome had a tough time figuring out why it didn’t get charged despite plugging in at the campground- all because of the power on/off to the motorhome charging battery. Maintenance should be done and checked more regularly and thoroughly.
2026年6月15日
Apollo Motorhome Holidays - Melbourne からの回答
Hi Merry, we are so sorry to hear that you experienced some problems with your camper. We will pass your feedback on to the team and ensure pre-hire checks are more thorough. Your feedback helps us improve and we appreciate you taking the time to let us know.
Poor experience
This was our first experience in travelling in a Motorhome and I would say it left a lot to be desired.
From the moment we got the hand over, where we were assured everything worked, no fridge for two days, no TV channels , poor hot water flow, poor water flow in general, unable to connect to main water so everyday I had to fill the water tank just to name a few. Thank goodness we were with family.
they charge you for everything but give you a poor experience in return.
I would not recommend this company and would not be using them again.
2026年4月26日
Apollo Motorhome Holidays - Melbourne からの回答
We appreciate you taking the time to share your motorhome experience. We're sorry to hear about the issues you encountered with the fridge, TV, water flow, and water tank. We aim to provide a seamless travel experience, and we regret that we fell short of your expectations. We will review your feedback to improve our services.
Maintenance on the vehicle was not done…
Maintenance on the vehicle was not done ie hose connections for water fillup and drainage and cupboard repairs. I was not given the extra equiptment (table & chair) that i paid for. Vehicle was not very clean.
2026年4月16日
Apollo Motorhome Holidays - Melbourne からの回答
We appreciate you bringing these issues to our attention. We regret that the vehicle's maintenance and cleanliness were not up to standards, and that the equipment was missing. We'll review these points to improve our service.
Amazing experience
Campervan was great, functional, spacious and with an amazing external integrated bbq! Now, we had a couple of issues during the two months of road trip (the water pump broke and a flat tire) but the service provided by THL staff was great and very professional. When I come back to Australia I’ll for sure book again with Apollo. Thanks Team!
2026年4月15日
Apollo Motorhome Holidays - Melbourne からの回答
We're glad you enjoyed your campervan and BBQ! We appreciate your positive feedback regarding our team's service during the water pump and tire issues. We look forward to your next booking in Australia. Thanks!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。