I’m a professional bike fitter and regularly send clients to Balfe’s in Hackney. The staff are great, good range of bikes often at discounted prices. For cyclists who are not very confident at riding... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
When I first visited the shop 3 years ago because I got a puncture, I was served by a sexist guy who told me “you should carry a puncture repair kit even if it doesn’t go well with your outfit”. I’m... もっと見る
企業が回答しました
Bought my Brompton from here in April. Had to get a puncture fixed and the tyres changed last week at short notice following an accident/running over glass bottle. Really impressed with knowledge and... もっと見る
企業が回答しました
Staff were very helpful people that work there, there were informative and gave good advice. They kept in touch whilst the process was ongoing (cycle to work scheme), and made sure the bike was all go... もっと見る
企業情報
Balfe's Bikes - Hackney について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
164-167 Mare Street, Hackney, E8 3RG, London, England, 英国
- 020 38331544
4.4
優良
608件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
generally good
generally good however I took the bike in for its 6 week service and the messed with the tire pressure and I had it the way I liked it it did not need to be changed and Im not sure what did with the chain its like its was cleaned but not re-oiled is was rusting within 2 days and there was not rust in the first 6 weeks
2024年10月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Got a great price for a great spec of…
Got a great price for a great spec of road bike from Balfe Bikes. Thank You
2024年9月15日
Balfe's Bikes - Hackney からの回答
Hello Marcus. Thank you very much for the 5 star review. We are glad you are happy with your new road bike and we wish you many happy miles of cycling.
Balfe's Bikes - Hackney からの回答
Hello Lara. Thank you very much for your review. We are glad you enjoyed your experience with us and we look forward to welcoming you again soon.
Good service and you had exactly what I…
Good service and you had exactly what I needed. Excellent.
2024年9月20日
Very helpful
Friendly staff
Very helpful
Good advice given
Variety of bikes in Stock and can move around stores
2024年9月15日
Balfe's Bikes - Hackney からの回答
Hello Charlotte. Thank you for your 5 star review. We have been very busy lately making changes in store to make the customer experience more enjoyable and better to shop. It seems like it is certainly working. We look forward to seeing you again soon.
Balfe's Bikes - Hackney からの回答
Thank you very much for your 5 star review. I will feed this back to the team. We look forward to welcoming you again soon.
Dan was simply fantastic!!!
Dan was simply fantastic!!!
Excellent suggestions and amazing attitude ⭐️⭐️⭐️⭐️⭐️
2024年9月8日
Balfe's Bikes - Hackney からの回答
Thank you for your 5 star review. I will pass this feedback on to Dan, im sure it will make his day.
Replaced frame in 3 days
Bike developed a tiny crack in the frame. They got in touch with the manufacturer, and within 3 days they had a new frame delivered, and within 4 days I had my bike back. Absolutely phenomenal service; I can't recommend these guys enough.
2024年8月9日
Great experience from my recent…
Great experience from my recent purchase - I was approached welcomingly by the team and we had a chat about my requirements. A few bike option were discussed as well as looked at. I ended up ordering and purchasing The Trek Domane AL 2
2024年8月25日
Balfe's Bikes - Hackney からの回答
Hello Khalil. Thank you for your review. We hope you are enjoying your new bike. We would love to know what we could have done to get that 5 star review.
Excellent service from start to finish
Excellent service from start to finish, cannot fault anything
2024年8月31日
Balfe's Bikes - Hackney からの回答
Hello Amanda. Thank you for your 5 star review. We love hearing that your shopping experience with us was of a high standard from start to finish. We look forward to seeing you again soon.
The customer service is always on…
The customer service is always on point. Staff have a way of making things feel bespoke rather than run of the mill. Thank you🫶🏾
2024年9月3日
自発的なレビュー
Balfe's Bikes - Hackney からの回答
Hello Tony. Thank you for your very kind and insightful review. We certainly do try to tailor everyones visit specifically for their needs. thank you once again and we look forward to seeing you in store again soon.
I collected the bike and took it away…
I collected the bike and took it away the chain had not been fitted correctly and subsequently snapped after 3-4 times of riding. I emailed the store to arrange it to be fixed and received no response. When purchasing the bike the communication via email was swift. It just felt like once they have your money they’re not interested.
2024年6月28日
Great experience
Great to have this shop locally. Really good selection of kit, very helpful and friendly staff and a nice added discount for spending over a threshold. Thanks!
2024年8月10日
staff member was very engaging
2024年7月29日
Great staff
Great staff, lots of knowledge and take their time with bike selection.
The price match was also handy.
2024年7月28日
Ordered a pump bike and a phone case.
Ordered a pump bike and a phone case. The phone case didn't fit the phone and I returned back with no questions from Balfe's Bikes staff.
2024年7月22日
Very efficient handling of my problem.
Very efficient handling of my problem.
Very good communications.
2024年7月16日
Booked in for full service
Booked in for full service, but only completed gear service, day later than booked in for. Told I would have to book it in again for full service.
2024年7月27日
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