Miss Mirela has helped me get the perfect t shirt. She showed excelent customer service and went above and beyond to give me the best shopping experience.
企業が回答しました
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Recently went in to buy myself new hiking shoes - had an absolutely excellent service from lovely Mirela. Shoes are great too.
企業が回答しました
I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... もっと見る
企業が回答しました
Anna in the Jersey shop was incredibly helpful and patient - I think she brought me about 20 pairs of shoes to try! I’m the kind of bloke who hates shopping so sticks with what I know and buys the sam... もっと見る
企業情報
Blacks - Jersey について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
29-31 King Street, JE2 4WF, St Helier, Jersey, 英国
- 01539 760449
4.9
優良
432件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Miss Mirela has helped me get the…
Miss Mirela has helped me get the perfect t shirt. She showed excelent customer service and went above and beyond to give me the best shopping experience.
2026年9月28日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
Quick and easy
It was a very good, quick and easy purchase. I was served by Mirela, very kind woman and also she knew how to speak my language which is nice.
2026年9月25日
自発的なレビュー
Blacks - Jersey からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Blacks Customer Care Team
Recently went in to buy myself new…
Recently went in to buy myself new hiking shoes - had an absolutely excellent service from lovely Mirela. Shoes are great too.
2026年9月9日
自発的なレビュー
Blacks - Jersey からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
Good customer services help me to find…
Good customer services help me to find a Jacket to my son.
Thanks Mirela
2026年9月10日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Mirela very helpful and nice customer…
Mirela very helpful and nice customer service thank you
2026年9月10日
自発的なレビュー
Blacks - Jersey からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Im wondering why the blacks jersey will closing soon as i saw in the memo in the Till Its very sad that one of the nice store in jersey will close soon.I hope it will not happen
The lady in the till
is very helpful and kind im not sure if i remember correctly her name Mireed she is very polite
2026年9月9日
自発的なレビュー
Blacks - Jersey からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Blacks Customer Care Team
i have a trip planned out italy and…
i have a trip planned out italy and switzerland and nicola was really nice and helped me get me clothing and equiment and answerd all my qustions calmly thank you nicola ill come to your shop again
2026年8月8日
自発的なレビュー
Blacks - Jersey からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Purchased a rucksack today
Purchased a rucksack today, was served by Molly, highly educated in this field, gave superb advice, and a quality ,positive personality, an asset to your company
2026年8月2日
自発的なレビュー
Blacks - Jersey からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Blacks Customer Care Team
Excellent service from Kiona
Kiona was a friendly assistant, who showed knowledge of products I was interested in. She also advised me of a good place to get replacement trainers of the type I wear (trainers not available in her shop)
2026年7月10日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Pop into today to get some new walking…
Pop into today to get some new walking sandals, which l got at a nice price. I was served by a very very helpful young woman nothing was too much for her and she knew her job.Her name was Kiona ,very good customer service. Thank you Kiona 😊
2026年4月8日
自発的なレビュー
Blacks - Jersey からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Super
Super, polite and helpful assistant. Excellent choice of walking boots. Good value.
2026年3月13日
自発的なレビュー
Blacks - Jersey からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Excellent service…
My husband and I both needed new walking boots. Blacks had a good selection and Dylan was really helpful and cheerful. He was actually serving three people at once all needing different boots and sizes and he wasn’t fazed at all. Very pleasant experience! Thank you.
2026年3月12日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Blacks Customer Care Team
Good selection of quality footwear
Very pleased to replace my outdoor trainers and my hiking boots this morning. I have a good pair of Merrells and a pair of Salomons that have given me excellent service over the years so I simply needed to replace them with the new versions. Dylan was very helpful, especially with the Salomons, and knowledgeable too. A good shopping experience and I was on my way with my new footwear in no time.
2026年3月12日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Blacks Customer Care Team
Walking boots
I went in looking for walking boots for a charity trek I am doing for Jersey Autism. Dillon was very patient snd gave me good advice with regards to what I needed and found me the perfect ones, I wore over the weekend and it was like walking on air. Comfortable, well supported and waterproof ...., thank you, I will complete the trek through the Himalayas thanks to you! X
2026年2月11日
自発的なレビュー
Blacks - Jersey からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Blacks Customer Care Team
Nicola was very great and helpful with…
Nicola was very great and helpful with assisting me on buying waterproof gear. She showed impeccable brand knowledge. I would love to shop here again.
2026年2月21日
自発的なレビュー
Blacks - Jersey からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
Blacks - Jersey からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
Great service and respectable workers
Great service and respectable workers, was served by Dylan and my requests were efficiently and respectablely answered.
2026年1月30日
自発的なレビュー
Blacks - Jersey からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Friendly, helpful and swift!
Kiona was very helpful and knowledgeable with a warm and friendly demeanour.
Though my needs at the time were simple, she helped meet them swiftly and efficiently.
2026年1月28日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
Thanks for taking the time to leave us feedback. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Blacks - Jersey からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Mariana / Great sales person
Mariana - excellent sales person great experience thank you very much leaving the island of Jersey with some superb hiking shoes
2026年1月28日
自発的なレビュー
Blacks - Jersey からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Blacks Customer Care Team
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