Rhian was extremely helpful, professional, trustworthy and well informed, touring us around lots of suitable properties to rent. She understood what was important and relevant to us. We would definite... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had such a lovely experience with Darcey in the Hove office, new to Vieiwng houses and how it works and instead of brushing me off, she explained everything and even added information I wasn’t awa... もっと見る
Charters in Fareham took over our tenancy from the previous letting agent due to a merger. The service we have received from our property manager Sam has been swift and efficient. We haven’t had mu... もっと見る
I'm renting a one bed flat with Charters Southampton. And my bathroom was leaking water into the downstairs neighbours flat and the floor was collapsing. Taylor Bray, my property manager was amazing... もっと見る
企業情報
Charters Estate Agents について
当該企業による記述
With a network of nine offices across Hampshire and Surrey, our market-leading estate agency prides itself on delivering the highest level of customer service to clients.
連絡先
13 Oakmount Road, SO53 2LG, Chandlers Ford, 英国
- marketing@chartersestateagents.co.uk
- www.chartersestateagents.co.uk
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この企業のTrustpilot 利用方法
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Moving from abroad
Currently trying to find a place to move to from abroad for work, Molly Howley has been fantastically helpful throughout the process.
The service I received from Darcy was…Excellent!
The service I received from Darcy was excellent! She was focused, expedient, and courteous. She most definitely has helped to make our apartment hunting experience a pleasant one.
Thank so much Darcy!
Peace,
Tomas
Charters in Fareham took over our…
Charters in Fareham took over our tenancy from the previous letting agent due to a merger.
The service we have received from
our property manager Sam has been swift and efficient. We haven’t had much need to contact him but when we have emails have been replied to promptly and issues fixed quickly.
Thank you Sam and Charters for a great service!
Couldn't Recommend Charters Highly Enough
We have just sold our property through Charters and also purchased our new home with them, and we couldn't be happier with the service we received.
Gary was absolutely outstanding throughout the entire process. He was always proactive, continually chasing updates and speaking with everyone involved to keep both our sale and purchase moving forward. His communication, dedication, and determination were exceptional, and we genuinely believe we wouldn't have got everything across the line without his hard work.
We are incredibly grateful for all of Gary's help and support during what can be a very stressful process. We would highly recommend Charters to anyone looking to buy or sell a property, and we would especially recommend Gary. He is a total credit to the Charters team.
Thank you, Gary, for everything!
Really happy with the service and…
Really happy with the service and support from Kirstie in the Farnham office. We had been looking for a property for some time and she was really proactive in helping us find a property that ticked the boxes.
Today I tried to view two properties…
Today I tried to view two properties with charters southampton, i am off for two days and could do anytime. Unfortunately Charters could not fit me in anytime this week or over the weekend. I have booked viewings with other agents and am seeing some flats on the same day.
I would have to say Charters seems very under staffed and unprofessional, if you are looking to sell a property no point in going to Charters as they have no staff to show the properties.
From initial contact to going live the…
From initial contact to going live the experience was excellent. Team communicate very well and they are very organised. The Photos were done by excellent photographer, the brochure was well thought out and beautifully written.
Charters Hove communication and process
Having seen a property that Charters in Hove is selling I have tried to have a viewing and to make an offer. Their communication has been disappointing compared to other agents
Great experience with Charter's
Thank you to the team, especially to Jo Goddard who has kept us informed throughout our purchase. She is professional and responsive. Her communication has been excellent, calling us regularly with updates which has helped considerably and can't thank her enough for this.
I really appreciate her support and would happily recommend.
Professional Service and sale handled…
Professional Service and sale handled swiftly and kept up to date of any changes by Gary Hansford in the Sales Progession department, who showed his expertise in handling negotiations to push the sale forward.
Very pleased with the service. Highly recommended.
Super service from Kirsty Adams
Super service from Kirsty Adams - brochure well worded and the pictures are excellent.
A great start to our journey with Charters.
Claire's role in handling the new tenant at flat2, 3 Madeira Place in Kemptown, Brighton
Given that there have been a lot of changes afoot in the agency that is now Charters (I think back the days of Brand Vaughan and what came after) it was good to have Claire in her new role (I remember her well from her role in accounts) especially as there have been also changes in the relationship between landlord and tenant that we are all still getting used to.
After an initial disappointment with a potential tenant not having the required references, I was pleasantly surprised when Claire came up with a new tenant almost immediately.
Without tempting fate, i am hoping that I won't be having a lot of communication in the immediate future, that is, until the next time a future tenant is required!
Stacey was excellent and despite a…
Stacey was excellent and despite a challenging market he and the team at fareham sold my house and managed the process well keeping me informed at every stage.
Zara helped us greatly in our rush of…
Zara helped us greatly in our rush of booking consecutive viewings in the Brighton area and we’re looking forward to call her again if our search continues now or in the future! Great communication and patiance!
Great service
Sue at the worthing branch is fantastic! As a first time landlord it can be a bit overwhelming, however her assistance and guidance when dealing with maintenance issues is above and beyond!
I had such a lovely experience with Darcey
Had such a lovely experience with Darcey in the Hove office, new to Vieiwng houses and how it works and instead of brushing me off, she explained everything and even added information I wasn’t aware off! A very kind lady and highly recommended if you’re a bit unsure as she doesn’t make asking questions feel silly!
Thankyou Darcey!!!!
Super responsive
Georgia in Worthing is out property manager and she’s very responsive! I always know I can go into the office and talk to her and she’ll make time for us!
Finding a rental
Finding a rental has been really stressful and competitive and so to find a few properties with the same agent helped us to build a little rapport. To have good communication helps the process and it was nice that the agent (Samuel) knew how much it meant to us to be successful with a property! The viewing was a positive experience with his colleague Sam who was very knowledgeable, encouraging, and respectful.
Great experience with Michael
I had several viewings with Michael from Charters this week as we are moving down from up north for work at the end of the month. He's been nothing short of excellent. He took the time to know our needs and showed us properties that fit our brief really well.
On viewings he was very well informed about all the properties and the surrounding areas which was brilliant when I had questions about CTax, transport links etc., whilst at no point coming across as pushy - you could tell he was about finding the right home for the right person/family which I really appreciated.
Lastly, on a couple of occasions elsewhere we've had last minute cancellations due to agents not getting admin sorted, which when you've driven 6 hours in a heatwave to be there, it does put you off relying on an agency for your business. Michael has been the antithesis of this; every email and call has promptly been replied to and when viewings were cancelled due to factors out of his control, somehow he managed to get them back on track!
As a result we've been very impressed by our experience with Charters and would happily recommend them as a result. Thank you Michael!
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