Went for a replacement battery and was told the watch needed a service before a battery replacement. Watch returned without a service as was too old a model. Went to a local jeweller who replaced the... もっと見る
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Visited Salisbury store yesterday purchasing a Citizen watch. The product knowledge from male and 2 female staff members in advising me was excellent. Customer service was outstanding. Staff made me f... もっと見る
企業が回答しました
Purchased nice Hugo boss necklace today. Found very friendly and obliging. 👍
Although the ring is brilliant and I ordered the wrong size, we went to the store and it was all sorted a new one ordered, I felt very cheated by the fact I had to pay another £5 for next day delivery... もっと見る
企業が回答しました
企業情報
Ernest Jones - Salisbury について
当該企業による記述
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
連絡先
35 Silver Street, SP1 2NG, Salisbury, Salisbury, 英国
- 01722328911
4.2
ほぼ満足
13件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A great jewelers to visit with a very…
A great jewelers to visit with a very helpful staff especially Ilias who was as always very helpful and professional in advising me on my purchase.
2025年12月23日
自発的なレビュー
Went for a replacement battery and was…
Went for a replacement battery and was told the watch needed a service before a battery replacement. Watch returned without a service as was too old a model. Went to a local jeweller who replaced the battery and confirmed there was no issue with the watch and replaced the battery. £125 vs £10.
2024年8月31日
自発的なレビュー
Easy to order and gorgeous ring
Easy to order online, after seeing the ring instore. It's a gorgeous wedding band. Can't wait to wear it!
2024年4月27日
自発的なレビュー
Great service!
Staff were very nice and helped me with choosing which ring size to get which turned out to be perfect! Very nice atmosphere within the shop and I was served quickly.
2024年3月21日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Ilias was brilliant in the Salisbury…
Ilias was brilliant in the Salisbury branch he ordered the ring in and went above and beyond to give great customer feedback !
2024年1月20日
自発的なレビュー
Ernest Jones - Salisbury からの回答
Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
Purchased nice Hugo boss necklace…
Purchased nice Hugo boss necklace today. Found very friendly and obliging. 👍
2023年7月12日
自発的なレビュー
Visited Salisbury store yesterday…
Visited Salisbury store yesterday purchasing a Citizen watch. The product knowledge from male and 2 female staff members in advising me was excellent. Customer service was outstanding. Staff made me feel comfortable and informed in my purchase. Highly recommended.
2023年6月28日
自発的なレビュー
Ernest Jones - Salisbury からの回答
Thank you very much for such a great review Steve! We work hard at Ernest Jones to offer the best experience for our customers and your excellent feedback helps to show this is making our customers happy! Kind regards Elaine
Although the ring is brilliant and I…
Although the ring is brilliant and I ordered the wrong size, we went to the store and it was all sorted a new one ordered, I felt very cheated by the fact I had to pay another £5 for next day delivery and told my new ring will arrive 8 days later. I think I will again spend all my money with Goldsmiths as I find its the little things that matter and never had this issue with many many items I have purchased with Goldsmiths over the years, I just wish I hadn't decided now to try something new
2021年12月14日
自発的なレビュー
Ernest Jones - Salisbury からの回答
Hello Kevin, thank you for taking the time to provide this feedback about your experience! I am so sorry that you paid for your replacement size to be delivered quicker and it was still delayed. I understand this is frustrating. So we can look into this please contact us on 0800 458 1066 option 3 and quote 01812577, and we will be more than happy to look into this for you. Kind regards Luke
Thank you to Holly and the team!
2021年6月30日
Watch taken to EJ for repair
Watch taken to EJ for repair. Repair carried out at cost quoted. Job done!! What more can you say??
2021年6月6日
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