Hippo Motorgroup were fantastic. I'm very happy with my new car. Mark W was great as a Fleet Account Manager. He responded to calls and emails promptly and made the process easy and enjoyable.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Hippo Motorgroup were fantastic. I'm very happy with my new car. Mark W was great as a Fleet Account Manager. He responded to calls and emails promptly and made the process easy and enjoyable.... もっと見る
企業が回答しました
Excellent service from start to finish!! We were greeted with a very warm welcome by Olivia. Olivia dealt with our new car and went above and beyond to help us. When we picked our new car up again al... もっと見る
企業が回答しました
Excellent experience. Many thanks to Callum at the Blackburn branch. Found finance for us when we had been struggling. Very helpful, knowledgeable , patient, and friendly. Very easy to use website.... もっと見る
企業が回答しました
Customer service was very poor, waited over 3 hours for my car. Came on a 2 hour train journey never again just wanted my car was on the verge of collapsing Rehan, was helping me through out the whole... もっと見る
企業が回答しました
当該企業による記述
Hippo Motor Group is one of the UK’s leading automotive specialists, helping customers find, finance, lease and drive away in the perfect vehicle.
As a family-owned business with more than 60 years of experience in the motor trade, we’ve built our reputation on delivering expert advice, great value and a hassle-free experience from start to finish.
Whether you’re looking for:
Our award-winning team is here to help every step of the way.
From first enquiry to vehicle handover and aftercare support, we aim to make the whole process simple, transparent and enjoyable. Every vehicle prepared by Hippo goes through rigorous quality checks at our state-of-the-art preparation centre, giving customers confidence in their next vehicle.
We’re proud to support thousands of motorists across the UK with access to a wide choice of vehicles, nationwide delivery, dedicated account managers and flexible finance solutions.
If you’ve experienced Hippo Motor Group, we’d love to hear your feedback. Your review helps us continue improving and helps future customers choose a company they can trust.
The perfect vehicle. The right deal. The Hippo experience.
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 99%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service from Hippo. Fifth car purchase from them. Excellent customer service from Liam. Thank you.
Great service Josh great at Peterborough and Holly Brown on sales side very attentive and replied straight away every time I emailed her there was no pushy buy this warranty handover either bought 2 cars from here and will continue to do so too excellent service like buying cars here👍⭐️🔥
Excellent service from start to finish!!
We were greeted with a very warm welcome by Olivia. Olivia dealt with our new car and went above and beyond to help us. When we picked our new car up again all staff were welcoming and the manager was also very tentative. We want to thank you for an excellent professional service.

Hippo Motor Group からの回答
Very easy and smooth pick up, Liam made it easy and comfortable
Would definitely recommend
Bought a car just over 3 months ago & it’s broke down . They won’t help me . Car isn’t driving & needs recovered . Going days with ringing them car is stranded they sold me warranty with A1 that’s not fit for purpose as no one will fix the issue only Land Rover & they won’t pay out for this . I’m in Northern Ireland & don’t know what to do . So distressed.
Was helped by Ruby and Matt to find my perfect car. Wonderful service and genuinely pleasant people! Thanks guys - see you in a couple of years for an upgrade!
Had a car delivered recently. Alan was amazing, very professional and friendly. Couldn’t ask for anyone better!

Hippo Motor Group からの回答
Amazing customer service. Very welcoming and helpful. Amazing team, big thanks to Liam, Kamal and Jonny. Definitely recommend going forward.

Hippo Motor Group からの回答
Many thanks to David L for delivering our new car
Very thorough and patient showing us all the controls
Friendly and professional
Thank you 🌟 🌟🌟🌟🌟

Hippo Motor Group からの回答
Enjoyed coming to hippo i will be a returning customer thank you rehan

Hippo Motor Group からの回答
Wonderful customer service from start to finish, Akeem H was always available over the phone for questions and always responded right away. Upon collection Matt was excellent and very helpful.

Hippo Motor Group からの回答
Brilliant service from start to finish.
Finalised by Liam - who was brilliant

Hippo Motor Group からの回答
Made to feel very welcome when I arrived. I was looked after by the team, especially Matt. The hand over was very easy. Will use Hippo again in the future.

Hippo Motor Group からの回答
Hippo Motorgroup were fantastic. I'm very happy with my new car.
Mark W was great as a Fleet Account Manager. He responded to calls and emails promptly and made the process easy and enjoyable.
David L was also brilliant when it came to delivery with great communication and a really knowledgeable handover.
Very pleased.

Hippo Motor Group からの回答
Customer service was very poor, waited over 3 hours for my car. Came on a 2 hour train journey never again just wanted my car was on the verge of collapsing Rehan, was helping me through out the whole process & reassured me that this will get sorted & also offered to order me food after getting emotional.

Hippo Motor Group からの回答
I have had a very good experience of buying a car through Hippo. From the enquiry through to reaching Matthew Knowles on the process in sales on purchasing and then receiving the car this morning from Nick. Great communication throughout, I would highly recommend this company. To be honest a breath of fresh on customer service when buying the car. Well informed, polite and attentive answering all queries. A trusted company with good processes in place for everything.
Thank you Bhav

Hippo Motor Group からの回答
Buying the car was painless, thanks. The car is exactly as described, and Alan who drove it to me did a great handover. All good.

Hippo Motor Group からの回答
The account manager dannile made the whole process stress and pain free from find the car and finding the right finance package and matt who did the car hand over went through everything with the car

Hippo Motor Group からの回答
Seamless handover by Josh Graham
Excellent customer service

Hippo Motor Group からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。